Enhanced vacation rental ops & guest satisfaction.

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June 1, 2023

Jurny

Short term rentals

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Enhanced vacation rental ops & guest satisfaction.

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

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AirBnb App Hospitality Management PropertyFree + from $49/mo

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Katie Gerber

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Jurny is a Property Management System (PMS) designed to automate and elevate the guest experience in the short-term rental industry, powered by AI and automation.

With Jurny, users can manage multiple properties through an all-in-one owner's dashboard. Jurny's key features include an advanced AI virtual assistant, Nia, designed to automate guest communication, review management, and content creation.

In addition, Jurny offers a mobile guest app that allows guests to have full control over their stay and access features such as smart locks and thermostats.

Jurny also offers an IoT Hub that allows users to integrate with third-party providers. Jurny's pricing plans are customizable. The basic plan is free and includes access to Jurny's PMS, Airbnb Connect, guest mobile app, and Nia AI.

The plus plan, starting at $29 per month, includes additional features such as channel management and a website booking engine. The pro plan, starting at $69 per month, includes even more advanced features like a review tracker, dynamic pricing, and cleaning management.

Finally, Jurny offers an enterprise plan, which is customizable for users with more than 10 units. Jurny aims to simplify the process of short-term rental management by providing an all-in-one solution, eliminating the need for users to spend thousands of hours researching and integrating with different providers.

Overall, Jurny is a convenient and user-friendly system that can help streamline the management of short-term rentals through the use of advanced AI and automation technology.

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Initial release

June 1, 2023

Katie Gerber

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Initial release of Jurny.

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Freemium

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$49/month

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Monthly

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Short term rentals Jurny

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Pros and Cons

Pros

All-in-one owner's dashboard

Automated guest communication

Automated review management

Automated content creation

Mobile guest app

Full guest control feature

Smart locks integration

Thermosates control

IoT Hub for third-party integration

Customizable pricing plans

Free basic plan available

Channel management feature

Website booking engine

Review tracker available

Dynamic pricing feature

Cleaning management feature

Enterprise plan for 10+ units

Simplified process

User-friendly interface

Multi-property management

Connects directly with Airbnb

Airbnb and Vrbo integration

Access control system

Reduced management hours

Real-time guest responses

Guest screening by Autohost

Guest mobile app

Dynamic pricing by Wheelhouse

Cleaning management by Breezeway

Revenue management feature

Automated accounting management

Review management system

Listing optimization

24/7 guest support

Guest mobile app

View 30 more pros

Cons

No POS integrations

Limited payment methods

Pricing potentially higher

Advanced features cost extra

Only for short-term rentals

Minimum 10 units for enterprise

Necessary third-party provider integration

View 2 more cons

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Q&A

What is Jurny?

Jurny is a Property Management System specially designed for automating and improving the guest experience in the short-term rental industry. It allows multi-property management via an all-in-one owner's dashboard. With key features such as AI virtual assistant, review management, IoT hub, and a mobile guest app, Jurny offers a comprehensive, user-friendly, and AI-powered solution for managing short-term rentals. Jurny also provides a variety of customizable pricing plans, according to the needs of the user.

What is AI Nia in Jurny?

Nia is an AI virtual assistant powered by Jurny. Designed to refine guest communication, review management, and content creation processes, Nia leverages machine learning and advanced algorithms to automate repetitive tasks and offer personalized, timely responses to guest queries.

How can Nia AI help in managing reviews?

Nia AI in Jurny is proficient in managing reviews through its ability to process, analyze, and respond to them efficiently. It can leverage AI algorithms to decipher the sentiment behind guest reviews, understand specific areas of concern or commendation, and formulate appropriate responses. This comprehensive review management not only elevates guest communication but also helps maintain the online reputation of the property.

What is the IoT Hub in Jurny?

The IoT Hub in Jurny allows users to integrate their platform with third-party providers. This feature broadens the functionality of Jurny, offering seamless interaction between the platform and various Internet of Things devices such as smart locks and thermostats. It simplifies processes and creates a more streamlined, interconnected, and automated property management system.

How does the mobile guest app work in Jurny?

Jurny's mobile guest app empowers guests by offering them full control over their stay. The app provides key features like accessing smart locks and thermostat controls, allowing guests to customize aspects of their stay via an easy-to-use interface. This contributes to an enhanced guest experience, giving them the flexibility and independence they desire during their stay.

How can Jurny help manage Airbnb rentals?

Jurny assists in managing Airbnb rentals via a cutting-edge owner's dashboard that centralizes all property management tasks. It offers features like Airbnb Connect, Nia AI for automating guest communication, IoT Hub for device integration, and a mobile guest app. With its robust automated systems, Jurny eliminates the need for manual monitoring, making the process of managing Airbnb rentals more manageable and efficient.

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What features are included in Jurny's free basic plan?

Jurny's free basic plan comes with access to the Property Management System, Airbnb Connect, Nia AI, and the guest mobile app. This gives users basic tools to better manage their properties and enhance the guest experience without any additional cost.

Which additional features are included in the plus plan of Jurny?

Jurny's Plus Plan, priced at $29 per month, offers all features included in the basic plan, plus additional benefits such as channel management, a website booking engine, and access to the IoT Hub. This plan thus provides more comprehensive tools to magnify online presence, boost bookings, and further streamline property management tasks.

What are the benefits of choosing the pro plan with Jurny?

The Pro Plan provided by Jurny, which starts at $69 per month, offers all the components of the Plus Plan with added functionalities like a review tracker, dynamic pricing, and cleaning management. These advanced features take the property management experience to a whole new level by assisting in optimizing prices, enhancing online reputation, and managing cleaning services efficiently.

What is the enterprise plan for Jurny and who is it for?

Jurny's Enterprise Plan is customized for users with over 10 units. The plan includes everything found in the Pro Plan and offers additional features according to the user's specific needs. The pricing for this plan is customized and it's specifically designed for large-scale operations that require a more comprehensive and personalized toolkit in managing multiple properties.

What does it mean by 'Hospitality Powered by AI & Automation' in Jurny?

'Hospitality Powered by AI & Automation' in Jurny refers to the integration of AI and automation technologies into Jurny's property management system. By deploying AI algorithms and automated systems, Jurny enhances the property management experience for hosts and owners and elevates the stay experience for guests. Fundamental tasks such as guest communication, review management, content creation, and device control can be efficiently performed by AI, requiring minimal human intervention.

How is Jurny a one-stop solution for short term rental operations?

Jurny is a one-stop solution for short term rental operations as it provides all necessary tools under one roof. From property management, guest communication automation, IoT integration, and mobile guest applications to review management and price optimization, Jurny has consolidated all crucial tasks pertinent to property management into one comprehensive platform. The automation of these tasks not only reduces manual input and hours spent but also streamlines the whole process, providing a seamless property management experience.

How does Jurny help in automating the guest experience?

Jurny automates the guest experience by providing a mobile application where guests can control features of their stay, like smart locks and thermostats. It also uses its advanced AI virtual assistant, Nia, to automate guest communication, instantly responding to queries and issues. This not only enhances the guest's stay tailored to their preference but also ensures that their queries and concerns are addressed promptly with minimum delays.

How can Jurny help me in managing my property?

Jurny's comprehensive Property Management System can aid in managing your property by providing features like Airbnb Connect for direct integration with Airbnb, a guest mobile app for better guest interaction, Nia AI for automating guest communication, and review management. In addition, it offers an IoT Hub for integrating third-party services like smart locks and thermostats, and advanced features like channel management, dynamic pricing, and cleaning management with higher-tier plans.

What is the Jurny OS?

Jurny OS refers to the technology powering the platform's operating system. It forms the backbone of Jurny's complete suite of offerings, providing the infrastructure necessary for running the integrated owner's dashboard, channel management, the AI virtual assistant, the IoT Hub, and other features. It ensures that all these components function harmoniously, helping in simplifying the management of short-term rentals.

How does Jurny simplify the process of short-term rental management?

Jurny simplifies the process of short-term rental management by offering an all-in-one platform to handle all aspects of property management. From automating guest communication and allowing integration with various IoT devices through an advanced AI virtual assistant and IoT Hub to a mobile guest app for a better guest experience, Jurny consolidates all these features under one umbrella. As a result, property owners save thousands of hours which they would usually spend researching and integrating with different providers.

What are the customer reviews for Jurny?

The customer reviews for Jurny have been largely positive. Users have cited the ease with which they were able to manage their vacation rentals through the platform. They appreciated the automation of tasks and smooth integration with other platforms like Airbnb and Vrbo. They highlighted the inclusion of smart locks and thermostats with their package. In addition, the AI virtual assistant, Nia, and the easy-to-use interface were also applauded by several users. However, some users mentioned that the prices were slightly high compared to other platforms.

What are the different pricing plans for Jurny?

Jurny offers four primary pricing plans. The Basic Plan is free and includes access to the PMS, Airbnb Connect, Guest Mobile App, and Nia AI. The Plus Plan, starting at $29 per month, adds features like Channel Management and a Website Booking Engine. The Pro Plan, priced from $69 per month, introduces advanced features such as a Review Tracker, Dynamic Pricing, and Cleaning Management. Finally, the Enterprise Plan is customizable, offering the most comprehensive features tailored to specific needs of users operating more than 10 units.

How can Jurny's AI Nia be beneficial in content creation?

Nia AI in Jurny can be beneficial in content creation through its ML driven context understanding. By analyzing user and guest interactions, Nia can generate customized responses, promotional offers, and personalized communication scripts based on individual guest profiles and past interactions. Thus, Nia AI significantly alleviates the burden of content creation, ensures a personalized approach to every guest, and contributes to an enhanced guest experience.

What kind of support does Jurny offer for its users?

Jurny offers robust support for its users. For example, there is a hands-on support team noted as being top-notch by users. Moreover, some of their pricing plans, like the Pro+, include 24/7 guest support, ensuring that help is available round the clock to address any issues or resolve any problems. Thus, Jurny is committed to providing a high level of support to its customers, ensuring that their property management tasks run smoothly.

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