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[email protected]
Windows | Linux | AWS | Scripting | Networking | Git | Docker | Kubernetes | Terraform | Jenkins

Professional Summary
Seasoned System Administrator with 4.5 years of experience excelling in Windows and Linux Administration, proficient in managing AWS cloud environments. Skilled in Shell Scripting for automation and optimization, alongside strong Networking and CI/CD expertise. Proficient in Git, Docker, and Kubernetes for efficient deployment processes. Experienced in AWS Cloud management, Terraform, and Jenkins for streamlined infrastructure operations in both Linux and Windows environments.

Core Qualifications & Skills
• Provided operational support for maintaining a 24x7 environment, ensuring high performance and
• Proficient in migrating, installing, configuring, upgrading, and monitoring software systems.
• Experienced in managing Windows Server environments including 2016, 2019, and 2022 editions.
• Skilled in administering Linux servers, specializing in Ubuntu and CentOS distributions.
• Demonstrated proficiency in troubleshooting both Windows and Linux environments.
• Expertise in configuring Windows Server Roles and Features, including DHCP, DNS, File and Storage
services, IIS, WDS, and WSUS.
• Skilled in writing Shell scripts to automate tasks and streamline operations.
• Proficient in Git for version control, managing code repositories, and facilitating collaborative development
• Containerizing applications with Docker to ensure consistency between development, testing, and
production environments.
• Managing Kubernetes clusters to orchestrate containerized applications, enabling seamless scaling and
automated deployment strategies.
• Deploying and managing cloud infrastructure on AWS, leveraging services like EC2, S3, VPC, Route
53, IAM and RDS for scalable and resilient applications.
• Configuring and maintaining Jenkins CI/CD pipelines to automate build, test, and deployment processes
across diverse projects.
• Integrating Jenkins with other tools and technologies to streamline software delivery pipelines and enhance
team collaboration.
• Using Terraform as a provisioning tool for creating the environment instantly.

Technical Skills:
Operating Systems : RHEL, CENTOS, Ubuntu & Windows
Version Control Tool : GIT
CI & CD tool : Jenkins, Terraform
Scripting Languages : Shell scripting
Containerization tool : Docker
Orchestration tool : Kubernetes
Cloud : AWS

HTC Global Services, Hyderabad India. 9-Sept-2022 to 25-Jan-2024
Role: L2-Engineer.

• Migrating, installing software, configuring, upgrading and monitoring applications like Filemaker, ScheduleAll, IBM Aspera, QI Macros and S&P cap IQ pro
• Decommission Servers as per company Standards.
• Server Hardening & OS bug fixing & maintenance of windows Servers.
• Windows OS patching.
• Documenting all the procedures involved in troubleshooting, upgrading and installing.
• Creating POC.
• Documenting the updates for Weekly reviews and Monthly reviews meetings. Also updating in VersionOne tool.
• Monitoring Incidents and resolving those within the SLA from Servicenow.
• Creating Change Records for performing any changes in the Preproduction and Production
• Working with vendors for fixing issues related to the softwares.
• Performing checkout after every Update and Maintenance Activity for servers and

Tollplus India Pvt. Ltd., Hyderabad India. 3-Feb-2021 to 30-Jun-2022
Role: Administrator, Infrastructure.

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop support team, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance.

Concentrix Daksh Services India Private Limited 29-Apr-2019 To 11-Sep-2020
Role: Representative, Operations

• OS-Installation, Configuration, troubleshooting, IT helpdesk, remote support etc.
• Providing Remote Support-Desktop and Remote Assistance to the users.
• Installing the required software.
• Monitoring all the system.
• Contacting OEM for replacement of devices and resolving hardware related issues.
• Configuration & troubleshooting MS- outlook.
• Serving as a guardian and protector of the platform, keeping users safe and informed.
• Investigating and resolving complex issues regarding content within agreed-upon turnaround times and standards of quality.
• Responsible for working with global teams to prevent volatile content from appearing on the
• Reviewing graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.
• Helping the agents in taking decisions over dicey accounts.

B.Sc.(Computer Science):
Karnataka Arts Science and Commerce College, Bidar in 2016.
Netrich IT Solutions:
CCNA, Linux Administration, Windows server.
Achievements & Awards:
• 1st Prize in Intercollegiate Computer Science Student Symposium.
• Presented National Seminar on “Cyber Security Policy”.


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