Chatbots 2024-07-08
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ResolveAI

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Custom AI Chatbot with your own data, personality & branding
Generated by ChatGPT
Custom AI Chatbot with your own data, personality & branding. Easily connect your website pages, documents and other data resources to train a 24/7 custom AI ChatGPT for your business. No coding required.

ResolveAI is an AI-powered customer service platform that helps businesses provide automated support and personalized responses in real-time. The platform is designed to understand customer issues, recognize patterns, and learn from conversations to provide accurate, tailored responses.


It also provides real-time insights into customer service operations, allowing businesses to identify gaps in their knowledge base and refine and improve their customer service. The platform also supports live conversations, allowing businesses to join conversations if the AI chatbot is not able to answer a customer’s query. The platform also offers multi-language support, allowing businesses to write their documentation in any language and have the AI chatbot reply to visitors in the language they requested.
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ResolveAI was manually vetted by our editorial team and was first featured on December 29th 2022.

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Pros and Cons

Pros

Automated customer support
Personalized customer responses
Real-time customer insights
Supports live conversations
Multi-language support
Two pricing plans
Starter plan features
Pro plan features
Tailored responses
Helps recognize patterns
Learns from conversations
Identifies knowledge gaps
Refines customer service
Join conversations feature
Documentation in any language
Chatbot replies in requested languages
Supports different number of chats
Offers different chatbots numbers
Unlimited documentation
Easy integration
Identifies customer issues
Creates knowledge base
Chatbot refinement
Request human support feature
Designed for different information types
Answer general questions
Answer app-related questions
Helps reduce service turnaround time
Increases customer satisfaction
Notifications for human help
Free trial for plans
Full refund option

Cons

Limited active chat limits
Only 4 chatbots for Pro plan
No fixed team feature
Limited languages on Beta
Limited chatbots knowledge separation
Tool is not open-source
Documentation refinement required
Needs initial manual information filling
No tier between Starter and Pro
Script integration required

Q&A

What is ResolveAI?
How does ResolveAI use AI in customer support?
How does ResolveAI chatbot learn from customer conversations?
What are the real-time insights provided by ResolveAI?
Can ResolveAI chatbot handle live conversations?
What languages does ResolveAI chatbot support?
Is there a limit to the number of active chats ResolveAI can handle?
What are the differences between the Starter and Pro plans of ResolveAI?
Does ResolveAI offer a free trial?
What is the process to integrate ResolveAI chatbot with my website?
What does refining and improving documentation mean in the context of ResolveAI?
How will I be notified if a visitor requests human assistance on ResolveAI?
Is there a chance for me to join the conversation if ResolveAI chatbot could not answer a query?
Does the pro plan of ResolveAI support team integration?
Is there a way to refund my subscription if I'm not satisfied with ResolveAI?
What does '1 vs 4 chatbots' mean in the context of ResolveAI pricing plans?
Can different chatbots in ResolveAI use different documents?
Can ResolveAI chatbot provide support for both my website landing page and in-app features?
How does ResolveAI define 'active chats'?
What customer support does ResolveAI offer?

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