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Capacity
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Outputs:
Helping teams do their best work
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Overview
Socials:
Capacity is a unified CX Automation Platform built to help contact centers reduce costs, increase revenue, and eliminate the chaos of fragmented tech. Instead of juggling 4–5 disconnected AI vendors, Capacity provides one end-to-end platform covering inbound support, agent enablement, and proactive outbound engagement.
At our core is the AI Knowledge Orchestration Layer. This "train once, use everywhere" architecture allows organizations to connect their knowledge and systems one time and automatically apply them across every channel—including voice, chat, email, and SMS.
Key Solution Suites:
AI Agent Suite: Intelligent virtual agents handle repetitive inquiries to maximize deflection and reduce cost-to-serve.
Post-Interaction Suite: Automate manual tasks with Auto-QA that scores 100% of interactions and uses conversational intelligence to pinpoint new automation opportunities.
Outbound Campaigns: Drive revenue growth with AI-powered SMS and voice campaigns that accelerate lead capture and automate bookings.
Deployable in weeks, Capacity continuously optimizes performance through a built-in learning loop, ensuring both your virtual and human agents get smarter with every interaction.
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Releases
Get notified when a new version of Capacity is released
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January 17, 2021
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Initial release of Capacity.
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Ameya Joshi🙏 98 karmaFeb 2, 2025@WaveloomLooks like an interesting project with complete focus on ease of use and no-code environment! 🤩 #NoCode #Project #Software #Development #EaseOfUse
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BotDojo is one of the most powerful AI Agent builders I've found out there. As a non-technical marketer, it took me a minute to get familiar with the designer, but using the preexisting templates is super helpful! I am now running outreach 100% on autopilot. BotDojo personalizes the copy for each contact we reach out to by email and LI. It also takes care of the drip campaign that I run through Lemilist. LOVE IT! I really hope to see more templates coming up soon!
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I’ve added the newest OpenAI models to n8nChat! - gpt-4.1-nano - gpt-4.1-mini - o4-mini - gpt-4.1 - o3 This update is currently live in the Firefox version, however the Chrome version is still pending Google approval for the update.
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I've known WebFill for a while, I use it almost every day, the interface is pretty good, what I like the most is that it solves any MCQ. Congratulations on the launch!
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