Really good customer support, had some trouble with my prompt earlier since my first few attempts didn't give the exact results I wanted so I reached out to their support team via chat and they responded with a few suggestions almost immediately. Eventually got the hang of it and got some icons I really liked! It's pretty easy to use but I highly recommend looking through their examples first to see which style you prefer. Also try to ask for recommendations from their chat support before generating your own icons to save time and money. Pro tip: be specific with your prompts!