Digitail AI

Overview

Tails AI solutions are AI-powered veterinary virtual assistants developed by Digitail. Built with a range of AI workflows, Tails AI is designed to enhance the operations of veterinary clinics, improve client experiences and care quality.

Specially designed AI is employed for various roles within the veterinary practice, whether it be individual clinics, mobile vets or larger enterprise groups.

The solutions automate routine tasks, effectively supporting in high-value care delivery.The Tails AI tool comprises of three components: Tails Concierge, Tails Medical, and Tails Practice Manager.

Tails Concierge handles high-volume workflows like client intake, appointment booking, triage, follow-ups, prescription refills, and discharge notes, reducing reception desk burden.

It also aids in avoiding missed calls and no-shows. The Tails Practice Manager offers real-time visibility across team performance, inventory, and sales, allowing for effective organization and critical planning decisions.

Tails Medical assistant aids with SOAP note dictation, record verification, record summaries, voice-to-invoice tasks, and wellness insights directly within the medical record.

Built-in features for compliance and reduced charting time add to the solutions appeal.From a technological perspective, Tails AI integrates smoothly into veterinary software for seamless functionality.

Features such as risk prioritisation, automated follow-ups and proactive check-ins offer enhanced patient care. Charting features provide accessible and compliant patient history notes.

The solution also supports streamlined account set-ups, real-time support, business analytics, product and services updates, and commission structures set-ups.