Chatbots 2023-05-19
Instant customer support with seamless integration.
Generated by ChatGPT

Lyro is an AI-powered chatbot tool developed by Tidio that aims to revolutionize customer service. It enables small and medium businesses to scale their support capacity without the need for additional hiring.

Lyro engages with customers, providing instant answers to their questions. With an average response time of under 15 seconds, Lyro is significantly faster than human agents who typically have a response time of 2 minutes.

By handling up to 70% of common customer inquiries, Lyro frees up human agents to focus on more complex issues.Lyro offers accurate responses by utilizing the data in your support content and can be updated in real-time.

It minimizes the chances of providing false answers and redirects customers to human agents if needed. During peak seasons, Lyro can assist multiple customers simultaneously, ensuring that every inquiry is addressed promptly.

It remembers previous interactions and generates detailed responses based on contextual understanding.Integration with helpdesk solutions, such as Gorgias, Intercom, and Zendesk, is possible through Lyro Connect, enabling seamless collaboration with existing support systems.

Implementing Lyro is straightforward and doesn't require training. It can be activated with a single click and can provide personalized assistance to customers 24/7.There are free and paid Lyro plans available.

Every Tidio account starts with 50 free Lyro conversations, and custom limits are offered based on needs. The Lyro plan provides unlimited Lyro support at various price points.

The tool also offers better prices with custom Lyro plans, which users can inquire about to receive a personalized quote.

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Lyro was manually vetted by our editorial team and was first featured on August 30th 2023.
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199 alternatives to Lyro for Chatbots

Pros and Cons

Pros

Instant customer support
No additional hiring required
Average response under 15 seconds
Handles 70% common inquiries
Accurate responses
Real-time updates
Multitasking during peak seasons
Contextual understanding
Integration with helpdesk solutions
Easy implementation
No training required
24/7 personalized assistance
Better prices with custom plans
Minimizes false answers
Redirects to human agents
Remembers previous interactions
Free and paid plans
Offers first 50 conversations free
Unlimited support at various prices
Can be activated with a single click
Inclusive platform with Shopify, WordPress
Assists multiple customers simultaneously
Generates detailed responses
Collaborates seamlessly with existing systems
Can scratch data from support content
Offers free Lyro Conversations
Providing unlimited support
Helps in automating support
Ability to solve complex tickets
Provides human-like conversations
Up to $0.7 per conversation
Discount available for high-volume users
High customer satisfaction
Increases support team’s efficiency
Scalable solution
No ChatGPT
Data-handling best practices
Creates new workflows

Cons

Limited free conversations
Paid plan required
May need content review
Limited to support context
High cost for Lyro Connect
May need monitoring for erroneous replies
No refresh for free chat limit
No extensive training
Non-transparent pricing structure

Q&A

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What plans and pricing does Lyro offer?
Does Lyro offer personalized assistance to customers?
How does Lyro update its information in real-time?
Does the implementation of Lyro affect my existing support systems?
Can Lyro assist customers 24/7?
What is the Lyro Connect feature?
How many free Lyro conversations does a Tidio account start with?
How much does it cost to access more Lyro conversations?
What benefits does Lyro offer for small and medium businesses?
How does Lyro minimize the probability of providing false answers?
Can Lyro create support content for me?

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