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Customer Success GPT icon
Customer Success GPT
Providing advice on customer success strategies.
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Customer Success GPT icon

Customer Success GPT

Customer success
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6
Providing advice on customer success strategies.
Overview
Overview Releases Pricing Prompts Reviews
Customer Success GPT website
Overview Discussion
GPT welcome message: Hello! How can I assist with your customer success needs today?
Sample prompts:
Strategy for customer with low NPS score
Create email for negative Net Promoter Score response
Write email to set up meeting about cancellation request
How to deliver bad news to customers?
Write apology email for unresolved issue
Response to email requesting escalation with manager
Phone message script for unengaged customer
It's been a tough day, tell me something funny.
Write email to customer stuck in onboarding
Email to leader about onboarding challenges
Plan to save a customer wanting to cancel contract
Strategies for responding to cancellation due to budget
Talk track to convince customer not to cancel subscription
Negotiation strategies for increasing subscription price
Email to set up meeting about upcoming renewal
Welcome email to new point of contact
Explain importance of [your company name]
Strategies to relieve stress as a customer success manager
Script for call with leader upset about cost increase
10 ways to resolve issues with upset customers

Overview

Generated by ChatGPT

Customer Success GPT, provided by ChurnZero, is a type of Generative Pre-trained Transformer (GPT) designed to assist with customer success strategies.

It's an interactive tool based on the ChatGPT technology which helps users in addressing their needs related to customer success aspects. It is helpful in multiple scenarios tied to customer relationship management, including creating emails for negative or low Net Promoter Score (NPS) responses, writing emails to set up meetings regarding cancellation requests, devising responses to complaints or requests for escalation, and much more.

The GPT can perform tasks such as drafting telephone message scripts for unengaged customers, assisting customers stuck in onboarding, and it can provide strategies to placate a client who wants to cancel a contract.

Also, it can suggest negotiation strategies for increasing subscription prices and forming emails for upcoming renewals. Customer Success GPT additionally includes lighter aspects such as providing stress-relief strategies for customer success managers and composing humourous anecdotes to lighten a tough day.

More essentially, it is designed to provide assistance in managing tasks that are part of the daily dealings of Customer Success Management professionals.

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Releases

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Customer Success GPTInitial
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Initial release
October 21, 2023
Initial release of Customer Success GPT.
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Authorchurnzero.com

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Customer successMeetingCustomer relationship managementRelationshipCustomSuccessCustomerGenerative-pre-trained-transformerAccessMs access
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