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    **Toji Oommen** **Procurement Specialist** **Contact Information:** * Phone: +971547425082 * Email: [[email protected]](mailto:[email protected]) * Location: Dubai, United Arab Emirates **Summary:** Dynamic Procurement Specialist with a drive for tackling goals and achieving success. Bringing forth the ability to lead and collaborate, with a substantial knowledge about supply chains and logistics networks. Committed to optimizing and coordinating processes and experienced in troubleshooting and overcoming challenges. **Skills:** * Adaptability * Communication Skills * Microsoft Excel * SQL * HTML * COBOL * ORACLE * SAP * Driving license (UAE) **Languages:** * English * Hindi * Malayalam * Punjabi **Work Experience:** ### Procurement Assistant, Kings College Hospital, Dubai (Nov 2020 - Present) * Floating RFQs and researching for potential vendors * Tracking orders and ensuring timely delivery * Updating internal databases with order details * Conducting market research to identify pricing trends * Evaluating offers from vendors and negotiating better prices * Preparing cost analyses * Maintaining updated records of invoices and contracts * Following up with suppliers to confirm or change orders * Liaising with warehouse staff to ensure all products arrive in good condition * Monitoring stock levels and identifying purchasing needs ### Business Development Manager, Artemirate LLC, Dubai (2019 - 2020) * Identified and capitalized on new market opportunities, resulting in a 20% increase in customer acquisitions * Built and maintained relationships with key stakeholders to ensure customer satisfaction and loyalty * Implemented a customer segmentation strategy that identified and targeted high-value customers, resulting in a 12% increase in revenue ### Business Development Executive, Danlesco Gulf LLC, Dubai (Aug 2017 - Oct 2019) * Developed and implemented a business development strategy that resulted in a 10% increase in market share * Developed a comprehensive budget and forecast that accurately projected sales and expenses * Negotiated pricing and terms with customers to maximize profitability and customer retention * Developed and maintained an up-to-date knowledge of the company’s products and services ### Sales Executive, RAK Ceramics PJSC, Ras al-Khaimah (May 2013 - Nov 2016) * Developed and implemented sales training programs that improved sales skills and resulted in an 8% increase in sales effectiveness * Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 10% * Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 10% increase in sales * Developed and implemented an effective sales strategy that increased sales by 10.5% in the assigned region **Education:** * MSc International Business Management, University of East London, City of London (Sep 2008 - Apr 2010) * Bachelor’s in Commerce & Computer Applications, Mahatma Gandhi University, Kerala (Jun 2005 - Mar 2008) **Courses:** * Lean and Six Sigma - Black Belt, Project Management Institute Michigan, USA (2020) * Strategic Thinking, Project Management Institute Michigan, USA (2020) **Certifications and Memberships:** * Leadership Development Program, Leadership Trust, UK * St Johns Ambulance, London, UK * CMI – Chartered Management Institute UK * BEC – Business English Certificate, Cambridge University, UK * El Shaddai Ministries, Dubai, UAE - Church Volunteer * Professional development in Tally - Accounting Software * IRDAI - Insurance Regulatory Authority of India, 2006 - Certified Insurance Agent * Elected Captain National Cadet Corp, 14 Kerala Battalion, India
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