I recently subscribed to the Basic package (USD10) for CreatOK to test the system. The package states that it includes 50 videos (150 credits). However, after subscribing, I started experiencing constant network errors whenever trying to generate videos. Interestingly, when I was using the free version, everything worked fine and video generation was smooth. I have only created around 5 videos, and each video consumes 3 credits, so the total usage should be around 15 credits. But by Day 3, my account shows that I have already run out of credits, which does not match the package allocation. Additionally, the session/page stability is problematic. Sometimes I can see my generated videos, and sometimes they disappear from the dashboard. There is also no clear helpdesk or support channel to report or resolve these issues. Based on my experience so far, this has been very disappointing and raises serious concerns about the platform’s reliability.