SellerTwin
Overview
Someone lands on your product page. They hesitate. They have one last question. Then they leave.Most stores never learn why.
SellerTwin is an AI shopping assistant that talks with your visitors in real time — voice and text. Not a chatbot that waits. A salesperson that engages, recommends, handles objections, and tries to close before they leave.
Every conversation is saved. You hear your customers in their own words:
• "Shipping is too expensive."
• "Does this work with iPhone 16?"
• "I found it cheaper elsewhere."
No more guessing from analytics. You know exactly why people don't buy.
Amazon proved the mechanism with Rufus — $12B in incremental sales. SellerTwin brings that to every independent Shopify store. From $19/month. One line of code.
When visitors don't know what they want
A visitor lands on your store. They browse. They scroll. They don't know which product is right for them — and they won't ask a search bar.
SellerTwin opens the conversation. It asks what they're looking for, what they need it for, what matters to them — size, budget, use case. Then it recommends the exact product that fits. Not a list of results. A recommendation, like a real salesperson would make.
The visitor who was about to leave with nothing ends up at checkout with the right product.
When visitors already know what they want — but still don't buy
A visitor lands on a specific product page. They've seen the product. They're interested. But something is stopping them.
SellerTwin detects which product they're looking at and preloads everything about it — specs, price, variants, shipping details. The moment the visitor opens the Twin, it's already ready to talk about that exact product.
It answers the last question. It handles the objection. It removes the friction that was standing between the visitor and the buy button.
This is what we call a Rescued Sale — a sale that would have been lost, recovered at the last second.
After the conversation — you finally know why people don't buy
Every conversation your Twin has is stored in your dashboard. Not summarized. Not aggregated into a chart. The actual words your visitors used.
You'll learn things your analytics will never tell you:
• Which objection comes up most
• Which product people are looking for that you don't carry
• Which price point triggers hesitation
• Which shipping condition kills the sale
This is the data that lets you fix the real friction — not the friction you guessed at.
Supported features
Key Features
- Real-time Voice Conversations
- Product Recommendation
- Rescued Sale On Product Pages
- Auto-setup From Shopify Url
- Why Customers Didn't Buy


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