Q&A 2023-03-01
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Efficient chatbot for technical documentation.
Generated by ChatGPT

Sidekick is an AI support chatbot designed to assist developers in searching through their documentation, answering their questions, and troubleshooting any problems they may encounter.

This tool can be deployed in Slack, Discord, or Discourse and is accessible 24/7. Sidekick can provide instant answers to technical questions and summarizes conversations to submit pull requests (PRs) such that your documentation is always up to date.

You can review, edit, and approve these PRs at any time. Sidekick is built by a development team that has worked on Susi, and it comes in three pricing tiers: the open-source layer, which is free with access to the open-source repository and customization, the Pro layer, which costs $49 per month with a 30-day free trial and offers unlimited channels, users, and markdown source, and the Enterprise layer, which can be customized according to the specific requirements of large teams.

The Enterprise layer costs are not publicly available and require contacting the Sidekick team. With Sidekick, developers can automate many tasks and focus on more critical tasks with less effort.


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Sidekick was manually vetted by our editorial team and was first featured on March 15th 2023.
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Pros and Cons


Efficient technical documentation search
Troubleshoot problems instantly
24/7 accessibility
Operates in Slack, Discord, Discourse
Summarizes conversations for PRs
Automatically updates documentation
PR review, edit, and approval
Developed by experienced team
Customizable open-source layer
Affordable pro layer
Pro layer free trial
Unlimited channels and users
Markdown source access
Enterprise layer for large teams
Enterprise layer customization
Direct contact with Sidekick team
Task automation
Generates documentation
Provides analytics and dashboards
Custom onboarding
Unlimited source access


No multi-language support
Unavailable on Microsoft Teams
Pro tier costs $49/month
Enterprise pricing not transparent
Limited to technical documentation
Deployment restricted to only 3 platforms
Limited customization in open-source version
No real-time collaboration feature
Limited analytics in Pro layer
No offline access


What is Sidekick?
How can Sidekick assist developers?
What platforms can Sidekick be deployed on?
Does Sidekick operate 24/7?
Can Sidekick provide instant answers to technical questions?
How does Sidekick keep documentation up to date?
What is the process for reviewing and approving pull requests generated by Sidekick?
Who is responsible for building Sidekick?
What are the pricing tiers for Sidekick?
What does the open-source layer of Sidekick include?
What are the features of the Pro layer of Sidekick?
How can I find out the cost of the Enterprise layer of Sidekick?
Can Sidekick be customized to meet the requirements of large teams?
Does Sidekick allow documentation search in its Pro layer?
What extra features does the Enterprise layer of Sidekick offer?
Are there opportunities for custom onboarding with Sidekick?
Does Sidekick have any analytics and dashboard features?
Can I get a refund if I am not satisfied with the Pro layer of Sidekick?
What kind of technical questions can Sidekick assist with?
Can Sidekick be deployed on Discord or Discourse?

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