Detect and protect sensitive data in Zendesk tickets.

Open

June 6, 2023

Nightfall

Data leak prevention

1,704

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

API

Detect and protect sensitive data in Zendesk tickets.

Overview

Overview Releases Pricing Pros & Cons Prompts Reviews Q&A

Top alternatives

HoundDog

348

Overview Discussion

24 www.nightfall.ai

Overview

Nightfall AI's Zendesk DLP is an AI-native tool designed for data leak prevention. It is designed to reduce the risk of sharing confidential, malicious, or personally identifiable content in Zendesk.

The tool, which is also cloud-native, is touted to be accurate and easy to use. Its central functionality is preventing data exposure in AI apps and data pipelines, and it offers a particular feature called Nightfall's Firewall for AI.

It is tailored to a variety of communication channels including SaaS & email, browsers, and custom apps. Moreover, it can be integrated with a range of applications like Slack, Jira, Confluence, Salesforce, Github, and many more.

Nightfall AI provides solutions for security for AI, insider risks, SaaS security, governance and risk, and external threats. For compliance, it covers areas such as HIPAA, PCI, GDPR/CCPA, ISO 27001, SOC 2, and SOX.

The tool offers a quick API start and features like GenAI Detection. Nightfall DLP is used for automatically detecting and remediating the exposure of sensitive and personally identifiable data in Zendesk.

It offers real-time alerts and automated remediation actions to reduce compliance workload, while providing machine-learning-based detectors to identify potential security and compliance risks with high accuracy.

Releases

NightfallInitial

Get notified when a new version of Nightfall is released

Notify me

Initial release

January 29, 2023

Initial release of Nightfall.

+ Submit new release

By unverified author Claim this AI

🇺🇸United States

Pricing

Pricing model

Freemium

Paid options from

Free tier available

Billing frequency

Monthly

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Data leak prevention Nightfall

Data leak prevention

1,704

No ratings

Overview Releases Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Promote AI Claim AI New release

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Your rating

★ ★ ★ ★ ★

Post

How would you rate Nightfall?

Help other people by letting them know if this AI was useful.

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Cloud-native DLP solution

Designed for businesses using Zendesk

Detects and remediates sensitive data

Reduces risk of data breaches

Reduces compliance violations

Uses machine learning-detection

Real-time alerts and automated remediation

Supports over 100 file types

Option to use pre-built detectors

Custom detection rule creation

Automated workflows for quarantine

Seamless integration with Zendesk

Real-time scanning of conversations and tickets

Inventory of sensitive files

HIPAA reporting and monitoring

Customizable detection rules

Protects HIPAA, PCI sensitive data

Fast implementation

Scanner for API keys, encryption keys

Visibility to minimize security risks

Designed and built for Zendesk

Finds at-risk patient data

Remediate sensitive data with redaction

Scan 150+ file types

Scan all historical data

Remediation with minimal overhead

Scan unstructured data with deep learning

Ensure compliance with HIPAA, PCI

Prevent downstream privilege escalation

Access to customer support files

Handle compliance and audit requirements

Detect suspicious files & messages real-time

Build comprehensive detection rules

Setup automated remediation workflows

Detect and identify PII, PCI, PHI

Detect credentials & secrets

Scan data for potential risks instantly

Proactive, accurate detection of security risks

Real-time and at-rest data protection

Employee coaching for data security

Enable users to become the first line of security defense

Agentless install

Support for 8 secured applications

Extendable data leak protection via Developer Platform

Reduced time triaging security alerts

View 40 more pros

Cons

Limited to Zendesk

No multi-platform support

Lacks flexibility in usage

Not suitable for small businesses

No offline functionality

Doesn't support all file types

Relies on pre-built detectors

Limited customization

No multilingual support

No free version

View 5 more cons

Q&A

What is Nightfall?

Nightfall is a cloud-native data loss prevention (DLP) system, developed to help businesses prevent data breaches and compliance violations by detecting and remediating sensitive information, especially in SaaS applications like Zendesk. It uses machine learning algorithms to classify potential security and compliance risks and provides real-time alerts and automated remediation actions.

What does Nightfall offer for businesses using Zendesk?

For businesses using Zendesk, Nightfall offers several capabilities. It identifies sensitive data, such as personally identifiable information (PII), in Zendesk tickets, reducing the risk of data breaches. It provides real-time alerts and automated remediation actions to respond to potential security threats effectively. Nightfall can effortlessly integrate with Zendesk, ensure uninterrupted workflow while maintaining always-on protection, and offer features like automated workflows for quarantines, deletions, and alerts as well as sensitive data inventory.

How does Nightfall identify sensitive data?

Nightfall uses machine learning-based detectors to identify potential security and compliance risks. These ML-based detectors can accurately classify sensitive data such as personally identifiable information (PII), protected health information (PHI), and credit card information (PCI).

What types of file can Nightfall detect sensitive data in?

Nightfall is designed to detect sensitive data across more than 100 different file types. This includes regular text files as well as image files, ensuring a wide coverage of potential data leak points.

What specific use case custom detection rules can be created in Nightfall?

Nightfall allows users to create custom detection rules for various use cases. These rules can address industry-specific requirements or business-specific needs to improve the detection and prevention of sensitive data exposure.

Does Nightfall operate in real-time?

Yes, Nightfall operates in real-time. It provides real-time alerts and automated remediation actions to respond to potential security risks, minimizing the potential for data breaches and compliance violations.

+ Show 14 more

How does Nightfall integrate with Zendesk?

Nightfall integrates seamlessly with Zendesk. Its implementation is designed to provide always-on protection without disrupting the workflow. This ensures continuous monitoring and protection of sensitive data within the Zendesk system.

What types of data can Nightfall scan in Zendesk conversations and tickets?

Nightfall scans Zendesk conversations and tickets for a variety of sensitive data types including API keys, encryption keys, passwords, and other sensitive data that might pose a security risk.

How does Nightfall help with HIPAA reporting and monitoring?

Nightfall aids with HIPAA reporting and monitoring by automatically classifying all cloud data, detecting at-risk patient data, and providing built-in, high accuracy detectors. Furthermore, it allows businesses to build their detection rules for specific use cases and remediates sensitive data with techniques such as redaction.

Can Nightfall handle detection in multiple file formats including unstructured data?

Yes, Nightfall can handle detection in multiple file formats, including unstructured data. Its machine learning algorithms can efficiently scan and classify sensitive data from a broad set of file types.

How can Nightfall help to reduce time spent on triaging security alerts?

Nightfall uses high-accuracy machine learning detectors and out-of-the-box detection templates to reduce the time spent triaging security alerts. It streamlines the detection process and focuses on the most critical violations, improving efficiency and accuracy.

What out-of-the-box detection templates does Nightfall offer?

Nightfall offers out-of-the-box detection templates that ensure compliance with standards like HIPAA, PCI, CCPA, and more. It can detect and take immediate action on exposed sensitive data, both instantly and at-rest. These templates aim to reduce time spent on triaging security alerts and improve data security hygiene.

How can I establish and manage data protection policies in Nightfall?

Within Nightfall, businesses can easily set up and manage data protection policies to scan over 150 file types. Nightfall also provides businesses the capability to take inventory of sensitive files and data to meet compliance requirements, as well as automatically scan for PII, PHI, PCI, IP, product roadmap details and more.

What compliance standards does Nightfall provide compatibility with?

Nightfall provides compatibility with several compliance standards such as HIPAA, PCI-DSS, ISO 27001, SOC 2, CCPA, and SOX ITGC. This wide compatibility empowers businesses to comply with a range of industry and regional regulatory standards.

Is Nightfall a cloud-native solution?

Yes, Nightfall is a cloud-native solution. It is designed and built to operate solely over the cloud, enabling effortless integration and swift scalability over existing cloud infrastructure.

Can Nightfall detect sensitive data in images?

Yes, Nightfall can indeed detect sensitive data in images apart from many other file formats. This ability increases the breadth of potential data leak vectors that Nightfall can cover.

Does Nightfall offer the feature of automating DLP workflows?

Yes, Nightfall offers the feature of automating DLP workflows. Users can set up automated tasks for quarantine, deletion, alerts, user coaching on data security practices, etc. This automation significantly reduces the manual effort needed to respond to incidents and remediate actions.

Can I integrate Zendesk with Nightfall in a few clicks?

Yes, Nightfall is designed such that users can integrate it with Zendesk in just a few clicks. This seamless integration allows Nightfall to provide always-on protection and maintain consistent workflow.

What industries and sectors can Nightfall cater to for DLP?

Nightfall can cater to a multitude of industries and sectors for data loss prevention needs. Some of the sectors it covers include Digital Health, Fintech, SaaS & Cloud, etc.

What are the key features of Nightfall's real-time security?

Nightfall's key features of real-time security include its ability to instantly detect and take action on exposed sensitive data both in-transit and at-rest, reduction in time spent on triaging security alerts using high-accuracy ML detectors, ability to build comprehensive detection rules for custom use cases, and provisions to enable employees to self-remediate easily with minimal overhead with notifications and coaching. With these, Nightfall offers a 360-degree coverage of data loss prevention concerns.

Ask a question

Submit

Search

Nightfall

Overview

Releases

Pricing

Related topics

Reviews

How would you rate Nightfall?

Prompts & Results

Pros and Cons

Pros

View 40 more pros

Cons

View 5 more cons

Q&A

Search

Overview

Releases

Pricing

Related topics

Reviews

How would you rate Nightfall?

Prompts & Results

Pros and Cons

Pros

View 40 more pros

Cons

View 5 more cons

Q&A

Help

People also viewed

Feedback and Incident Report

AI Options

Create AI Tools

Mini Tool

Vibe code an AI Tool