Overview

Spike is a unified platform designed to streamline team collaboration by providing a range of communication and productivity features in one space. The tool combines chat, emails, meetings, and collaborative documents, offering a unified feed for all team communication.

Key features include the Magic AI, an AI-backed assistant that aids in handling emails, replies, and ideas, and Channels that allow for public team conversations on any topic.

Spike also enables private group conversations and prioritizes important messages via the Priority Inbox. The platform supports file management, task tracking, and calendar features to ensure never missing an important meeting.

Spike also enhances email experience by allowing users to use their domain or obtain one from the suite. Clients can easily switch between text conversations and video or audio calls, and the platform supports collaborative document creation and editing.

The platform is suited for various industries, including professional services, creative agencies, technology, and IT & Support. It aims to enhance team communication and productivity by reducing the need to switch between multiple apps and platforms.

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SpikeInitial

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Initial release

September 10, 2023

Initial release of Spike.

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Freemium

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$4/month

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Monthly

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Team collaboration Spike

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Pros and Cons

Pros

Unified communication platform

Combines chat, emails, meetings

Collaborative document creation

Task tracking feature

File management feature

Calendar feature

Allows domain usage

Switch between text and video calls

Private group conversations

Priority Inbox

Suited for various industries

Advanced file preview

Built-in voice messages

Single workspace cuts costs

Customizable email domains

Collaborative brainstorming space

Seamless switching between communication

Keeps communication on brand

Dedicated spaces for team chat

One invoice for all services

Integrates external email services

Can work with non-Spike users

Supports video meetings from emails

View 18 more pros

Cons

Lacks workflow automation

No multi-language support

Lacks Kanban style task tracking

Cannot customize Priority Inbox

No in-built Gantt chart

Lacks third-party app integrations

No offline mode

Limited file preview formats

No sentiment analysis

No specific security features

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Q&A

What industries are suited for Spike?

Spike is suited for various industries like professional services, creative agencies, technology, and IT & Support.

What is the function of Channels in Spike?

The Channels feature in Spike allows for public team conversations on any topic, enhancing team communication and collaboration.

How does the Priority Inbox feature work in Spike?

The Priority Inbox feature in Spike prioritizes important messages, ensuring that key communications are not overlooked.

Can I use my own domain for emails in Spike?

Yes, Spike enhances the email experience by allowing users to use their own domain or obtain one from the suite.

What is the Magic AI feature in Spike?

The Magic AI in Spike is an AI-backed assistant that aids in handling emails, replies, and creates space for brainstorming ideas.

Does Spike support video and audio calls?

Yes, Spike supports video and audio calls. Clients can easily switch between text conversations and video or audio calls, streamlining the communication process.

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What is the purpose of the unified feed in Spike?

The unified feed in Spike combines chat, emails, meetings, and collaborative documents, providing a single platform for all team communication.

How does Spike enhance the email experience?

Spike enhances the email experience by allowing users to use their domain or one from Spike, and the Magic AI assists in handling emails and replies, streamlining the process.

Can Spike assist with task tracking and file management?

Yes, Spike supports both task tracking and file management, all in one space, which can significantly aid in overall productivity and organization.

Is it possible to switch between text conversations and video calls in Spike?

Yes, Spike allows users to quickly switch between text conversations and video or audio calls, making it a versatile tool for communication.

Does Spike support collaborative document creation and editing?

Yes, Spike supports collaborative document creation and editing, thereby enabling team members to work in unison and increase productivity.

Can I handle emails and replies through Spike's Magic AI?

Yes, the Magic AI feature in Spike assists in handling emails and replies, helping to streamline tasks and enhance productivity.

Does Spike allow for public team conversations?

Yes, Spike's Channels feature allows for public team conversations on any topic, which can be beneficial for broad team discussions.

How does Spike's platform work for IT & support teams?

Spike provides a unified platform with features such as chat, emails, meetings, and document collaboration. This suits IT & Support teams by streamlining communication and reducing the need to juggle multiple platforms.

How does Spike reduce the need to switch between multiple apps and platforms?

Spike reduces the need to switch between multiple apps and platforms by providing a unified space for chat, emails, meetings, and collaborative documents, thus saving time and enhancing productivity.

Can I get a domain from Spike?

Yes, Spike offers the option for users to use their own domain or obtain one from the suite, benefiting brand consistency in their communication.

Can I schedule meetings with Spike?

Yes, with the inclusion of calendar features, Spike ensures users never miss important meetings by allowing them to schedule and track them effectively.

Can Spike enhance team communication and productivity?

Yes, Spike aims to enhance team communication and productivity by providing a range of features in one space, including chat, emails, meetings, document collaboration, file management, task tracking, and more.

How does Spike prioritize important messages?

Spike prioritizes important messages via the Priority Inbox feature, ensuring users focus on critical communications first.

What are the features of Spike that support unified business communication?

Spike features supporting unified business communication include the unified feed, Channels for public team conversations, Priority Inbox, collaborative document creation and editing, task tracking, file management, video/audio calls, and the AI-backed assistant, Magic AI.

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Spike

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