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Job Impact Index
Customer Service Agent

Customer Service Agent

Generated by AI
10%
AI Impact
Tasks
1,085
AIs
17,845
Generated by ChatGPT

A Customer Service Agent is responsible for assisting customers with their inquiries, complaints or product issues. They provide excellent service by responding to customer inquiries promptly, resolving issues efficiently and ensuring customers have a positive experience with the company.

They must possess strong communication and problem-solving skills to effectively assist customers.

Tasks

#
Task
AI Impact
AIs
1
Interview preparation
100%
118
2
Customer support
88%
187
3
Voice chatting
95%
10
4
Customer calls
95%
3
5
Customer analysis
80%
13
6
Communication
55%
15
7
User engagement
90%
10
8
Social media replies
90%
8
9
Sales chatbots
90%
6
10
Online profiles
90%
4
11
Lead generation
90%
64
12
Customer engagement
90%
82
13
Conversational management
90%
39
14
Conversation skills
90%
5
15
Agents
90%
56
16
Freelancing
85%
3
17
Sales role play
80%
9
18
Role play training
80%
8
19
Review analysis
80%
9
20
Instagram comments
80%
2
21
English proficiency assessment
80%
5
22
Chatting with Santa
80%
6
23
Chatting
75%
216
24
ChatGPT for iMessage
80%
1
25
ChatGPT for dealerships
80%
1
26
Call agents
80%
4
27
Sale strategies
77%
1
28
Writing & image generation
75%
2
29
User personas
75%
14
30
User feedback
75%
2
31
Recruiting
75%
111
32
FAQ chatbot
75%
1
33
Email management
75%
33
34
Conversation support
75%
26
35
Communication skills
75%
27
36
Productivity
74%
139
37
Voice message transcription
70%
2
38
Virtual receptionist
70%
7
39
Virtual office
70%
1
40
Virtual employees
70%
14
41
Value propositions
70%
2
42
User interviews
70%
6
43
Telegram
70%
5
44
Speech to speech
70%
1
45
Sms marketing
70%
5
46
Slack
70%
9
47
Search
55%
41
48
Product returns
70%
2
49
Private ChatGPT
70%
4
50
Personal branding
70%
6
51
Knowledge
70%
27
52
Guides
70%
21
53
Customer feedback analysis
55%
26
54
Customer feedback
70%
8
55
Credit score improvement
70%
5
56
Community support
70%
2
57
ChatGPT for Whatsapp in Italian
70%
1
58
ChatGPT for teams
70%
1
59
Chatbots
60%
164
60
App & chatbot building
70%
4
61
Website Q&A
65%
6
62
Video conferencing
65%
1
63
User feedback analysis
65%
4
64
Sales call analysis
65%
3
65
Problem solving
65%
18
66
Presentations
65%
68
67
Google business profiles
65%
1
68
Checklists
65%
5
69
Employee engagement
62%
9
70
Workflows
60%
77
71
Voice notes
60%
8
72
Vocabulary improvement
60%
32
73
To Do lists
60%
9
74
Sales calls
60%
6
75
Prospecting
60%
18
76
Product management
60%
32
77
Networking
60%
7
78
LinkedIn emails
60%
2
79
Enterprise assistants
60%
9
80
Empathetic conversations
60%
38
81
Daily planning
60%
6
82
Customer review replies
60%
11
83
Conversational avatars
60%
72
84
Calendar
60%
16
85
Analogies
60%
2
86
Internationalization
55%
2
87
Employee feedback
55%
3
88
Email summaries
55%
4
89
Workforce management
50%
1
90
Voice assistants
50%
8
91
Ui design
50%
41
92
Text snippets
50%
1
17,845 AI tools
0 AIs selected
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