Cheers.Tech
Overview
Cheers is positioned as a frontline brand control center. It is designed to help businesses monitor and manage their reputation through a system that directly attributes customer feedback, online reviews, and social mentions to specific frontline employees.
Cheers helps answer three key questions about a company's brand: What is the brand's reputation? Who is driving it? And how can it be improved? A unique feature of this tool is how it links customer feedback directly to individual employees, thus facilitating a clear understanding of who is driving success and where attention needs to be focused.
The tool employs NFC smart badges or unique links used by frontline employees to request customer feedback. This system allows for immediate, frictionless interaction, without the need for the customer to download any applications.
When a customer interacts with these prompts, they are directed to a branded page where they have several one-tap options, like leaving an online review across various platforms, joining a loyalty program, or referring a friend among other things.
With Cheers, managers can move beyond the ambiguity of anonymous aggregated data to gain insights at the individual level, helping them identify top performers and target areas for improvement more precisely.
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2,68312Released 2y agoFree + from $38/mo

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