Overview

Askful turns product pages into smart pages. It answers customer questions instantly using your product data, CMS content, and reviews — helping shoppers buy with confidence. Just upload your products or connect your store, embed the script, and go live.

Why Askful works?
- 53% of shoppers abandon purchases when they can’t get quick answers
- 177% higher conversion rate when shoppers engage with product Q&A
- 81% of customers try FAQs before contacting support

Askful closes the gap — giving instant, smart answers right when they matter most.

The setup process is straightforward, involving the connection of an e-commerce store, allowing AI to generate FAQs, and embedding the Askful script on product pages or using available platform-specific plugins.

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AskfulInitial

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Initial release

April 14, 2025

Eduardo

wrote:

Initial release of Askful.

Author

Eduardo

@edudeleon

Building AI products for e-commerce businesses

askful.io

Stats

1 tool

Beginner

Joined: April 2025

Pricing

Pricing model

Free Trial

Paid options from

$29/month

Billing frequency

Monthly

Refund policy

Users can request a full refund within 30 days of purchase if unsatisfied or if technical issues cannot be resolved.

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Pros and Cons

Pros

Automated generation of FAQs

Custom FAQs per product

Real-time analytics dashboard

Easy setup process

E-commerce platform integration

Content Management Systems integration

Prioritizes customer review analysis

Reduces support team burden

Increases conversion rates

Reduces cart abandonment

Enhances shopping experience

Instant response to queries

Improves customer interaction

Widget customization options

Priority email and chat support

Increases buyer confidence

CSV or native integration

Platform-specific plugin usage

Boosts product page intelligence

Scripts easily embedded

View 15 more pros

Cons

Limited e-commerce platform integration

No mobile app

No multilingual support

Limited customization

No analytics explanation resources

Lack free plan options

Lack privacy settings controls

No A/B testing feature

Limited to product FAQs

No user community

No integrations with CRM systems

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Q&A

What is Askful and how does it work?

Askful is an AI-powered tool that enhances shopping experience on product pages by addressing customer queries instantly. The key working principle includes connecting an e-commerce store, enabling AI to generate FAQs and embedding Askful's script on product pages or using existing platform-specific plugins.

How does Askful create automated FAQs?

Askful creates automated FAQs leveraging AI technology. The system scans product information, policies, and customer reviews to generate FAQs specific to each product.

Can Askful integrate with all e-commerce platforms?

Currently, Askful supports integration with Magento and upcoming integrations for platforms like Shopify and WooCommerce have been announced.

What benefits does Askful provide to my online store?

Askful can improve customer experience and boost sales in your online store. It does this by providing instant answers to customers' queries, reducing cart abandonment, increasing conversion rates, and taking off the load from support teams by answering common questions.

Does Askful customize its FAQs based on different products?

Yes, Askful customizes its FAQs based on the specific details of each product. The AI does this by analyzing product data, policies, and customer reviews.

What type of support does Askful offer?

Askful offers priority email and chat support as part of its package.

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How can Askful help reduce shopping cart abandonment?

Askful contributes to reducing shopping cart abandonment by providing instant answers to customer queries on product pages. This decreases visitor uncertainty and boosts buyer confidence, encouraging them to complete their purchase rather than abandoning their cart.

Does Askful support Content Management Systems as well?

Yes, Askful supports integration with prevalent Content Management Systems for seamless merging with existing operations.

Is Askful's installation process simple and beginner-friendly?

Yes, Askful's installation process is beginner-friendly. Setup involves connecting an e-commerce store, enabling AI to generate FAQs, and embedding a script or using available platform-specific plugins.

Can Askful analyze and incorporate customer reviews into FAQs?

Yes, Askful's AI system is designed to analyze and incorporate customer reviews into the automated FAQs it generates.

How can Askful increase my store's conversion rate?

Askful can increase your store's conversion rate by automating the response to customer queries and thus eliminating visitor uncertainty. This system enhances buyer confidence and encourages them to complete their purchases.

Does Askful provide real-time analytics?

Yes, Askful provides a real-time analytics dashboard, keeping you informed on customer interaction metrics in real time.

What tools does Askful offer for widget customization?

Askful includes widget customization tools, allowing you to adapt its appearance and functionality according to your needs and preferences.

Will Askful's FAQs help increase buyer confidence?

Yes, by providing instant answers to shopper queries, Askful helps transform visitor uncertainty into buyer confidence, which can ultimately lead to increased sales.

How does Askful impact the workload of support teams?

Askful helps lessen the workload on support teams by answering common questions automatically. This allows the human support team to focus on complex issues that require human attention.

Is there a free trial available for Askful?

Yes, Askful offers a 14-day free trial without the requirement of a credit card.

What is included in the Starter Plan offered by Askful?

The Starter Plan by Askful includes AI-generated FAQs from product descriptions, CMS pages, and customer reviews. It also comes with a real-time analytics dashboard, priority email and chat support, easy installation, widget customization tools, and supports up to 2,000 product imports.

What is the cost of Askful's services after the 14-day free trial?

After the 14-day free trial, Askful's services cost $39 per month under its Starter Plan.

Does Askful offer email and chat support?

Yes, Askful offers both email and chat support as a priority feature in their service package.

Can Askful import product data for FAQ generation?

Yes, Askful can import product data as a means to generate FAQs. This feature is covered in the Starter Plan, supporting up to 2,000 product imports.

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