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Flutch

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Inputs:
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Observability & Quality Control for AI Workflows
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Overview Discussion

Overview

Conversational AI agents are easy to deploy — but hard to manage once they’re live. Teams can see technical metrics, yet still can’t answer business questions: Which conversations led to qualified leads, booked meetings, resolved cases, or revenue? Which agent version improved results? What changed after a rollout?
This product connects conversational agents to systems of record (CRM, support tools, booking, payments) and links conversation sessions to downstream business events. It gives you outcome attribution by agent/workflow/version, plus a practical operating layer for running agents in production: ownership, permissions, version history, rollout state, experiments between versions, automated conversation scoring, and alerts when performance shifts.
Works across common agent stacks (LangGraph, n8n, Flutch built-in templates, and other frameworks) and turns scattered logs + CRM data into clear, decision-ready reporting for both operators and engineering teams.

Key Features

  • Product Analytics: Dau/mau, Retention, Funnels, Conversions
  • Observability (per Agent + Org-level): Latency, Tokens, Error Rate, Failures
  • Agent Configuration Versioning: Multiple Versions, Compare, Promote Best
  • Usage Limits: Per User Group Limits By Messages/tokens/budget
  • Alerts: Notify When Budgets/limits Are Near Threshold
  • Channel Integrations: Whatsapp, Telegram, Slack, Discord, Messenger, Instagram
  • A/b Experiments: Compare Agent Versions On Selected Metrics
  • Pre-release Acceptance Tests: Run Scenario Suites Before Rollout
  • Conversation Audit Log (human-readable): Full Dialog + Step-by-step Processing Trace
  • Copilot: Helps Operate The Platform Without Deep Platform Knowledge
  • Agent Creation + Templates: Built-in Templates For Fast Setup
  • Shareable Chat Ui: Create Agent → Share Link → Others Can Chat
  • Knowledge Management: Articles/files; Reuse Kb Across Agents
  • Sdk For Langgraph: Devs Build The Graph; Sdk Wraps Endpoints + Memory Mgmt
  • Model Gateway: Use Built-in Provider Keys; One Billing Surface For Models
  • User Management & Access Control: Private / Company / Public; Roles/permissions
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FlutchInitial
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Initial release
September 13, 2025
Artem Ignatev
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Initial release of Flutch.
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