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November 26, 2024
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Create & Deploy AI Agents for Phone, Chat & Discord
Build production-ready AI agents in minutes. Train in plain English, test for free, deploy instantly. Handle phone calls, website chat & Discord. 30+ languages, 7000+ integrations.

echowin is a leading AI-powered reception and communication platform designed to transform how businesses manage customer interactions across phone, chat, and community channels like Discord. With its latest release, echowin: Longs Peak, the platform introduces a ground-up refactor that delivers faster response times, streamlined onboarding, and an advanced agentic AI layer capable of autonomous decision-making. This means echowin’s AI agents can now handle complex tasks, proactively engage customers, and refine their approach in real time, resulting in more strategic, human-like interactions. The system supports over 30 languages, offers seamless integration with more than 7,000 business apps via Zapier, and features a user-friendly dashboard for rapid deployment and management.

Businesses using echowin benefit from 24/7 professional call management, live transcription, robust spam protection, and detailed call summaries delivered directly to their inboxes. The platform’s adaptive multilingual capabilities, built-in AI-powered CRM with custom fields, sentiment analysis, and call scoring tools ensure that customer inquiries are handled efficiently and insightfully. echowin’s recent partnerships with industry leaders like Cloudflare further enhance its reliability, security, and scalability, making it a future-ready solution for organizations seeking to automate and elevate their customer engagement while maintaining a personal touch.
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Releases

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echowin V2 - (Codename Longs Peak)
Nov 26, 2024
- Omnichannel Support: Seamlessly engage customers across phone, chat, Discord, and other upcoming platforms.
- Autonomous Agentic AI: Capable of complex reasoning, multi-step problem-solving, and independent decision-making in 30+ languages
- Easy AI Employee Creation: Build and deploy customized AI assistants in minutes by training them with instructions and connecting tools, just like you would train a human employee
- Adaptive Multilingual Capabilities: Instant language switching with culturally aware responses, ensuring global communication and customer understanding
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Pricing

Pricing model
Freemium
Paid options from
Free tier available
Billing frequency
Monthly
Refund policy
No Refunds
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Reviews

4.2
Average from 9 ratings.
6
1
1
0
1

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echowin was manually vetted by our editorial team and was first featured on December 5th 2022.

Pros and Cons

Pros

24/7 call handling
Personalized responses
Natural language understanding
Real-time customer interaction visibility
Simultaneous call handling
Non-scripted responses
Comprehensive business understanding
Waitlist for early access
Automatic business task handling
Time efficiency improvement

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Cons

Limited user availability
Possibly no multi-language support
Unclear scalability
Potentially limited personalization
No explicit API integration
No offline capabilities
May miss unique queries
Data privacy concerns
No explicit CRM integration
No specified tech support

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7 alternatives to echowin for Agents

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Q&A

What is echowin?
What are the key features of echowin?
Will echowin answer my business calls 24/7?
How does echowin understand customer queries?
Does echowin provide personalized responses?
What do you mean by full visibility of customer interactions with echowin?
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