How does Ocelot support student retention?
Ocelot supports student retention by providing AI-enabled features that ensure uniformity in campus-wide communications, delivery of personalized financial aid information, and proactive communication for recruiting and admissions. It enhances student engagement by providing personalized one-on-one connections for student affairs. It also provides a two-way texting feature for direct guidance, an immediate question handling chatbot, and a live chat for socially distant student services.
How does Ocelot's chatbot feature work?
Ocelot's chatbot feature works by accurately understanding students’ questions and providing compliant, consistent, and relevant information whenever and wherever it's needed. It utilizes AI built specifically for higher education and provides access to over 850,000 questions and answers to support a student's journey.
What is the purpose of Ocelot's two-way texting feature?
The purpose of Ocelot's two-way texting feature is to provide guidance directly in the hands of students. It allows for 1-to-many text messaging that keeps both current and prospective students informed, supported, and on track.
Which departments would benefit most from Ocelot's features?
Ocelot's features would benefit multiple departments at higher education institutions. The ones that stand to gain most include Financial Aid due to personalized, compliant 24/7 information, Recruiting & Admissions due to proactive communications and admissions support, Student Affairs due to personalized one-on-one connections and the Administrative department due to integrated and consistent campus-wide communications.
What are the communication advantages of using Ocelot in a higher education setting?
The communicative advantages of using Ocelot in a higher education setting are many. These include unified campus-wide communications, personalized and timely information delivered to students, proactive communications for recruiting and admissions, and personalized financial aid information. It also provides tailored guidance through two-way texting, immediate response to questions via chatbot, and socially distant student service via live chat.
Does Ocelot's platform offer a live chat feature for student interaction?
Yes, Ocelot's platform does offer a live chat feature for student interaction. This feature serves to offer socially distant student service, allowing for comprehensive and immediate interaction between students and their respective institutions.
What areas of student engagement does Ocelot optimize?
Ocelot optimizes various areas of student engagement including delivering timely and essential information to students, providing personalized financial aid information, ensuring uniformity in campus-wide communications, offering personalized one-on-one connections for student affairs, and supporting proactive communication for recruiting and admissions.
What features does Ocelot's AI Workflow support?
Ocelot's AI Workflow supports diverse elements of the system, ensuring smooth operation of all features. These include two-way texting for direct guidance, a chatbot for immediate question handling, live chat for socially distant student service, among other features.
How does Ocelot ensure uniformity in campus-wide communications?
Ocelot ensures uniformity in campus-wide communications by leveraging its AI-enabled features. These features ensure that all students receive the same accurate, compliant and relevant information regardless of where they are on the campus, thus creating uniformity in communication across the entire institution.
What kind of student affairs does Ocelot's platform cater to?
Ocelot caters to various student affairs by providing offerings for personalized one-on-one connections. This ensures that students feel engaged and supported in their specific needs and queries, thereby improving the overall student experience on campus.
How does Ocelot's platform support recruitment and admission processes?
Ocelot supports recruitment and admission processes by offering proactive communications. The AI capabilities of Ocelot assist in reaching out to prospective students, engaging them with timely and relevant information, assisting with admissions processes, and ultimately helping institutions to attract and retain students.
How does Ocelot ensure timely and tailored communication with students?
Ocelot ensures timely and tailored communication with students by utilizing its various AI-enabled features. These allow for the provision of precise, essential information to the right students at the right time, ensuring no student is excluded from receiving important updates or guidance.
How does Ocelot help in providing comprehensive support to students?
Ocelot helps in providing comprehensive support to students by ensuring personalized one-on-one connections for student affairs, delivering personalized financial aid information, offering two-way texting for direct guidance, providing a chatbot for immediate question handling, and supporting live chat for socially distant student services. These features combined ensure students feel thoroughly supported in their educational journey.
What kind of institutions trust and use Ocelot?
Ocelot is trusted by a multitude of higher education institutions. Over 500 institutions use Ocelot to drive enrollment, retention, persistence and student success.
In what ways does Ocelot contribute to persistence in students?
Ocelot contributes to persistence in students by ensuring regular, timely, and personalized communication with them. The consistent support and guidance provided by Ocelot's AI capabilities aid students in their academic journey, increasing their likelihood to persist and succeed.
How can Ocelot help in personalizing one-on-one connections for student affairs?
Ocelot can help in personalizing one-on-one connections for student affairs by leveraging its robust AI technology. It ensures that each student receives personalized attention and support, based on their specific needs and queries, thus fostering strong one-on-one connections between the institution and the student.
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