Customer support 2021-06-29
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Indonesian business chatbot automates customer service.
Generated by ChatGPT is a chatbot platform powered by AI specifically built for Bahasa Indonesia. It provides automation that helps businesses serve millions of customers quickly and efficiently.

The platform includes several solutions to facilitate customer service, such as Otomatis, which enables businesses to provide 24/7 customer service and Implikasi, which integrates popular chatting platforms with payment and shipping methods. also features Klasifikasi, an AI-Language Data Model Classification that helps businesses uncover customer insights and Fondasi, an omnichannel platform for customer support teams.

This platform is trusted by Indonesia's most admired businesses and has been featured by local and international media. With, businesses can provide an amazing chat experience for their customers.


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Bahasa was manually vetted by our editorial team and was first featured on January 2nd 2023.
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Pros and Cons


24/7 customer service
Indonesian language mastery
Integrated with popular platforms
Complete Payment Method Integration
Supports various shipping methods
Uncovers improvement potentials
Omnichannel customer support platform
BOT-human hybrid interaction
Connects customers with agents
Featured in media
Trusted by Indonesian businesses
Helps serve customers faster
Works with popular chat apps
Analysis for experience improvement
Has wide vocabulary range
Chat automation
Data integration
Unveils customer insights
Effective customer support process
Can handle complex problem solving


Only supports Bahasa Indonesia
No SDKs mentioned
Limited integration options
No mention of data privacy
Not open-source
Only built for businesses
Limited features for automation
Customization limitations
No multi-language support
No free trial mentioned


What is
What specific features does offer for businesses?
How does the Otomatis feature of work?
Can provide responses to customer inquiries 24/7?
What chat platforms can integrate with?
What type of payment and shipping methods does support?
What is the function of the Klasifikasi feature in
How does use AI to uncover customer insights?
How can improve my customer service operations?
How does the Fondasi platform within work?
Can customers speak directly to a human agent using
Is specifically built for Bahasa Indonesia?
Which businesses in Indonesia use
Can assist throughout the entire shopping journey?
How does increase customer satisfaction?
What are the operational benefits for businesses using
Does analyse its own performance for experience improvement?
How does utilize a hybrid Bot-human interaction?
What media outlets have featured
How do I request a demo of

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