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AI Review Reply Assistant
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AI assistant for faster, personalized review replies
Most popular alternative: Reply With AI (22 saves)
By unverified author Claim this AI
MARA Solutions is an AI Review Reply Assistant that enables businesses to respond to customer reviews with individualized, human-like responses three times faster.
The AI assistant speaks every language and is designed to work for all types of reviews, allowing businesses to copy and paste responses directly into review platforms or online reputation management platforms.
The benefits of using MARA include the ability to save time and money, improve overall star rating, increase online reputation, boost response rates, and provide a user-friendly software with consistently high quality.
MARA customers have reported an average of 4 minutes saved per answer, with 13.33 hours and 522.92€ saved monthly.MARA has been praised by customers of all sizes, including Deputy General Manager of Steigenberger Hotel Bremen who commented on how the AI “thinks” and writes on its own in every language, General Management at 12.18.
Hospitality Mgmt who found the AI’s choice of words to be “more human than [they] imagined it to be,” and Rooms Division Manager at Roomers who noted that the AI saved them 5-10 minutes per response.The AI is designed for easy use, allowing users to copy a review into MARA and generate individualized responses in seconds.
MARA eliminates the need to start from a blank page for every response, freeing up time and brain power for the day.
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Releases
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October 18, 2022
Initial release of AI Review Reply Assistant.
Pricing
Pricing model
Paid
Paid options from
$75/month
Billing frequency
Monthly
Prompts & Results
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AI Review Reply Assistant was manually vetted by our editorial team and was first featured on November 20th 2022.
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Pros and Cons
Pros
Responds 3x faster
Speaks every language
Works for all review types
Copy and paste functionality
Improves overall star rating
Boosts response rates
User-friendly software
High quality responses
Saves 4 minutes per response
Saves €522.92 monthly
Easy use design
Eliminates need for templates
Can be seamlessly integrated
Appreciated by various businesses
Generates individualized responses
No credit card required for trial
Suitable for any feedback source
Provides response suggestions instantly
Includes revision feature
Enables reaction to every review
Partners with other platforms
Customizable based on desired tone
Allows saving of responses for later
Easy integration with existing systems
Available in multiple languages
Affordable pricing plans
APIs for custom integration
Supports various feedback sources
Included response fine-tuning feature
Allows response personalization
Suits businesses of all sizes
View 26 more pros
Cons
No free version beyond trial
Not highly customizable
Cannot group similar reviews
No automated posting feature
Cannot filter by rating
Limited integration with platforms
Additional cost per answer
Doesn't offer sentiment analysis
No built-in tracking of replies
Responses may sound robotic
View 5 more cons
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Q&A
What is the MARA AI Review Reply Assistant?
MARA is an AI Review Reply Assistant that assists businesses in responding to customer reviews swiftly and efficiently. Using AI, MARA generates individualized, human-like responses, allowing businesses to paste these responses directly onto review platforms or online reputation management platforms. User can answer in every language to all types of reviews. The solution is designed to improve overall star ratings, increase the business's online reputation, and boost response rates, all with consistently high quality. It saves time and effort for businesses by cutting down the time of generating responses and improves productivity by doing so three times faster.
What platforms is MARA compatible with?
MARA is a versatile solution that's compatible with many review platforms. These include Google My Business, Amazon, TripAdvisor, Booking, Yelp, Airbnb Reviews, Google Play Reviews, Apple App Store, TrustedShops, and Trustpilot.
How does MARA assist in responding to customer reviews?
MARA assists in responding to customer reviews by instantly generating unique, human-like responses to reviews, no matter their source, in every language. Users simply copy a review into MARA, and in seconds, they receive an individualized, language-specific response. The response can then be fine-tuned to align with the desired tone and sent directly to the customer.
In what languages can MARA generate responses?
MARA can generate responses in several different languages, ensuring a tailor-made response to a global audience. The site shows the flags of the United States, Germany, Spain, France, Italy, Portugal, China, India, Russia, and Turkey, suggesting MARA could potentially reply in these languages.
How much time can MARA save for businesses?
MARA can save businesses an average of four minutes per response, translating to total savings of around 13.33 hours and 522.92€ monthly.
How does MARA improve a business's overall star rating?
MARA can improve a business's overall star rating by assisting in the timely and meaningful response to every customer review. By expressing that the business values customer feedback and ensures all voices are heard, it can encourage higher ratings from customers.
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