Jono E profile picture

Jono E

@jonoe Tasks: 1
🙏 8 karma
Beginner
Joined: June 2024

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Jono E profile picture
Jono E
🙏 8 karma
Jun 29, 2024
After being subscribed for 12 months, paying $1,000USD after TAAFT recommendation, offering tones of feedback which much they implemented into their service offering... I recieved this email. Enjoy the read. Dear Jonathan, We hope this message finds you well. We have noted your recent online review about Olympia. While we respect your right to share your opinions, we regret to inform you that we have decided to terminate your subscription. This decision will take effect at the end of your current billing period on July 10th. Please be advised that our terms of service allow for such actions: 8. Modification, Suspension, Discontinuation of the Services Our Services are novel and will evolve. Unless we specifically state otherwise in a separate agreement with you, we reserve the right to temporarily or permanently modify, suspend, or discontinue the Services or your access to the Services or account at any time, in our sole discretion, without notice to you, and we will not be liable for any change to or any suspension or discontinuation of the Services or your access to them, to the maximum extent permissible under applicable law. While we do not offer a bulk export functionality, the remaining time before the termination should allow you to copy any necessary information from our system. We appreciate your support as an early customer. This decision was made after careful consideration of various factors, including the operational costs associated with your heavy usage and customer service needs. We hope you find other suitable AI services that meet your expectations. Best regards, Obie Fernandez Co-Founder
Jono E profile picture
Jono E
🙏 8 karma
Jun 29, 2024
And the heavy usage reasoning they gave is a lie. Not once did they question my usage... and not once did they raise any alarms. In fact. I didn't use their service for roughly 2-3 months any more than a regular user as im travelling. Dishonest. Cheats. Poor business management. They make out their product is the best. But they can't solve a simple issue, and always blame OPENAI for issues. Despite debunking that issue with them already.
Jono E profile picture
Jono E
🙏 8 karma
Jun 29, 2024
By the way, I was an early adopter and using over 12 months, as a paying user, paying over $1,000USD for their service and came as a recommendation from TAAIFT.
Jono E profile picture
Jono E
🙏 8 karma
Jun 29, 2024
It should be noted that I provided multiple ticket requests to the Olympia team advising them of bugs and update suggestions of which many were implemented improving their overall service. However they are plagued with an ongoing bug which they deem as an OPENAI issue. However I provided them with feedback saying it wasn't the case, of which they were unable to find a solution for in 12 months. Yes that's right I was a paying user for 12 months. I don't recommend this service. After being banned publically for leaving a review. I can only suggest you tread carefully also.
Jono E profile picture
Jono E
🙏 8 karma
Jun 28, 2024
The software is plagued with problems where mid discussion it will just throw up an error 'I'm sorry, I encountered an error during processing. Please try again.' And then your coversation ends. Its a web based tool, not an app, so making on the fly discussions rather cumbersome. Also, its super expensive. ChatGPT PLUS with extensions is actually a much better deal. Im hopign for improvements. But for now, this is a 3 star. Especially from a price to functionality perspective.
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