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May 8, 2024
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CallFluent

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Inputs:
TabularAudio
Outputs:
AudioTabular
Create AI voice agents for automated calls in seconds.

CallFluent AI provides AI-powered voice call solutions to businesses. Its technology emphasizes on transforming phone calls into business opportunities.

The tool employs artificial intelligence to automate both inbound and outbound calls, creating a virtual agent that closely mimics human conversation.

CallFluent AI claims that a substantial percentage of customers won't realise they're interacting with an automated agent due to the human-like quality of interaction.

Aside from English, the AI tool can operate in a variety of languages, making it versatile for global businesses. The AI agent can be tailored to represent the appropriate tone and language that a business desires, fulfilling roles in sales, support or lead engagement.

You can customize your AI agent via a no-code agent builder that consists of three steps: creating and configuring your agent, outlining its behavior, and embedding the agent to receive calls and prospects.

The tool also offers features like recording calls for review, following a specific conversation script, and providing the AI with information that could be used during phone calls.

While CallFluent AI is primarily used for managing phone calls effectively, it also aspires to convert every phone call into a revenue-generating opportunity.

Note that it provides early founders discounts and a secure payment process.

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Reviews

3.5
Average from 8 ratings.
5
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Comments(2)
Rated it
Callfluent is NOT ready for commercial use. I signed up, followed their tutorials to a tee, and could not get voice bot to work. The bot would hallucinate about dates, and would actually argue with me about days dates. I tried to connect with their support, and kept getting the same replies -- to not use the web based calling feature. I was actually calling by phone to test the bot. Support is TONE DEAF. I sent call recordings, transcriptions, and detailed list of issues by email. They kept repeating the same answers... almost as if they use their own garbage AI for tech support. I requested a ZOOM call with their "onboarding specialist" and was given access to a calendar, with the soonest appointment 8 days away. I requested a sooner appointment and the specialist started offering me times IN THE PAST. Again, I think they use their own AI for support or scheduling. I would stay away from this product. Not very good at all. Avoid at all costs if you wish to have a successful AI chat and voice bot.
Rated it
You and your team have created a great system, but you must answer your support tickets. I have been on for over 3 weeks, and your support is non-existent. How do you get support from Callfluent.ai? I am getting automated follow-ups on support requests "since we have not heard back from you", but your team has not responded to the original support tickets. Very frustrating

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CallFluent was manually vetted by our editorial team and was first featured on May 7th 2024.

Pros and Cons

Pros

Transforms calls into opportunities
Automates inbound and outbound calls
Virtual agent mimics human conversation
Successful deception of real conversation
Versatile multilingual support
Can tailor tone and language
Fulfills various business roles
Convenience of agent customization
Embedding ability for agent
Call recording feature
Follows conversation script
Can leverage information during calls
Aims for revenue per call
Offers early founders discounts
Secure payment process
Creates genuine customer connections
Three easy steps for set-up
Supports numerous languages
Variety of voice options
Allows call recording toggle
Can follow sales script
Integration of embedded chat widget
Caters to diverse agent roles
Range of tonal selections
Discounts for early founders
Specific agent instruction provision
100% secure payment

View 22 more pros

Cons

Lack of advanced customization
Can't override conversation script
Fixed pre-defined roles
Requires phone number attachment
Limited tone selection
May generate uncanny interactions
No explicit data privacy details
Undefined voice quality variation
One language per agent
Recording feature can't be toggled

View 5 more cons

7 alternatives to CallFluent for Voice agents

View 12 more alternatives

Q&A

What is CallFluent AI?
How does CallFluent AI transform phone calls into business opportunities?
Does CallFluent AI only automate inbound calls?
Can the AI agent interact in languages other than English?
How can I customize my AI agent with CallFluent?
What's the process of creating and configuring an agent in CallFluent AI?
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