Brandwise

Q&A

What is Brandwise?

Brandwise is an AI-powered brand manager tool that helps businesses safeguard their brand reputation on social media. It scans and filters posts and ads on social platforms, hiding hateful, racist, or brand-damaging comments as well as spam. In addition to allowing businesses to fine-tune the filtering process by adding their own keywords for removal, Brandwise can utilize sentiment analysis to identify and block harmful comments. It supports comment moderation in 95 languages and allows users to set up unlimited accounts for team access. The tool also notifies users of flagged comments requiring a response.

Can Brandwise be used on any social media platform?

Brandwise is designed to work on social media, but the specific platforms it supports are not disclosed on their website.

What does Brandwise do with potentially damaging comments?

Brandwise hides potentially damaging comments from public view. These comments, which could be hateful, racist, or spammy, are only visible to the person who posted them.

Does Brandwise notify users of flagged comments?

Yes, Brandwise does notify users of flagged comments that require a response.

Can I modify the filtering process on Brandwise?

Yes, the filtering process on Brandwise can be customized. Users can add their own custom keywords that will be automatically removed when detected.

Can Brandwise recognize comments in different languages?

Yes, Brandwise can recognize and moderate comments in different languages.

How many languages can Brandwise identify?

Brandwise can identify and moderate comments in 95 different languages.

Can multiple users manage the same Brandwise account?

Yes, multiple users can manage the same Brandwise account. The tool allows for unlimited user accounts under the same organization.

How much does a Brandwise subscription cost?

Brandwise offers a range of subscriptions. For individuals and small brands, they offer a $20/month plan that includes up to 3 social media accounts and 5,000 comments processed monthly. Their Pro subscription, recommended for teams engaging with higher volumes, costs $79/month and allows unlimited social media accounts with up to 10,000 comments processed monthly. Prices for large brands, marketing agencies, and growing companies, who can avail of custom capabilities, are to be discussed directly with Brandwise.

Does Brandwise offer a free trial?

Yes, Brandwise offers a 7-day free trial for all its users.

What kind of businesses does Brandwise cater to?

Brandwise caters to a diverse range of businesses, from individuals and small brands to larger organizations, marketing agencies, and growing companies.

Does Brandwise have a mobile app version?

IDK

Are comments removed permanently with Brandwise?

Brandwise hides damaging comments from public view, but these are still visible to the person who posted them. Therefore, they are not permanently removed.

How does Brandwise determine which comments need a response?

Brandwise uses sentiment analysis to determine which comments need a response. More specific details about how this procedure is handled are not disclosed on their website.

Can Brandwise be used by marketing agencies?

Yes, Brandwise can be used by marketing agencies. They even offer a custom plan for large brands, marketing agencies, and growing companies.

How does the sentiment analysis feature on Brandwise work?

The sentiment analysis feature on Brandwise works by scanning and identifying potentially harmful comments. These may include hateful, racist comments or spam. However, detailed specifics regarding how sentiment analysis is conducted by the tool, such as algorithmic details, are not provided on their website.

Can I reply to comments through Brandwise's dashboard?

Yes, users can respond to comments directly from the Brandwise dashboard. This feature is included in all their subscription plans.

Can Brandwise filter comments on paid ads?

Yes, Brandwise can filter comments on both paid and organic social media adverts.

How many social media accounts can be linked to a Brandwise account?

Regardless of the subscription plan, there is no definitive answer on the maximum number of social media accounts that can be linked to Brandwise. In the case of their Pro and enterprise plans, they support unlimited social media accounts.

Does Brandwise offer custom capabilities for large brands and companies?

Yes, Brandwise offers custom capabilities to large brands and companies. Details on these capabilities are, however, not publicly disclosed and need to be discussed directly with Brandwise.

Would you recommend Brandwise?

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