Customer contact 2023-08-15
Twine icon

Twine

5.0(1)
16
AI Text-Message Receptionist for SMBs
Generated by ChatGPT
Twine is an AI assistant tool designed to help businesses manage missed calls and follow up with potential clients. When a call is missed, Twine automatically messages the customer, determines their service requirements, and books them on the business owner's calendar.

Twine seamlessly integrates with your existing phone system, ensuring that missed calls are properly handled. Its advanced AI capabilities enable it to perform various actions on your behalf, such as booking appointments, sending payment links, and requesting customer reviews, all through SMS.

This AI tool takes the stress out of managing client bookings by turning missed calls into valuable opportunities. It provides 24/7 service, ensuring that business inquiries are addressed promptly, regardless of time or location. Twine also prompts customers to provide reviews after service completion, helping to enhance your business's online reputation.In terms of pricing, Twine offers a simple flat fee per month without any commissions.

It can be fully integrated with your calendar and existing booking software, streamlining your administrative tasks effortlessly.
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Twine was manually vetted by our editorial team and was first featured on August 15th 2023.

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    Pros and Cons

    Pros

    Manages missed calls
    Automatic follow-up messages
    Determines customer's service needs
    Bookings on business owner's calendar
    Integrates with existing phone system
    Appointments booking capability
    Sends payment links
    Requests customer reviews
    SMS communication
    24/7 service availability
    Invites for post-service reviews
    Enhances online business reputation
    Simple flat monthly fee
    No commissions charged
    Calendar integration facility
    Integrates with booking software
    Turns missed calls into opportunities
    Efficient lead to revenue conversion
    User-friendly interface

    Cons

    No mobile app available
    Limited to SMS communication
    No multilingual support
    Lacks call recording feature
    No CRM integration
    Offers only flat fee pricing
    No third-party app integrations
    No live agent transfers
    No email follow-up feature

    Q&A

    What is Twine?
    How does Twine help businesses manage missed calls?
    Can Twine book client appointments automatically?
    How does Twine interact with customers?
    What kind of actions can Twine perform on my behalf?
    Does Twine work all day?
    Can Twine help collect customer reviews?
    How does Twine integrate with my existing phone system?
    What are the pricing details for Twine?
    Which kind of booking systems can Twine integrate with?
    Can Twine handle payments and invoicing?
    Does Twine charge any commissions?
    What is the AI capability of Twine?
    How does Twine send payment links?
    How can Twine enhance my business's online reputation?
    Can Twine follow up with potential clients?
    Can Twine handle customer inquiries regardless of time or location?
    Can Twine turn missed calls into booking opportunities?
    What are the stress-free job management features of Twine?
    Can Twine help increase my business revenue?

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