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CallFluent

Create AI voice agents for automated calls in seconds.

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Skymel ADK (Agent Development Kit)

May 8, 2024

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CallFluent

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3,890

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Create AI voice agents for automated calls in seconds.

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Overview Discussion 2

Author

Adrian Isfan

🛠️ 2 tools 🙏 14 karma

Message

CallFluent AI provides AI-powered voice call solutions to businesses. Its technology emphasizes on transforming phone calls into business opportunities.

The tool employs artificial intelligence to automate both inbound and outbound calls, creating a virtual agent that closely mimics human conversation.

CallFluent AI claims that a substantial percentage of customers won't realise they're interacting with an automated agent due to the human-like quality of interaction.

Aside from English, the AI tool can operate in a variety of languages, making it versatile for global businesses. The AI agent can be tailored to represent the appropriate tone and language that a business desires, fulfilling roles in sales, support or lead engagement.

You can customize your AI agent via a no-code agent builder that consists of three steps: creating and configuring your agent, outlining its behavior, and embedding the agent to receive calls and prospects.

The tool also offers features like recording calls for review, following a specific conversation script, and providing the AI with information that could be used during phone calls.

While CallFluent AI is primarily used for managing phone calls effectively, it also aspires to convert every phone call into a revenue-generating opportunity.

Note that it provides early founders discounts and a secure payment process.

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Initial release

May 8, 2024

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Initial release of CallFluent.

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$37/month

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Monthly

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Users can request a refund within 30 days of subscribing, with used credits deducted from their balance. Refunds are limited to one per product, and subsequent cases are reviewed individually. Renewed billing periods are non-refundable.

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3.5

Average from 8 ratings.

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Comments(2)

Sherm Stevens

🙏 2 karma

Dec 4, 2024

Rated it

Callfluent is NOT ready for commercial use. I signed up, followed their tutorials to a tee, and could not get voice bot to work. The bot would hallucinate about dates, and would actually argue with me about days dates. I tried to connect with their support, and kept getting the same replies -- to not use the web based calling feature. I was actually calling by phone to test the bot. Support is TONE DEAF. I sent call recordings, transcriptions, and detailed list of issues by email. They kept repeating the same answers... almost as if they use their own garbage AI for tech support. I requested a ZOOM call with their "onboarding specialist" and was given access to a calendar, with the soonest appointment 8 days away. I requested a sooner appointment and the specialist started offering me times IN THE PAST. Again, I think they use their own AI for support or scheduling. I would stay away from this product. Not very good at all. Avoid at all costs if you wish to have a successful AI chat and voice bot.

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Jerry Kelly

🙏 1 karma

Aug 21, 2024

Rated it

You and your team have created a great system, but you must answer your support tickets. I have been on for over 3 weeks, and your support is non-existent. How do you get support from Callfluent.ai? I am getting automated follow-ups on support requests "since we have not heard back from you", but your team has not responded to the original support tickets. Very frustrating

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Pros and Cons

Pros

Transforms calls into opportunities

Automates inbound and outbound calls

Virtual agent mimics human conversation

Successful deception of real conversation

Versatile multilingual support

Can tailor tone and language

Fulfills various business roles

Convenience of agent customization

Embedding ability for agent

Call recording feature

Follows conversation script

Can leverage information during calls

Aims for revenue per call

Offers early founders discounts

Secure payment process

Creates genuine customer connections

Three easy steps for set-up

Supports numerous languages

Variety of voice options

Allows call recording toggle

Can follow sales script

Integration of embedded chat widget

Caters to diverse agent roles

Range of tonal selections

Discounts for early founders

Specific agent instruction provision

100% secure payment

View 22 more pros

Cons

Lack of advanced customization

Can't override conversation script

Fixed pre-defined roles

Requires phone number attachment

Limited tone selection

May generate uncanny interactions

No explicit data privacy details

Undefined voice quality variation

One language per agent

Recording feature can't be toggled

View 5 more cons

Q&A

What is CallFluent AI?

CallFluent AI is an AI-powered voice call solution designed to help businesses automate both their inbound and outbound calls. This technology can transform every phone call into a business opportunity by creating virtual agents that emulate human conversation. The AI can operate in multiple languages and can be customized to reflect the business's chosen tone and language. Users can easily create and configure their AI agent using a no-code agent builder.

How does CallFluent AI transform phone calls into business opportunities?

CallFluent AI transforms phone calls into business opportunities by employing AI to automate both inbound and outbound calls. The AI emulates human-like conversation quality, so much so that a significant percentage of customers won't even realize that they're interacting with a virtual agent. Moreover, CallFluent AI uses every phone interaction as a chance to represent the business and engage potential consumers in a personalized, effective manner.

Does CallFluent AI only automate inbound calls?

No, CallFluent AI automates both inbound and outbound calls. It uses AI to handle all phone interactions, leading to higher efficiency and the transformation of calls into potential business opportunities.

Can the AI agent interact in languages other than English?

Absolutely, CallFluent AI has multilingual support. Aside from English, the AI tool can operate in multiple languages, making it a versatile solution for businesses operating on a global scale.

How can I customize my AI agent with CallFluent?

You can easily customize your AI agent with CallFluent by using its no-code agent builder. This builder lets you create and configure your agent, outline its behavior, and then embed it in your system to start receiving calls. You can even decide the tone and language your AI agent will use to best reflect your business's image.

What's the process of creating and configuring an agent in CallFluent AI?

The process of creating and configuring a CallFluent AI agent involves three steps. First, you create and configure your agent, selecting aspects like the agent's name and the language it will understand. Second, you customize the agent's behavior and give it instructions that can be used during phone calls. Lastly, you embed the agent to start handling calls and engage with prospects.

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Does CallFluent AI allow call recording for later review?

Yes, CallFluent AI does have a call recording feature. Users can toggle on call recordings for later review and analysis. This helps businesses keep track of the call data, study it for insights and ensure the quality and effectiveness of the AI engagement.

What's the purpose of providing a specific conversation script to CallFluent AI?

Providing a specific conversation script to CallFluent AI allows businesses to control the course of the conversations their agents have with customers. The script can guide the AI in engaging the customer and pitching the business's services or products. It can help in converting callers into business leads and improving customer service and experience.

Can CallFluent AI help in sales enhancement and lead engagement?

Absolutely, CallFluent AI can act in sales enhancement and lead engagement roles. The AI agent can be tailored to pitch products or services, engage potential leads, and transform every call into a revenue opportunity. It leverages AI to provide efficient, professional and consistent customer engagement that enhances the sales process.

How does CallFluent AI mimic human conversation during calls?

CallFluent AI mimics human conversation during calls by utilizing cutting-edge AI technology. This ensures that the AI agent's interactions are as close to real human conversation as possible. As a result, the vast majority of customers won't even realize they're talking to a virtual agent.

Are there any discounts available for new users or founders?

Yes, there are discounts available for new users or founders with CallFluent AI. Those who join the CallFluent AI Founders Club can gain access to their revolutionary AI technology and enjoy a significant discount on their premium package.

How secure is the payment process with CallFluent AI?

The payment process with CallFluent AI is secure. They assure users that their payment transactions will remain safe, enhancing user trust and confidence in utilizing their services.

Can CallFluent AI function in a support role as well as sales?

Indeed, CallFluent AI can be used in support roles as well as sales. The AI tool can be tailored to suit varied roles including sales, support or lead engagement depending on a business's requirements.

How does CallFluent aim to convert every call into a revenue opportunity?

CallFluent aims to convert every call into a revenue opportunity by automating all phone interactions with the aid of AI. It ensures that every call, whether inbound or outbound, is transformed into a business opportunity, resulting in increased sales and lead engagement for the business.

Does CallFluent AI provide multi-language support for global businesses?

CallFluent AI does indeed provide multi-language support for global businesses. The AI can operate in many languages, thereby supporting businesses that operate in various regions across the globe.

What is the three-step process of creating a CallFluent AI agent?

The three-step process of creating a CallFluent AI agent starts with creating & configuring the agent, determining their behavior and embedding the agent to receive calls and engage with prospects. This straightforward process allows users to have an AI-powered voice agent up and running in a short amount of time.

What roles can the CallFluent AI agent fulfill for my business?

A CallFluent AI agent can fulfill various roles for a business. It can engage in sales-enhancement, act as a support agent, or focus on lead engagement. The system's adaptability means it can provide multilingual support and replicate chosen tones and languages to suit the requirements of the business adequately.

How does the AI-powered voice call solution work?

The AI-powered voice call solution works by employing AI technology to automate both outbound and inbound calls, turning them into potential business opportunities. Through its human-like interaction and multilingual capabilities, it can mimic human-like conversation effectively, enhancing customer experience and transforming every call into a revenue-generating opportunity.

Can I direct CallFluent AI to follow a specific conversation script?

Yes, CallFluent AI can be directed to follow a specific conversation script during phone calls. This can guide the AI in engaging customers, appropriately pitching the business's offerings, and ensuring consistency across all customer interactions.

How can CallFluent AI benefit early start-ups?

CallFluent AI can be highly beneficial for early startups as it automates the call process, thus saving valuable time and resources. It does this while transforming every phone interaction into a potential business opportunity. Moreover, early founders can take advantage of special discounts on the premium packages offered by CallFluent AI.

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