Generate AI summaries from your chats.

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April 3, 2023

Chat Summary for LiveChat

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Overview

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Chat Summary Summary Generation Natural Language Processing OpenAI Technology Automation Chat TranscriptFree + from $20/mo

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Chat Summary is an application that uses OpenAI's advanced natural language processing technology to generate concise summaries from your chat transcripts.

It features automatic summary generation upon archiving a chat or based on chosen tags in your settings, facilitating easier review of key points from chats without having to read through entire transcripts.

Manual summary generation is also supported from the details section. In addition, Chat Summary offers a reports section where users can view historical summaries with details such as chat ID, thread ID, chat transcript, and tokens used.

Note that generating summaries requires tokens, which are provided initially and can be topped up as needed. The app is designed to improve efficiency by automating summaries, ensure accuracy with OpenAI technology, provide transparency through its reports feature, and stay updated with the latest advancements in natural language processing technology.

This information is based on the description provided by SKLabs, the app's developer.

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Initial release

March 27, 2023

Initial release of Chat Summary for LiveChat.

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Pricing

Pricing model

Freemium

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$20/month

Billing frequency

Monthly

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Conversation summaries Chat Summary for LiveChat

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Chat Summary for LiveChat was manually vetted by our editorial team and was first featured on April 3rd 2023.

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Pros and Cons

Pros

Free to install

Automatic summary generation

Manual summary generation option

Reports section

Detailed summary information

Chat ID and thread ID display

Inclusive of chat transcript

Displays tokens used per summary

Token balance system

Option to buy additional tokens

10k free initial tokens

Developer support available

Transparency in usage and monitoring

Saves time by speeding up review

App tutorial and setup instruction

Can request new features

Compatible with LiveChat

No expiration for tokens

Summaries upon chat archiving

Summaries based on selected tags

Summaries facilitate easier key-points review

Usage and token balance tracking

Ensures accurate data

Reflects latest NLP advancements

Boosts chat transcript comprehension

Historical summary review

Top-up basis token usage

Improves efficiency by automation

Provides usage control

Ensures trustworthy information

Stay up-to-date with NLP technology

View 26 more pros

Cons

Limited to LiveChat integration

Relies on token system

Extra tokens need purchase

Only automatic and manual summaries

No real-time summary generation

Can't summarize voice chats

Lack specific categorization tools

No API for integrations

Lack versatility in reports

Complex setup instructions

View 5 more cons

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Q&A

What is the Chat Summary app?

Chat Summary is an AI-powered application developed by SKLabs. It's designed to simplify and accelerate analysis of your chat transcripts by using OpenAI's natural language processing technology to generate automated summaries. The app can generate summaries automatically when a chat is archived, or manually from the app's Details section. It provides a dedicated reports section where you can view previously generated summaries alongside details like chat ID, thread ID, chat transcript, and the number of tokens used.

How does Chat Summary create summaries?

Chat Summary uses OpenAI's advanced natural language processing technology to generate concise summaries from your chat transcripts. The summary generation can be automatic, triggered when a chat is archived or based on chosen tags in your settings or can be manually executed from the Details section.

What is OpenAI's natural language processing technology?

OpenAI's natural language processing technology is an advanced AI mechanism that is capable of understanding, interpreting, and generating text in a natural and human-like manner. In the context of Chat Summary, it's used to comprehend chat transcripts and generate concise, comprehendible summaries that capture the key points of the conversations.

What happens when a chat is archived in Chat Summary?

When a chat is archived in Chat Summary, the application automatically generates a summary of the chat. This summary is then accessible for review and comprehension, eliminating the need for manually reading the entire chat transcript.

How can I manually generate summaries in Chat Summary?

You can manually generate summaries in Chat Summary from the app's Details section. This option is alongside the automatic summary generation which occurs when a chat is archived or based on selected tags in your settings.

What features does the reports section of Chat Summary offer?

The reports section in Chat Summary provides a comprehensive view of all previously generated summaries. Alongside the summaries, it also presents various details like chat ID, thread ID, chat transcript, and the number of tokens used for each summary.

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What are the details I can see from the previously generated summaries?

From the previously generated summaries, you can see different details such as the chat ID, thread ID, the original chat transcript, and the number of tokens that were used to generate the summary.

What are tokens in the context of Chat Summary?

Tokens in the context of Chat Summary are essentially currency for the app. They determine the number of summaries you can generate. You are given a balance of tokens, and each generated summary uses a certain number of these tokens.

How many summaries can I generate with the tokens given by Chat Summary?

The number of summaries you can generate with the tokens given by Chat Summary depends on the length and complexity of the chats you are summarizing. However, Chat Summary comes with 10,000 tokens for free upon installation.

Where can I buy additional tokens for Chat Summary?

The source for buying additional tokens for Chat Summary is not specified on their website.

Are there any charges for installing and using Chat Summary?

There are no charges for installing and using the Chat Summary app. When you install the app, you're given 10,000 tokens for free, and while the source isn't specified on their website, additional tokens can be purchased.

Why is Chat Summary termed efficient and cost-effective?

Chat Summary is termed efficient and cost-effective because it automates the process of generating summaries from chat transcripts, thereby saving time and effort. Moreover, it's free to install and use, with charges applying only for additional tokens beyond the initial free 10,000 ones.

How does Chat Summary help in saving time and effort?

Chat Summary helps in saving time and effort by automating the process of summary generation. Instead of reading through the entire chat transcript, you get a concise summary that highlights the main points making it quicker and easier to review and comprehend your chat transcripts.

What is the significance of OpenAI's natural language processing technology in Chat Summary?

OpenAI's natural language processing technology is key to Chat Summary as it powers the generation of the summaries. This advanced AI technology is capable of understanding and interpreting human language, thereby generating precise and concise summaries.

How can I learn to use and configure Chat Summary with my LiveChat account?

You can learn to use and configure Chat Summary with your LiveChat account by following the app tutorial and setup instructions provided on SKLabs' documentation website.

Who should I reach out to for help, improvements, or new feature requests in Chat Summary?

For help, improvements, or new feature requests in Chat Summary, you should reach out to the SKLabs support team.

What is the purpose of automatic summary generation in Chat Summary?

The purpose of automatic summary generation in Chat Summary is to make the review and comprehension of chat transcripts more efficient. By generating summaries automatically when a chat is archived, it eliminates the need for manually reading through the entire chat transcript, thus saving time and effort.

How does Chat Summary improve efficiency?

Chat Summary improves efficiency by automating the generation of chat summaries. This saves users the time and effort of reading through entire transcripts, allowing for quicker assessment and understanding of the key points from your chats.

How can Chat Summary provide transparency?

Chat Summary provides transparency through its reports section, which not only displays the previously generated summaries but also offers details such as chat ID, thread ID, the original chat transcript, and the number of tokens used for each summary. This allows for straightforward tracking of usage and monitoring of your remaining token balance.

What helps Chat Summary stay up-to-date with the latest natural language processing advancements?

Chat Summary manages to stay up-to-date with the latest natural language processing advancements by leveraging OpenAI's cutting-edge technology. By doing so, it ensures that the summaries generated are consistently accurate and comprehensive.

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