Speechmatics | AI Voice Agents
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Cognitive Calls
Automate all your calls with AI.
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Automate all your calls with AI.
Most popular alternative: ZenCall (554 saves)
Author
Bálint Horváth
🛠️ 1 tool
Cognitive Calls is a voice AI platform designed to automate tasks that involve voice interactions over the phone or web. The platform facilitates automation of both incoming and outgoing calls, tuning itself into an AI phone support agent, or scheduling mass calls.
This tool can be applied across numerous industries, being capable of managing multiple use cases including customer support, sales, lead generation, and telehealth services, among others.For customer service, the AI can intelligently handle inbound calls, answer queries, and route calls to the appropriate department.
In appointment scheduling, it provides automated voice interactions for scheduling, reminders, and confirmations. It also offers round-the-clock technical support, helping troubleshoot common issues and escalate complex queries to human agents.In the real estate sector, it can handle property inquiries, provide details, and schedule viewings.
In the hospitality industry, it manages room reservations and event planning. Insurance companies can use it for claims processing, policy information, and general support.The tool simplifies RSVP collections and automates sales follow-ups with personalised messages, managing timely and effective communication with customers.
It also facilitates recruiting follow-ups and debt collection process.In the health sector, automated telehealth check-ins can be made to ensure patient care.
It can also automate reminder calls, generate alerts for critical situations, and function as voice assistants in applications, providing hands-free interactions.Additionally, it enhances learning apps with voice interactions and training programs with role-playing scenarios.
For eCommerce, it can assist customers during the shopping process, including order tracking and customer support. In the automotive sector, it enables voice-activated controls for better user experience.
Lastly, it can be integrated into robots for better human-like interaction and control.
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Releases
Get notified when a new version of Cognitive Calls is released
Notify me
July 5, 2024
Bálint Horváth
Initial release of Cognitive Calls.
Pricing
Pricing model
No Pricing
Prompts & Results
Add your own prompts and outputs to help others understand how to use this AI.
Cognitive Calls was manually vetted by our editorial team and was first featured on July 5th 2024.
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68,329511v2.5 released 1mo agoFrom $500/mo
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905,411651v1.6 released 1mo agoFree + from $12/mo
Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs
Pros and Cons
Pros
Automates incoming/outgoing calls
Handles multiple use cases
24/7 technical support
Automates sales follow-ups
Recruiting follow-ups
Telehealth check-ins
Embedded in robots
Voice-activated controls
Automates RSVP collections
Automated appointment scheduling
Automates sales follow-ups
Can escalate complex queries
Automates reminder calls
Generates alerts for emergencies
Role-playing for training programs
Assistance in eCommerce
For diverse industries
Handles property inquiries
Manages room reservations
Handles policy information
Handles debt collection process
Enhances learning apps
Automates reminder calls
Critical alerts generation
Can personalize customer interactions
Customizable voice assistants
Automated drive-through systems
Complete end-to-end automation
Out-of-the-box ready
Handles repetitive tasks
Real-time analytics and reports
In-browser call embed
Ensures compliance with privacy regulations
Conducts sentiment analysis
Custom evaluations and LLM
CRM and survey software integration
Improves operational efficiency
Advanced call routing
Import or sync contacts
Interactive support agents
Custom functions and webhooks
Call/contact scoring
Real Business use cases
Automated surveys
Manage scheduled calls
Access to call transcripts and recordings
Automated debt collection
Automated telehealth check-ins
Hardware (IoT) and In-app voice interactions
Call management via phone and web
Interactive, engaging learning experience
View 46 more pros
Cons
Latency of 600ms
In closed beta
Stores all call recordings
Potential data privacy issues
Integration complexity with existing systems
Dependent on quality of phone connection
Unknown handling of multiple languages
View 2 more cons
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AI assistant to manage your phone calls and Social Networks50,439110v0.2.33 released 7mo agoFree + from $0.99/moThis app is really great it helped me with automation and also getting an AI assistant that sounds exactly like a human improved my productivity -
AI assistant for calls, tasks, and appointments17,36988Released 10mo agoFree + from $4.99/moThe description above is outdated. The app has already an Android Version and that's what I am using currently. -
AI phone assistant that handles incoming & outgoing calls for you13,20228Released 6mo agoFrom $3.99/mo -
The only AI phone number that can call and pick up.9,54826Released 13d agoFree + from $9.99/moHi Mike, can you give me an email to reach out to you or chat with our chatbot and ask for support and tell us you left the comment here. We block cash app for our other products because of fraud but will make it work for you! -
Simplifying your crucial phone calls with AI5,83543Released 1y agoFree + from $9.99/moThe AI Phone helped me a lot during my last short trip. I can use it to make international calls easily without getting a sim card. When making reservations at restaurants and asking for information about scenic spots, the functions of live call captioning, highlighting information and prompting terms make me, a non-native speaker, no longer afraid of conversation. Even after hanging up the phone, I can review the information without having to grab a pen to write it down. Imagine that after you make a phone call, all the key information, such as the location of the restaurant and the phone number of the contact, are saved and highlighted in the record. What a worry-free and magical experience it is!
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Q&A
How does Cognitive Calls automate voice interactions over the phone or web?
Cognitive Calls automates voice interactions over the phone or web by using advanced AI technologies. It is designed to manage both incoming and outgoing calls to streamline various tasks. This voice AI platform can serve as an AI phone support agent which can handle customer queries, or it can be set to schedule mass calls.
What types of industries and tasks can Cognitive Calls be applied to?
Cognitive Calls can be applied across numerous industries and tasks. These include customer support, sales, lead generation, telehealth services, real estate inquiries, appointment scheduling, insurance claims processing, RSVP collections, sales follow-ups, recruiting and debt collection follow-ups, improving user experience in eCommerce and automotive sector, enhancing learning apps with voice interaction, and integrating into robots for better human-like interaction.
How does Cognitive Calls handle inbound calls in customer service?
For customer service, Cognitive Calls intelligently handles inbound calls. It can answer common queries and route calls to the appropriate departments. Thus, it ensures smooth and efficient customer support.
What is the role of Cognitive Calls in appointment scheduling?
Cognitive Calls streamlines appointment scheduling with automated voice interactions. It can manage the scheduling of appointments, issue reminders, and confirmations, making the overall process efficient for both businesses and customers.
What tasks can Cognitive Calls perform in the real estate sector?
In the real estate sector, Cognitive Calls can handle property inquiries, provide appropriate details to potential customers, and schedule property viewings. This ensures that buyers and renters receive information promptly and can easily arrange to visit properties of interest.
How does Cognitive Calls facilitate room reservations and event planning in the hospitality industry?
Cognitive Calls manages room reservations and event planning in the hospitality industry by professionally handling room booking inquiries, providing information about various amenities, and assisting in planning events or conferences. This ensures a seamless booking experience for the guests.
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