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BrandBastion

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Filter and analyze social media comments.
Generated by ChatGPT

BrandBastion is an AI-powered social engagement platform that helps businesses manage their comments, analyze sentiment, hide unwanted messages and find messages that need a response.

The platform features a unified inbox to view all comments from posts, ads, and dynamic ads in one place. AI is used to show which comments need a response or should be hidden, while powerful filters can be used to sort comments by sentiment, keywords, campaign, post, platform, etc.

Notifications can also be set up for spikes in comment volume or keyword mentions. Saved replies enable businesses to quickly respond to common questions, and conversations can be assigned to specific team members for better collaboration.

BrandBastion also provides actionable insights from conversations, including sentiment analysis and content resonance. The platform covers Facebook (organic, ads, dynamic ads), Instagram (organic, ads, PAC Ads), YouTube (organic, ads), Twitter (organic, ads, mentions) and TikTok (organic, ads).

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BrandBastion was manually vetted by our editorial team and was first featured on February 3rd 2023.
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6 alternatives to BrandBastion for Social media comments

Pros and Cons

Pros

Unified social inbox
Sentiment analysis
Hides unwanted messages
Filter comments by various parameters
Notification setup for comment spikes
Pre-saved replies for common queries
Task assignment to team members
Actionable insights from conversations
Covers multiple social platforms
Automated hiding of harmful comments
Keyword-based blocking rules
Aid in decision making for organic & paid posts
Recognises intent in messages
Efficient comment management
Ensures brand safety from harmful comments
Delegation for improved efficiency
Instant platform setup
Maintains brand voice consistency
Automatic sentiment assignment
Collects all conversations in one place

Cons

No LinkedIn support
No Pinterest support
No multi-language support mentioned
Limited automation functionalities
No API mentioned
Doesn't include chat channels
Doesn't cover all social platforms
No mention of scalability

Q&A

What is BrandBastion?
How does BrandBastion use AI for social engagement?
What platforms does BrandBastion support?
How does BrandBastion manage social media comments?
How does the sentiment analysis feature of BrandBastion work?
Can BrandBastion hide unwanted messages automatically?
Does BrandBastion offer desktop notifications for spikes in comment volume or keyword mentions?
Can I assign conversations to specific team members using BrandBastion?
Does BrandBastion provide insights from social media conversations?
How can BrandBastion help me respond quickly to common questions?
What analytics does BrandBastion provide about social media comments?
Can I filter comments by sentiment or keywords on BrandBastion?
Are saved replies available in BrandBastion for quick response?
Does BrandBastion offer collaboration features for team members?
Does BrandBastion cover both organic posts and ads?
Can BrandBastion identify comments that need a response?
Can BrandBastion block comments by keywords?
What is the unified inbox feature in BrandBastion?
Do I need a credit card to start a trial on BrandBastion?
How do I set up BrandBastion?

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