Customer feedback 2022-01-19
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MonkeyLearn

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Cleaned, labeled, and visualized text data platform.
Generated by ChatGPT

MonkeyLearn is a no-code text analytics platform that is designed to help businesses quickly and easily clean, label, and visualize customer feedback. It is powered by cutting-edge Artificial Intelligence technology that enables users to create custom charts and visualizations in a fast experience, combined with multiple data inputs such as dates, custom fields, and more.The platform includes pre-built and custom machine learning models, with a range of pre-trained classifiers and extractors, as well as the ability to build and train custom models.

Additionally, the platform offers business templates tailored for different scenarios and equipped with pre-made text analysis models and dashboards.MonkeyLearn enables users to uncover insights from their data and visualize them in an easy to understand format.

This can help businesses strengthen promoters, convert passives and detractors, increase support team efficiencies, reduce costs, and become more customer-centric.

It has been used to great success by a number of companies, including Freshly, Garmentory, Golden Proportions, and MoxiWorks.

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MonkeyLearn was manually vetted by our editorial team and was first featured on January 20th 2023.
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Pros and Cons

Pros

No-code platform
Pre-built machine learning models
Custom machine learning models
Enables custom visualizations
Enables multiple data inputs
Offer business templates
Pre-trained classifiers and extractors
Can create custom models
Text analysis models
Instant data visualizations
Fast experience
Topic classifiers
Sentiment analysis
Entity extractors
Simple to import datasets
Allows definition of custom tags
Native integrations
SQL connection
API Secure
Review Analysis
CSAT Analysis
NPS Analysis
Survey Analysis
VoC Analysis
Facilitates custom charts
Data cleansing
Trusted by top companies
Labeling data
Helps turn reviews into improvements
Helps convert passives and detractors
Helps increase support team efficiency
Supports text analytics simplification
Easy to use dashboard
Helps in reducing costs
Enhances customer-centric approaches
Provides processed data for insights
Different business scenario templates
Increased control for ticket responses
Efficient ticket routing processes

Cons

No multi-language support
Requires internet connection
Limited pre-built model options
Limited API calls
No real-time analysis
Reliance on third-party integrations
Non-intuitive interface
Inflexible data visualization
Overreliance on templates
Data import could be complex

Q&A

What is MonkeyLearn?
What is the main feature of MonkeyLearn?
How does MonkeyLearn assist in analyzing customer feedback?
What does MonkeyLearn mean by 'no-code' text analytics?
Can MonkeyLearn create custom charts and visualizations?
What type of machine learning models does MonkeyLearn includes?
Does MonkeyLearn offer any pre-built models?
Can I have business templates with MonkeyLearn?
How does MonkeyLearn convert passives and detractors?
Can MonkeyLearn be integrated with other apps?
How do I get started with MonkeyLearn?
How does MonkeyLearn increase support team efficiencies?
Who are some companies that have used MonkeyLearn?
Does MonkeyLearn only analyze text data?
Can I build and train custom models on MonkeyLearn?
How does MonkeyLearn help uncover insights from data?
Can MonkeyLearn assist in CSAT Analysis?
What is the range of pre-trained classifiers and extractors available in MonkeyLearn?
Do I have to know how to code to use MonkeyLearn?
How can MonkeyLearn help me become more customer-centric?

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