15,287
Conversation support
2023-05-24
Chat EQ
7
Conflicts and communication coached by an app.
Overview
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Chat EQ (beta) is a conflict resolution application that helps people build necessary conflict management skills for handling difficult conversations and communicating effectively in their personal and professional lives.
Developed upon research-based feedback, Chat EQ guides users through giving their stories and offering feedback on conversation samples, providing analytics to researchers along the way.
It believes the app is non-sensitive data that can be used to improve society. The app does not ask for personally identifiable information and asks users to avoid providing it to prevent identification.
The privacy policy describes storing and aggregating user stories to improve the app and providing analytics publicly while preserving anonymity. According to the release, the remote work trend has depleted company culture and created a gap in conflict management assistance.
In 2021, employees of US-based companies lost around $359 billion in productivity spent on conflicts, while 60% had no conflict management training. Chat EQ is a scalable solution to offer research-based assistance to improve outcomes in real-time.
The release also cites a rising demand for conflict resolution help in mental health professional shortage areas, while domestic violence cases have increased globally during the pandemic.
The tool is meant to supplement professional services and not be a substitute; the website includes terms of use that require using the app responsibly and not for illegal activities or to cause harm to others.
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Chat EQ was manually vetted by our editorial team and was first featured on June 27th 2023.
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31 alternatives to Chat EQ for Conversation support
Pros and Cons
Pros
Research-based feedback
Provides conversation analysis
Helps build conflict management skills
Promotes effective communication
Addresses both personal and professional settings
User stories help improve app
Anonymity preserved in analytics
Aid for mental health shortage
Supplements professional services
No personally identifiable information required
On-demand conflict resolution assistance
Offering insights into physical and emotional state
Conversation suggestions provided
Aids in understanding user feelings
Helps prevent conflict escalation
Based on Compassionate Communication research
Promotes understanding and empathy
Contributes to improved mental health
Reduces interpersonal conflict
Promotes trust and collaboration
Aids in resolving personal disputes
Helps build more efficient teams
Transforms criticism into connection
Facilitates emotional connection
Assists in personal growth
Aids in anger management
Supports organizational effectiveness
Promotes 'power-with' strategies
Transformation of unhealthy habits
Promotes spiritual values
Preserves autonomy of users
Supports individual potential maximization
Cons
Shares data publicly
Limited privacy guarantees
No PII protection
No multi-language support
Reliance on user honesty
Doesn't replace professional services
Non-personalized conflict resolution
Lack of user content control
Coaching feedback not customizable
No physical or verbal cues
Q&A
What is Chat EQ?
Chat EQ is a conflict resolution application developed to help individuals build necessary conflict management skills for effectively communicating in their personal and professional lives.
What does Chat EQ provide to its users?
Chat EQ provides its users with coaching on their stories, feedback on conversation samples, along with providing research data in form of conversation analytics. It does not directly touch on personal information, thus preserving user anonymity.
How does Chat EQ work?
Chat EQ operates by guiding its users through their narratives, offering them feedback on samples of their conversations, using this to not just improve user experience but also supply anonymised data to researchers. It utilizes artificial intelligence, trained on decades of proven research around conflict resolution. The application acknowledges user narratives, provides in-depth understanding of their physical and emotional state, and provides suggestions to resolve the conflict.
Does Chat EQ collect any personal information from its users?
No, Chat EQ does not seek personally identifiable information from its users. In fact, the users are urged to refrain from providing such information in order to safeguard their privacy.
Can the feedback from Chat EQ be shared publicly?
While the app stores and aggregates user stories to finetune its capabilities, the information, if shared publicly, is done so in a way that anonymity is preserved.
Can Chat EQ be used as a substitute for professional mental health services?
No, Chat EQ is not meant to replace professional mental health services. It is meant to supplement these services and support users in conflict management, conversations, and communication.
What kind of research is Chat EQ developed upon?
Chat EQ is developed upon research-based feedback. Its foundation lies in a research around compassionate communication, which was devised by clinical psychologist and peacemaker Marshall Rosenberg in the 1960s.
Can Chat EQ be used to handle professional and domestic conflicts?
Yes, Chat EQ can be utilized to handle both professional and domestic conflicts. It was designed to help users navigate hard conversations and effectively manage and resolve conflicts, irrespective of their nature or setting.
What kind of help does Chat EQ offer in conflict resolution?
Chat EQ offers assistance in resolving conflicts peacefully. It provides insights into conflicts and disputes, helps improve cooperation, transforms criticism into compassionate connection, and prevents potential misunderstandings and future conflicts.
How does Chat EQ contribute to users' productivity?
Chat EQ contributes to users' productivity by equipping them with effective conflict management and communication skills that are essential in both personal and professional contexts. This in turn, potentially reduces the productivity losses caused by conflicts.
Does Chat EQ provide any form of communication coaching?
Yes, Chat EQ provides communication coaching. It helps users navigate through difficult conversations and effectively communicate in different scenarios, thereby improving their overall conversation and conflict management skills.
How does Chat EQ help in handling difficult conversations?
With its in-depth insights, recommendations and advice based on proven research, Chat EQ provides guidance and coaching which aids users in effectively handling and navigating through difficult conversations, thereby working towards a peaceful resolution.
Can Chat EQ possibly identify its users?
No, Chat EQ is not designed to identify its users. It explicitly states in its privacy policy that it does not ask for personally identifiable information, also advising users avoid providing such data.
What kind of data does Chat EQ store from user stories?
From user stories, Chat EQ stores the narratives and the related coaching given by it. This information gets stored in their database for continuous improvement of the application.
Does usage of Chat EQ need any consent from the user?
Yes, users need to consent to the terms of use which includes agreement to use Chat EQ responsibly, not replicate it for commercial purposes and agree to indemnify and defend the creators of Chat EQ against claims arising from violation of these terms.
Can content from Chat EQ be commercially exploited?
No, any act of reproducing, duplicating, copying, selling, reselling, or exploitation for commercial purposes of any part of the app is strictly prohibited, as stated in the terms of use.
Is there any liability if things go wrong after using Chat EQ?
As per the terms of use of the app, creators of Chat EQ will bear no liability for any damages or losses that may emerge from the use of the app. Users agree to use the app at their own risk.
Does Chat EQ provide analytics to researchers?
Yes, one of the key functionalities of Chat EQ is providing analytics to researchers. It aggregates user stories to provide researchers with the ability to study trends in conflict and difficult conversations.
What restrictions are there on user behavior when using Chat EQ?
User behavior on Chat EQ is governed by strict rules as outlined in its terms of use. Users must agree not to use the app in ways that are illegal, harmful, offensive, abusive, or inappropriate. Misuse of the app or violation of its terms can lead to termination of access.
What kind of actions can lead to termination of access to Chat EQ?
Chat EQ creators reserve the right to terminate access to the app for any reason without notice. This includes, but is not limited to, behavior that could damage, disable, overburden, or impair the app or interfere with any other party's use and enjoyment of the app or attempt to gain unauthorized access to any portions of the app and its related systems.
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