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Lucidya icon
Lucidya
Arabic-focused AI social media analytics for crisis management
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February 3, 2024
Lucidya icon

Lucidya

Social media
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5.0(1)
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Arabic-focused AI social media analytics for crisis management
Overview
Overview Releases Pricing Reviews Prompts Alternatives Recommendations
Lucidya website
11 lucidya.com
By unverified author Claim this AI

Lucidya is a social media analytics tool specifically focused on Arabic language markets, but with capabilities for English data as well. It combines artificial intelligence (AI) and big data solutions to enable comprehensive insights and understanding of multiple aspects of digital marketing and business performance.

Lucidya's features includes customer experience management (CXM), market research, benchmarking, crisis management, and product development. The tool allots functionalities such as Lucidya Engagement, Lucidya Social Listening, Lucidya Omnichannel, Lucidya Survey, and Lucidya CDP.

Lucidya Engagement is designed for optimizing customer service interactions, while Lucidya Social Listening allows businesses to tune into conversations, opinions, and sentiments across social media platforms, news sites and blogs.

The Omnichannel and CDP components of the tool offer opportunities for multi-channel customer engagement and personalized customer experience. Moreover, the Lucidya platform is versatile and suited for use in multiple sectors, such as telecommunications, financial services, healthcare, automotive, and government consulting among others.

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Lucidya was manually vetted by our editorial team and was first featured on February 3rd 2024.
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