Customer support 2023-02-23
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Autopailot

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Automated customer support.
Generated by ChatGPT

Autopailot is an AI-based tool that automates customer support by providing reliable responses to customers' inquiries. The tool learns from uploaded conversations or knowledge-base articles and uses natural language processing to provide responses in any language with no wait times.

Autopailot is claimed to be 100 times cheaper than a human-based support team. The AI learns about the business by analyzing past customer support conversations, and users can connect to the tool through API to interface with it easily.

When the AI is uncertain about a response, it notifies the user to provide input, and the AI learns from it. Once trained, Autopailot takes over customer support, and users can provide new material to it at any time to teach the AI new responses.

Autopailot provides a more efficient and reliable customer support experience that businesses can use to improve their customer service while reducing support team costs.

Users can sign up for the waitlist to try out the tool and keep updated on new features. Overall, Autopailot is an AI tool that streamlines customer support and improves response times.

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Autopailot was manually vetted by our editorial team and was first featured on March 24th 2023.
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196 alternatives to Autopailot for Customer support

Pros and Cons

Pros

Automates customer support
Learns from existing conversations
Supports all languages
No wait times for customers
100x cheaper than human staff
Notifies user when uncertain
Can be further trained
Efficient and reliable servicing
Accessible via API
Straightforward setup process
Adapts company's tone of voice
Faster, better responses

Cons

Relies on past conversations only
No built-in multilingual support
Requires manual input for uncertainties
Forces reactive, not proactive support
Heavy dependency on data quality
Requires API integration
Updates need manual material provision
Only automates textual conversation
No instant usability (training needed)

Q&A

What is Autopailot?
How does Autopailot automate customer support?
How does Autopailot learn from uploaded conversations or knowledge-base articles?
What is the role of natural language processing in Autopailot?
Can Autopailot really provide responses in any language?
How does Autopailot compare in cost with a human-based support team?
How does Autopailot learn about a business?
What's the role of API in interfacing with Autopailot?
What happens when Autopailot is uncertain about a response?
How can I teach Autopailot new responses?
Is Autopailot better than a human support team?
How can Autopailot improve my business's customer service?
How does Autopailot help in reducing support team costs?
How can I try out Autopailot?
What updates will I get if I sign up for the waitlist?
What's unique about Autopailot's user experience?
How can I start using Autopailot?
What does 'putting customer support on autopilot' mean?
What information does Autopailot need to start learning and responding?
Can I make changes or updates after training Autopailot?

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