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September 13, 2025

Rank #2149

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Flutch

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Overview Discussion

Overview

**Flutch** is a control plane for AI agents that talk to your customers – one place to see how they behave, how they perform, and how much they cost.

Instead of guessing what your agent did in production, you get a clear trace of every step and decision.

---

### The problem with customer-facing AI agents

Most teams ship a support or sales agent and then realize they’re flying blind:

* You can’t see why the agent responded the way it did.
* Every prompt or config change feels risky — will it silently break a critical flow?
* There’s no clear answer to “Is this actually converting better than before?”
* Costs grow with traffic, and you only notice when the bill arrives.

Flutch is built to fix exactly that: control and visibility for customer-facing AI agents in one place.

---

### What you get with Flutch

**Full tracing for every conversation**
Inspect reasoning, tool calls, and external API requests behind any message — like a debugger for your agent.

**Acceptance tests and regression checks**
Define example conversations and success criteria. Run tests before each release so regressions show up in staging, not in front of customers.

**Business and product analytics**
Go beyond latency and token counts. Track task success, conversions, self-serve vs human handoff, cost per scenario, and overall performance across agents.

**A/B tests and safe experimentation**
Compare versions, prompts, tools, and flows with real metrics. Ship changes with evidence, not guesswork.

**Cost control and limits**
See where money goes — per agent, per user, per scenario. Set limits and guardrails so one runaway workflow doesn’t blow up your budget.

**Multi-channel distribution**
Run the same agent on web, Telegram, Discord and Slack (soon). One agent graph, many channels.

**Developer-first integration**
Plug into existing workflows via CLI and SDK. Keep your graphs and code; let Flutch handle observability, analytics, and managed infrastructure. Works with your preferred LLM providers and frameworks.

**Flexible deployment**
Use Flutch as a managed platform or deploy it in your own infrastructure with Helm charts and on-prem options, keeping full control of your data.

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Initial release

September 13, 2025

Artem Ignatev

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Initial release of Flutch.

Artem Ignatev

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Pros and Cons

Pros

Automated business process implementation

Multi-functional application across business

Quick solution delivery

Web interface for training

Inquiry assistance

Integrated analytics and quality control

Prompt amendment feature

Knowledge base establishment

Logic adjustment ability

Robust security measures

On-premise deployment support

Helm charts for self-deployment

Complete data control for user

Real-time request count functionality

Agent activity chart provision

API costs breakdown by agents

Performance monitoring features

Detailed response time analytics

User and dialogue count statistics

Custom metric addition capability

Custom agent development service

Business process analysis service

Existing system integration (CRM, ERP)

Team training services

Comprehensive documentation provided

Task automation facility

Business automation agent creation

Automated analytics feature

Quality control for management

Customer support available

Productive web interface

Intuitive agent configuration

Real-time analytics provided

Transparent cost control

Optimal language model selection

Self-deployment facilitation

Log auditing security feature

Stability monitoring in Grafana/Loki

Basic RBAC system provided

Agent activity analytics

Agent performance monitoring

Agent activity chart by hours

Real-time API cost breakdown

View 38 more pros

Cons

Complexity affects solution time

No mobile application

Heavy reliance on web interface

Limited information on security measures

No evident multi-language support

Limited analytics customization

Presence of platform fee

Unclear pricing structure

View 3 more cons

Q&A

What is Flutch?

Flutch is a platform designed for the development and implementation of AI agents that are specifically tailored for automating business processes.

What kind of tasks can Flutch AI agents perform?

Flutch AI agents can perform a wide range of tasks that are typically done by humans including sales, support, and analytics among others.

How can Flutch be employed in my business?

Flutch can be employed across various functions such as sales, support, and analytics in your business. It's designed to automate tasks, reducing the need for human input and ultimately optimizing your business processes.

How long does it take to get a solution from Flutch?

Depending on the level of complexity, a solution from Flutch can be ready within a few weeks.

What is the role of the web interface in Flutch?

The web interface in Flutch is multi-functional. It helps in training teams, assisting with inquiries, and correcting errors. Additionally, it allows for the amendment of prompts, establishment of knowledge bases, and adjustment of logic. This interface supports management without requiring in-depth developer involvement.

Can Flutch agents be trained to suit my specific needs?

Yes, Flutch agents can be tailored to fit specific needs. It also offers custom agent development services to create AI agents unique to your business processes.

+ Show 14 more

What kind of analytics does Flutch provide?

Flutch provides full and detailed analytics that provide insights about real-time request count, agent activity chart by hours, API costs breakdown by agents, response time, user and dialogue count, and it allows for the addition of custom metrics.

How does Flutch ensure quality control?

Quality control is ensured in Flutch through full analytics and features that assist with inquiries and correcting errors. As part of its quality control strategy, it includes team training to correctly use and manage the AI agents.

What security measures does Flutch implement?

Flutch is designed with robust security measures. It provides log auditing, stability monitoring in Grafana/Loki and implements a basic RBAC system for data security. It also offers guidance for on-premise deployment for complete data control under the user's supervision.

Does Flutch offer on-premise deployment?

Yes, Flutch offers assistance for on-premise deployment in any infrastructure, or provides Helm charts for self-deployment.

What is the function of real-time request count in Flutch?

The real-time request count in Flutch is an analytical feature that provides live updates on the number of requests handled by the AI agents. It helps in monitoring the activity and performance of the AI agents.

What is API costs breakdown by agents feature in Flutch?

API costs breakdown by agents feature in Flutch provides detailed analytics of the spending for each AI agent and which models are used the most. This helps in cost control and budgeting.

What extra services does Flutch offer?

In addition to its platform, Flutch offers services such as custom agent development, business process analysis and AI strategy, integration with existing systems like CRM and ERP, team training, and documentation.

Can Flutch be integrated with CRM and ERP systems?

Yes, Flutch can be seamlessly integrated with existing systems like Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, thereby adding the AI capabilities into your existing workflow.

How does Flutch help with team training and documentation?

Flutch helps with team training and documentation by providing an intuitive web interface. It educates the team on how to handle questions, errors, and changes without the need for developers. It also provides a training webinar as part of the early access program.

What kind of performance monitoring does Flutch offer?

Flutch offers detailed analytics for performance monitoring. It monitors metrics like real-time request count, agent activity chart by hours, API costs breakdown and response time among others.

Does Flutch ensure complete data control for the users?

Yes, Flutch ensures complete data control for users, whether the platform is deployed on-premise in any infrastructure or through Helm charts for self-deployment. It has a robust data control framework involving log auditing and a basic RBAC system.

Can I amend prompts and adjust logic in Flutch?

Yes, Flutch allows the amendment of prompts and the adjustment of logic through its intuitive web interface. This eliminates the need for a developer for every minor change.

What is the custom agent development service by Flutch?

The custom agent development service by Flutch is a premium service where it develops AI agents tailored to your specific business processes. The final price usually depends on the complexity of your processes.

How can I use Flutch's analytics for decision making?

Flutch provides detailed analytics which you can use for decision making. By tracking metrics such as response time, number of users and dialogues, and API cost breakdown, among others, you can gain insights into the performance and cost-effectiveness of AI agents and subsequently make informed decisions about their deployment and development in your company.

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