AI chatbot for Facebook comments and Messenger.

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December 19, 2025

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PandaChat - Facebook Auto Reply & Shield

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AI chatbot for Facebook comments and Messenger.

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Overview

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PandaChat provides an AI chatbot specifically for Facebook comments and Messenger. The tool is equipped to instantly respond to customer queries, qualify leads, and automate customer engagement processes allowing businesses to grow without much effort.

Notably, PandaChat has an intelligent screening ability to detect and hide any harmful, irrelevant, or spammy comments from your Facebook ads and posts, thereby safeguarding your brand image.

The tool doesnt require manual AI training. Once activated, it picks up information and learns instantly from comprehensive datasets provided. Additionally, it lets businesses customize the chatbots appearance, tone, and even voice to keep it consistent with the brand's identity.PandaChat not only delivers human-like responses on your brand's posts and ads but also repels spam and perpetuates positive conversions round the clock.

It also offers an extensive range of features such as auto-replying based on the business's knowledge, adding tags to comments, offering instant translations in any language, and managing all Facebook Messenger interactions directly.Systems have been put in place to alert teams when a sensitive or complicated question is posed to the bot, ensuring no sensitive information is publicly disclosed.

PandaChat also analyses customer satisfaction after each interaction and gives real-time insights in the form of easy-to-understand metrics for businesses to make informed decisions.

The tool, thanks to its excellent customization and multi-lingual capabilities, receives positive feedback from its business users.

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Initial release

December 19, 2025

Primož

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Initial release of PandaChat - Facebook Auto Reply & Shield.

Primož

@meetprimo

Hi 👋 I’m Primo(ž). Exploring the edges of technology. Proud dad of two girls. Founder of pandachat.ai and side projects (astrochart.ai, filefa.st, ufind.best).

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Comments(2)

Will Mitchell

🛠️ 1 tool 🙏 6 karma

Dec 19, 2025

@ initial release

Rated it

@PandaChat - Facebook Auto Reply & Shield

looking forward to trying this out!

3 Reply Share Delete Report

Primož

🛠️ 2 tools

Dec 19, 2025

@ initial release

Rated it

@PandaChat - Facebook Auto Reply & Shield

Awesome, looking forward to hearing your feedback! :)

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Pros and Cons

Pros

Facebook comment moderation

Auto reply for messages

Spam and toxic comment shielding

Accurate, contextual replies

Automated customer interaction management

Multilingual support

Centralized Facebook inbox management

Comment tagging feature

Instant translation feature

Customizable chatbot appearance

Real-time analysis and metrics

Data learning capabilities

Sensitive information handling alerts

Customer satisfaction measurement

Brand tone customization options

Automated replies using business knowledge base

Automated or manual tagging

In-app messenger conversation management

Unified view of interactions

Flexible control options

Alerts for new interactions

Special alert for tricky questions

Adapts to visitor's language

Customer emotion tracking

Fully brand-customizable

Automated conversions round the clock

Built-in spam detection

Hybrid control mode

Reply delay for natural feel

Integrated team notifications

Pipeline for leads qualification

Plug-and-play setup

Assured brand protection

Does not delete, only hides comments

Option to restore hidden comments

Handles multiple Facebook pages

Compliant with Facebook policies and privacy laws

Capable of recommending products

Order tracking and deal promotion

User can intervene any time

Free plan available

Automated product info and FAQs

View 37 more pros

Cons

Only for Facebook

Limited tone customizability

No rule-based hiding system

No tech skills required (unappealing to tech-savvy users)

Alerts, not handling, of sensitive queries

No deletion of comments

Escalation to human team needed

Potentially misleading analytics

Requires additional compliance actions

View 4 more cons

Q&A

What is PandaChat?

PandaChat is an AI chatbot designed to engage with customers automatically through Facebook's comment section and Messenger. It can provide instant replies, qualify leads, and aid businesses by autonomously resolving a high volume of customer conversations. The tool protects brands by detecting and hiding toxic or spam comments on Facebook posts and ads. The bot doesn't require direct user training as it learns from comprehensive datasets. It can be customized in both look and language tone and presents various features including auto-replies, tagging, comment hiding, and instant translation.

How does PandaChat interact with Facebook's comment section and Messenger?

PandaChat interacts with Facebook's comment section and Messenger by replying to comments and messages, engaging with customers through automated responses that emulate human interaction. These responses can be immediate or delayed for a natural feeling. The tool is capable of distinguishing spam or toxic comments and can automatically hide them to maintain a positive brand image.

Can PandaChat qualify leads?

Yes, PandaChat is adept at qualifying leads. With its AI capabilities, it can interact with potential customers, assess their intent and level of interest, and classify them accordingly. This automated process suits businesses by speeding up lead qualification, thereby aiding in business growth.

How does PandaChat enhance user experience?

PandaChat enhances user experience by providing instant, accurate, and context-aware responses, keeping the conversation relevant and useful. It also hides toxic or spam comments, thereby ensuring the online environment remains positive and friendly. It also includes an instant translation feature which allows real-time engagement in various languages, enhancing accessibility and understanding for all users.

How is the bot customized in appearance and tone?

The bot's appearance and tone can be customized according to the brand's identity. Users can add their logo, choose the tone of response, and more to maintain brand consistency. The language style can range from professional to playful, allowing businesses to have their unique branding echoed through PandaChat.

What does it mean that the bot offers accurate context-aware replies?

Context-aware replies mean that PandaChat's AI utilizes the data derived from user interactions, their queries, and the discussions surrounding them to understand the context of the conversation and provide accurate responses. This ensures that the replies are meaningful and relevant, enhancing user satisfaction.

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What is PandaChat's method of tagging and comment hiding?

PandaChat's method of tagging involves either manual or automatic categorization of comments to control when the AI auto-replies are active. Comment hiding is a feature that allows the tool to automatically hide any unwanted comments, specifically those that are spammy, negative, or contain links from competitors, based on the rules defined by the user.

How does PandaChat handle instant translation?

PandaChat handles instant translation by using its AI functionality to translate all incoming and outgoing comments in real time. This allows customers to interact with the bot in their preferred language, thereby improving engagement while maintaining the context and accuracy of the conversations.

What does PandaChat's centralized inbox feature provide?

PandaChat's centralized inbox gathers all posts, ads, along with their comments and messages, in a singular, unified view. This streamlines the management of all social interactions, saving time and ensuring no important correspondence is missed.

How does the responsive delay feature work?

The responsive delay feature of PandaChat works by adding a natural feel to the AI responses. Users can add fixed or random delays to the bot's responses, promoting the illusion of human-like conversation and preventing the responses from seeming instant or automated.

Can I switch between full automation and manual control?

Yes, PandaChat allows for flexibility in controlling its functionality. You are free to switch between full automation for maximum efficiency and manual control when a more personalized touch is required.

What languages does PandaChat support in its multilingual feature?

PandaChat supports many languages as part of its multilingual feature. It includes but is not limited to English, French, German, Spanish, Italian, and Portuguese. The AI automatically recognizes the user's language and provides responses in that language, in real time.

How does PandaChat determine and track customer satisfaction?

PandaChat determines and tracks customer satisfaction by monitoring the reactions and feedback after every user interaction. It can provide real-time insights and statistics which give valuable information about the website's performance and areas that could benefit from improvement.

How does PandaChat assist in reputation management?

PandaChat aids in reputation management by protecting your brand on Facebook. It automatically detects and hides toxic, spammy, or distracting comments on your posts and ads. This ensures that your company maintains a clean, professional image online, thereby positively influencing your reputation.

What is PandaChat's method for detecting spam?

PandaChat uses AI algorithms to detect spam. It examines comments on Facebook posts and ads and can be set to automatically hide those that fall under pre-defined categories of spam, negativity, competitor links, etc. This keeps your social media interaction spaces clean and positive.

How does PandaChat manage leads?

For lead management, PandaChat uses AI to qualify leads by interacting with potential customers. It assesses their intent and interest level, categorizing them accordingly. This automated process expedites lead qualification and aids in the effective management of the sales funnel.

What's the process of embedding PandaChat using a code snippet?

Once activated, PandaChat provides a code snippet that you can easily embed on your website, landing pages, or other online properties. This ease of integration allows the bot to start interacting with your customers wherever you choose.

How does PandaChat protect my brand image on Facebook?

PandaChat protects your brand image on Facebook by monitoring your ads and posts for any toxic, spammy, or distracting comments. These are detected and hidden automatically, minimizing negative exposure and maintaining your brand reputation.

How does PandaChat deal with toxic comments?

When dealing with toxic comments, PandaChat utilizes AI to automatically detect them based on predefined rules. These comments are then hidden from posts and ads, ensuring that your Facebook spaces remain professional, inviting, and clean.

What are the automated customer services provided by PandaChat?

PandaChat provides a range of automated customer services. These include instant replies to comments and messages, answering questions based on a comprehensive knowledge base, hiding spam, toxic or distracting comments, facilitating instant translations, and managing all Facebook Messenger conversations within its centralized inbox.

What is PandaChat?

PandaChat is an AI chatbot designed to automate responses to Facebook comments and Messenger. Its features enable businesses to be responsive around the clock, providing instant, human-like responses to customers, managing conversations in full automation or manual mode, and protecting brand reputation by automatically hiding spammy or irrelevant comments.

How does the auto-reply feature of PandaChat work?

The Auto Reply feature in PandaChat allows the AI to automatically reply to comments using the business's knowledge base. When a comment is left, this feature kicks into gear, providing context-aware responses based on the comments or ads. It can initiate and preserve engagements even when the business is offline, making sure that customer questions are addressed immediately.

What is the Shield feature in PandaChat?

The Shield Feature in PandaChat acts as a protective measure for a business's brand reputation on Facebook. It identifies and hides toxic, spammy, or irrelevant comments from posts and ads on Facebook. This ensures that the brand's image remains professional and is not threatened by unwanted noise or negativity.

How does PandaChat automate customer engagement?

PandaChat automates customer engagement by providing automated responses to comments and queries, categorizing comments with automated or manual tags, managing all Facebook Messenger interactions in one place, and providing automatic translation for different languages. It also prompts notifications to business teams when a sensitive or complicated question arises that needs human intervention.

Does PandaChat support multiple languages?

Yes, PandaChat does support multiple languages. It offers automatic translation for all incoming and outgoing comments, allowing seamless communication with customers, regardless of their language. This feature makes it possible for businesses to engage with a global audience, without having to worry about language barriers.

How does PandaChat protect a brand's reputation on Facebook?

PandaChat protects a brand's reputation on Facebook by identifying and hiding toxic, spammy, or irrelevant comments on your Facebook posts and ads. This action safeguards the brand's image in the online community and ensures that the discussions under posts and ads remain relevant and professional.

Can PandaChat be personalized to match my brand's identity?

Yes, PandaChat allows businesses to personalize the chatbot to match their brand's identity. Businesses can customize the appearance, tone, and voice of the chatbot, ensuring that it is consistent with the brand image. This helps to give the chatbot a sense of brand authenticity and familiarity to customers.

What is the multilingual support feature of PandaChat?

The multilingual support feature allows PandaChat to adapt to the languages spoken by your customers. This feature provides real-time translation for all incoming and outgoing comments, ensuring that customers receive responses in their native language. As a result, multinational businesses can offer support that feels native, personal, and seamless to a diverse audience.

How does PandaChat handle spam or irrelevant comments on Facebook?

PandaChat handles spam or irrelevant comments on Facebook by automatically detecting and hiding them from your Facebook posts and ads. This procedure keeps the comment sections clean and distraction-free, thereby enhancing the user experience and boosting the brand's image.

Does PandaChat offer real-time analysis of customer interactions?

Yes, PandaChat offers real-time analysis of customer interactions. It uses AI analytics to show how many chats are coming in, what people are asking, and how the website is performing. This feature provides easy-to-understand insights informed by real-time customer interaction data, enabling businesses to track trends, compare results, and make informed decisions.

Can sensitive information be securely handled by PandaChat?

Yes, sensitive information can be securely handled by PandaChat. Systems are in place that alert teams when a sensitive or complex question is posed to the bot. This ensures that no sensitive information is publicly disclosed. The tool is also built to respect Facebook's Messenger and Page policies and is compliant with legal/regulatory requirements like GDPR and CCPA.

How does PandaChat facilitate quality lead generation?

PandaChat facilitates quality lead generation by optimizing the chatbot's automation abilities to engage with customers instantly and contextually. By automating responses to customers' queries and comments, it assists in keeping them engaged with your brand, thus nurturing these engagements into quality leads.

How can PandaChat assist in customer query resolution?

PandaChat assists in customer query resolution by providing instant, automated responses to customer queries. It makes use of AI capabilities to deliver accurate responses based on post or ad context. When a tricky question comes up, an alert is sent to the human team, and they can step in to answer.

Does PandaChat offer automated replies?

Yes, PandaChat offers automated replies. This feature enables it to respond immediately to customer comments or queries with human-like responses. Whether it's a question about a post, an ad, or the business itself, PandaChat's AI will formulate an appropriate response instantly.

Does PandaChat offer spam detection?

Yes, PandaChat does offer spam detection. It automatically identifies and hides spammy, irrelevant or toxic comments from your Facebook posts and ads. This feature effectively cleans up the brand's comment sections and ensures a positive and professional environment.

What kind of social media tools does PandaChat offer?

PandaChat offers various social media tools such as managing all private Facebook Messenger conversations directly inside the app, automatic translation for all incoming and outgoing comments, detection and hiding of unwanted comments based on defined rules, and categorisation of comments using automatic or manual tags.

Does PandaChat include customer engagement automation?

Yes, PandaChat includes customer engagement automation. The AI chatbot is designed to auto-reply to Facebook comments and Messenger messages, keeping engagement active even when you’re offline. It presents a range of features like instant translation, tagging, and centralised inbox management for efficient automated customer engagement.

Does PandaChat offer round-the-clock customer support?

PandaChat offers round-the-clock customer support. The AI chatbot works 24/7 to provide immediate responses to customer queries, ensuring no one is left waiting. Thus, whether a customer makes an enquiry in the middle of the day or the middle of the night, they always receive a timely response.

How does PandaChat manage interactive metrics and data learning?

PandaChat manages interactive metrics and data learning by using AI analytics to provide a real-time understanding of how many chats are coming in, what people are asking, and how your website is performing. It tracks trends, compares results and makes smarter decisions, all with easy-to-understand insights.

How does PandaChat assist in customer satisfaction analysis?

PandaChat assists in customer satisfaction analysis by tracking customer satisfaction after every interaction it has with them. Real-time insights are then provided on how the business' website performance affects customer satisfaction, and these insights are used to target and improve what matters the most to the visitors.

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