What is SideConvo?
SideConvo is an artificial intelligence tool designed as a website plugin to enhance user experience and site functionality. It communicates essential information, page content, and answers to questions with website visitors, bolstering engagement and facilitating conversions. It is continuously learning and does not require manual training. SideConvo scans website pages after registration, extracting valuable knowledge about the site's content, products, FAQs, and more. The tool is customizable, can prioritize certain content areas based on individual preferences, and is suitable for e-commerce, blog, and corporate sites.
Can SideConvo's conversational tone be customized?
Yes, SideConvo can be customized to adopt a specific conversational tone - playful, polished, or professional. This allows it to align with your website's brand personality, providing a more personalized interaction for the users.
Can SideConvo be used for e-commerce, blog, and corporate sites?
Yes, SideConvo is designed to function effectively on e-commerce, blog, and corporate sites. For e-commerce sites, it acts like an automated personal shopper guiding the user to the desired product. For blogs and news sites, it simplifies the task of finding specific content. On corporate websites, it professionally handles common visitor questions related to the company's operations.
What does the implementation of SideConvo involve?
The implementation of SideConvo involves adding just a single line of code to the site header. This makes the process quick and easy, without the need for in-depth developer knowledge.
What features does SideConvo's admin dashboard have?
SideConvo comes with an admin dashboard for knowledge management, conversation monitoring, tone definition, and user access rules. you can monitor user interactions, manage sitemaps and pages, fine-tune how SideConvo presents your website, and set user access rules.
What types of responses does SideConvo offer?
SideConvo provides both voice and text-enabled responses. This ensures a comprehensive approach to user query resolution and enhances website interactivity.
How does SideConvo enhance customer experience and increase conversions?
SideConvo enhances customer experience and increases conversions by providing immediate and effective responses to user queries, guiding them through the website, and presenting content in a relevant and accessible manner. By doing so, it improves user engagement and makes the website more user-friendly, ultimately driving more conversions.
How does SideConvo assist with content discovery?
SideConvo assists with content discovery by exploring and familiarizing itself with the website after registration. It learns about the site's content, products, FAQs, and more, making it easier for users to find specific content and get relevant answers to their queries.
Does SideConvo offer personalization?
Yes, SideConvo offers personalization. It can be customized to take on a specific conversational tone - playful, polished, or professional - to align with the website's brand personality. This provides a more personalized interaction for users.
How does SideConvo handle queries?
SideConvo handles queries by using the information it learns from scanning the website's content. It uses this knowledge to provide effective response to user queries, guide them through the site and assist in driving conversions.
Can SideConvo be used for website administration?
Yes, SideConvo can be used for website administration. It comes with an admin dashboard that allows website owners to manage the tool, access analytics, and set user access rules. It allows website owners to monitor user interactions, manage sitemaps and pages, and fine-tune how SideConvo presents the website.
How does SideConvo facilitate content familiarization?
SideConvo facilitates content familiarization by scanning and learning about the website's content, products, FAQs, and more. It uses this knowledge to answer user queries and guide them through the website.
Can SideConvo be used for blog and news sites support?
Yes, SideConvo can be used for blog and news sites support. It helps simplify content discovery and promptly replies to specific user questions, making the website more user-friendly and accessible.
What requirements are needed to install SideConvo on my website?
All that is required to install SideConvo on a website is to add just a single line of code to the site header. This process does not call for in-depth developer knowledge, making the implementation quick and easy.
Can I monitor the conversation SideConvo has with my website users?
Yes, with SideConvo's admin dashboard, you can easily monitor the conversations SideConvo has with your website users. You can sift through user interactions, observe what they are asking for, and how effectively your site knowledge is delivering.
Can I set user access rules with SideConvo?
Yes, SideConvo allows you to set user access rules. You can either allow anonymous access or insist on user sign-in using SSO from Google, Microsoft, Apple, and more. This provides flexibility in deciding who can interact with SideConvo.