Overview

Trelent is an AI-powered chat assistant designed specifically for secure company communications. Unlike typical chatbots, Trelent prioritizes security, encrypting all data to ensure that it remains inaccessible to outside parties, including Trelent's own team.

The tool follows a strict philosophy of continually encrypted content, limiting the risks of data exposure. Trelent offers robust security features including field-level encryption, disabling content logging typically used in monitoring abuse, and the option for companies to bring their own encryption keys for added security.

Trelent's goal is to provide companies a safe environment to use AI, specifically designed to alleviate concerns around data privacy in a workspace setting.

The tool provides options for public cloud and single-tenant deployments, and even offers the option for the software to be installed on company hardware for the most security-conscious organizations.

It essentially functions as an 'eyes-off' AI assistant, giving teams a secure and effective tool to boost productivity without compromising on data security.

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Initial release

February 6, 2024

Initial release of Trelent.

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Pros and Cons

Pros

Specialized secure communications

Data encryption at all times

Field-level encryption

Disabling content logging

Bring-your-own encryption keys option

Public cloud deployments

Single-tenant deployments

On-premise installation option

Boosts productivity securely

Data inaccessible to outsiders

Decreases data exposure risk

Workspace privacy enhancement

Custom encryption support

GUI deployments supported

Option to disable logging

Data inaccessible to Trelent team

Negotiates with providers to stop logging

Database fields encrypted

Option for customer-controlled main key

Rogue employee data access prevention

Quick support response time

Data integrations coming soon

Admin dashboard coming soon

White-glove support available

Dedicated account manager for on-premise

View 20 more pros

Cons

Costly single-tenant deployment setup

Limited functionality on public cloud

Slower response time for support

High entry requirement for on-prem

Certain features still under development

Security features could complicate usage

No multilingual support mentioned

No mobile application version mentioned

Absence of real-time data analysis

No indication of scalability

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Q&A

What is Trelent?

Trelent is an AI-powered chat assistant specifically designed for secure company communications. It is programmed to give priority to data security over other aspects, encrypting all information so it remains inaccessible to outsiders, including Trelent's team.

How does Trelent ensure the security of company data?

Trelent protects company data by using extensive security measures such as field-level encryption and disabling content logging, which is typically used for abuse monitoring. It also gives companies the option to bring their own encryption keys for added security. Trelent's persistent encryption policy minimizes the risks of data exposure.

What is the 'eyes-off' feature of Trelent?

The 'eyes-off' aspect of Trelent refers to its design philosophy. It works by ensuring that no one, not even Trelent's team, can access the encrypted data transmitted through this AI chat assistant. This reduces the risk of data exposure, while still allowing effective communication within the company.

What is the meaning of 'field-level encryption' in Trelent?

'Field-level encryption' in Trelent refers to a security feature where the actual database fields that contain your data are encrypted. The aim is to protect the contained data even if the database was compromised, ensuring that not even a rogue Trelent employee would be able to access it.

What does it mean to 'bring your own encryption keys' in Trelent?

'Bring your own encryption keys' in Trelent refers to a security feature that allows companies to use their own main keys to encrypt their data. It operates via what's known as BYOK (Bring Your Own Key) implementation. This gives the company complete control over their encryption keys, thereby reducing the chances of a security breach.

What is a single-tenant deployment offered by Trelent?

A single-tenant deployment offered by Trelent is a feature where your company's data and Trelent's AI chatbot service exist on a dedicated, stand-alone system, rather than a shared server. This deployment model provides added security because system resources are not shared with other organizations.

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Can Trelent be installed on my company's hardware?

Yes, Trelent can be installed on your company's hardware. This feature is especially useful for security-conscious organizations that prefer to keep their data, communications, and AI applications entirely within their own controlled infrastructure.

How does Trelent improve productivity?

Trelent can enhance productivity through its AI chat assistant capabilities. By facilitating secure and efficient communications, Trelent can help streamline internal workflows, making the team more productive while ensuring the data security.

What makes Trelent different from typical chatbots?

Unlike typical chatbots, Trelent gives priority to data security. It features field-level encryption, content logging disabling, and gives companies the ability to use their own encryption keys. Furthermore, the Trelent chat assistant ensures that its encrypted content is inaccessible to outsiders, including Trelent's own team.

Does Trelent log content or messages?

No, Trelent does not log content or messages. It has disabled content logging as part of its commitment to ensuring the utmost privacy and security of company data.

How does Trelent help with data privacy concerns in a workspace setting?

Trelent helps alleviate data privacy concerns in a workspace setting by providing a secure environment for using AI. With features like field-level encryption, no content logging, and the option to use self-provided encryption keys, companies can feel confident that their sensitive data will stay private.

Is my data accessible to Trelent's own team?

No, your data is not accessible to Trelent's own team. Trelent operates under a strict privacy policy, where all data is encrypted and inaccessible to everyone outside your team, including Trelent's team.

What sectors or industries can benefit from using Trelent?

While Trelent could potentially benefit any sector or industry, it is particularly effective for those that handle sensitive information regularly, require secure communications, or where data security is paramount, such as financial services, legal firms, healthcare organizations, and high-tech industries.

Does Trelent offer a public cloud deployment option?

Yes, Trelent offers a public cloud deployment option. This option enables your organization to leverage AI securely without investing in infrastructure, yet still enjoying the same security benefits of Trelent's encryption and data protection features.

Why would my company use an AI chat assistant like Trelent?

An AI chat assistant like Trelent could be useful for a company for several reasons. It provides a secure, encrypted medium for company communications, which can help protect sensitive data from security breaches. Additionally, using an AI chat assistant can also streamline communications and thus enhance productivity within the team.

How does Trelent handle cases of monitoring abuse?

Trelent handles cases of monitoring abuse by disabling content logging. This practice is often enabled under the pretext of 'abuse monitoring'. By disabling content logging, Trelent ensures no third-party personnel, including their own, can access company's data.

How does Trelent protect against data exposure risk?

Trelent protects against data exposure risk with an extensive strategy around encryption. All data is encrypted, whether in transit or at rest. It also uses field-level encryption for protecting specific sensitive database fields. The option for companies to use their own encryption keys also guards against data exposure risks.

What does it mean that Trelent encrypts 'everything, everywhere, all the time'?

When Trelent mentions they encrypt 'everything, everywhere, all the time', it stands for their philosophy for data security. Your data is being constantly encrypted, regardless of its location or status. Whether it is in transit, at rest, or sitting in a database field, the data is always encrypted, making it unreadable to unauthorized parties.

What type of support is available for Trelent users?

Trelent provides support for its users in various ways depending on their selected plan. Public cloud users receive responses within 48 hours. Single-tenant deployment clients receive white-glove support while those opting for on-premise deployment get a dedicated account manager. Each of these provide tailored support according to organizational needs.

Does Trelent offer customized plans for different company sizes?

Yes, Trelent offers customized plans for different company sizes. They offer a public-cloud option, a single-tenant deployment option, and an on-premise plan for security-conscious organizations. Each plan comes with its own set of features, making it adaptable to different company requirements and budgets.

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