Brandfort

Q&A

What is Brandfort?

Brandfort is an AI-powered tool designed to automatically remove unwanted comments from social media pages. It allows users to hide comments containing complaints, negativity, spam, political content, profanity, and offensiveness, thereby aiding brand protection on social media.

How does Brandfort work?

Brandfort operates using Artificial Intelligence which has been trained to detect and remove unwanted comments from social media pages. It specifically identifies complaints, negativity, spam, political content, profanity, and offensiveness. Once such comments are detected, Brandfort automatically hides them from the social media pages.

What makes Brandfort effective in removing unwanted comments?

Brandfort's effectiveness in removing unwanted comments is attributed to its AI technology. The AI algorithms have been trained to detect comments containing complaints, negativity, spam, political content, profanity, and offensiveness with a 96% accuracy rate. It can, therefore, identify and remove such comments before they can harm the brand's image.

How accurate is Brandfort in identifying unwanted comments?

Brandfort boasts of a 96% accuracy rate in identifying unwanted comments. This high level of precision is achieved through sophisticated training of its AI algorithms to detect various types of undesired comments on social media.

What platforms does Brandfort currently support?

At present, Brandfort supports two major social media platforms - Facebook and Instagram. Development work is currently in progress to add YouTube to the list of supported platforms.

Can Brandfort be integrated with my existing Hootsuite account?

Yes, Brandfort can be seamlessly integrated with an existing Hootsuite account. It is officially integrated as an app in Hootsuite, making it easier for users to manage their social media channels.

Does Brandfort have a free plan?

Yes, Brandfort does offer a free plan. Interested users can sign up to get started with Brandfort's core functionalities at no cost.

What kind of subscription plans does Brandfort offer?

Brandfort primarily offers a monthly subscription plan. The benefit of this subscription plan is flexibility - users can cancel it at any time without any further obligations.

How secure is my payment information with Brandfort?

Users' payment information with Brandfort is highly secure. Brandfort uses Stripe for payment processing which has the most stringent level of certification available in the payments industry. It ensures safety and security for all billing information.

Can I cancel my Brandfort subscription anytime?

Yes, Brandfort subscribers can cancel their subscription at any time. Once it's cancelled, users won't be charged for the next month. They will, however, continue to have access to their account until their current subscription expires.

Do I have to have a contract to use Brandfort?

Brandfort operates on a no-contract basis. It only offers a monthly subscription which users can upgrade or cancel at any time with no further obligation. Therefore, users are not bound by any long-term contracts.

Who developed Brandfort?

Brandfort was developed by a team of experienced developers, social media experts, and risk management professionals. They are passionate about helping brands grow successfully on social media by managing the negative aspects of online engagement.

What kind of comments can Brandfort detect?

Brandfort can detect an array of unwanted comments. It specifically identifies those containing complaints, negativity, spam, political content, profanity, and offensiveness. This sophisticated categorization allows Brandfort to cover a broad spectrum of undesirable comments on a brand's social media pages.

Is there a limit to the number of comments that Brandfort can filter?

IDK

Does Brandfort offer any other services besides comment removal?

IDK

Does Brandfort handle complaints and offensive comments only?

No, Brandfort identifies and removes more than just complaints and offensive comments. Its AI algorithms are trained to detect negativity, spam, and political content as well. The comprehensive comment categorization thus helps protect the brand from a wide range of harmful comments.

Why should I consider using Brandfort for my brand?

Brandfort is an effective tool to consider for brand protection on social media due to its advanced automated comment moderation capabilities. Its AI technology can successfully identify and hide unwanted comments like complaints, negativity, spam, political content, profanity, and offensiveness with a 96% accuracy rate. It is also user-friendly with seamless integration for Hootsuite users and a flexible subscription model.

Does Brandfort automatically hide the comments it identifies as unwanted?

Yes, Brandfort automatically hides the comments it identifies as unwanted. It helps in minimizing the brand's exposure to negativity, complaints, spam, political content, profanity, and offensiveness on its social media pages.

What happens when an unwanted comment is identified by Brandfort?

Once an unwanted comment is identified by Brandfort, it gets automatically hidden. This ability to quickly recognize and remove harmful comments aids in maintaining a positive image of the brand on its social media channels.

How does Brandfort protect my brand on social media?

Brandfort protects a brand on social media by efficiently moderating and hiding unwanted comments. It targets comments that include complaints, negativity, spam, political content, profanity, and offensiveness. By doing so, it helps maintain a clean and positive online presence for the brand, indirect protection of the brand's reputation and image.

Would you recommend Brandfort?

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