How does Elto optimize cold calling processes?
Elto optimizes cold calling processes through its unique parallel dialing feature, which allows users to dial multiple numbers simultaneously, enhancing the volume of calls. Elto skillfully routes answered calls to available Sales Development Representatives, reducing response time to milliseconds. Through its ability to detect voicemail and pickups automatically, it eliminates wasted time on unanswered calls, thereby increasing efficiency.
What is Elto's parallel dialing feature?
Elto's parallel dialing feature is an innovative function that allows users to dial multiple numbers at once, thus increasing the volume of calls. This feature expeditiously identifies and disconnects numbers that are not engaged, allowing users to focus more on engaged prospects.
How does Elto detect voicemails and pickups?
Elto utilizes its proprietary models to detect voicemails and pickups automatically. This intelligent system enables Elto to quickly discern and hang up on numbers that do not respond, optimizing user's time and effectiveness.
How does Elto integrate with CRM systems and SEPs?
Elto seamlessly integrates with existing CRM systems and SEPs, eliminating the need for manual migration of phone numbers or redundant information. It easily synchronizes with the user's current sales stack, allowing them to focus on prioritizing calling and selling.
What are the different pricing plans that Elto offers?
Elto offers a range of plans to suit different user needs. The Starter plan allows for dialing up to three numbers at once and integrating with one CRM/SEP. The Regular plan, designed for scaling call teams, provides dialing up to six numbers at once, international dialing, and integration with unlimited CRMs/SEPs. For those requiring custom support, enhanced analytics, and reporting capabilities, there's the Advanced plan with discounts available for larger teams.
How does Elto assess and hang up on numbers that are not engaged?
Elto's smart technology swiftly identifies numbers that are not engaged during parallel dialing. Upon detection, Elto automatically disconnects the call, preventing unnecessary time expenditure on non-responsive numbers and allowing users to promptly move on to engage with potential prospects.
What makes Elto's routing speed faster than competing solutions?
Elto's routing speed is faster than competing solutions due to its proprietary models that efficiently detect pickups and voicemails. As a result, Elto's routing speed is up to 30% faster, ensuring prospects are not left waiting on an empty line.
How can users prioritize calling and selling without disruption using Elto?
Users can effectively prioritize calling and selling without disruption using Elto due to its seamless integration with existing CRM systems and Sales Engagement Platforms. This integration requires no manual migration of phone numbers or redundant information, allowing users to maintain their focus on core sales activities.
What sectors can Elto be used in for automating communication?
Elto can be used to automate communication in various sectors, including healthcare, construction, logistics, and travel. By automating routine call tasks and learning from past interactions, Elto can effectively cater to diverse communication needs across different industries.
How does Elto adapt to new call workflows?
Elto adapts to new call workflows by learning from a few dozen examples. Its language models, which are trained on diverse phone conversation data, efficiently adapt to handle a wide range of routine call tasks and custom workflows.
How does Elto perform in comparison to human agents in phone conversations?
Elto's performance in phone conversations is on par with human agents, thanks to its sophisticated language models, trained on millions of phone conversations. Using a custom end-to-end pipeline for transcription, reasoning, and speech production, Elto strives to deliver humanlike conversation with quick response times.
What downstream workflows can Elto automate?
Elto has the ability to automate downstream workflows by integrating into product systems. It can dispatch thousands of calls with minimal coding. Moreover, Elto can extract conversation outcomes post-call and trigger subsequent workflows, thereby automating multiple stages of a conversation process.
What is the capability of Elto's No-Code dashboard for managing operations?
Elto's No-Code dashboard provides comprehensive operations management functionality. Users can create agents, upload knowledge bases, track calls, export transcripts, and more, all without needing to write a single line of code.
How does Elto auto-navigate IVRs?
Elto possesses a functionality that lets it auto-navigate Interactive Voice Response (IVR) systems. It has the ability to press buttons and traverse IVR systems to reach humans automatically, making it highly effective in customer interaction situations.
How does Elto deliver realistic, low-latency voices?
Elto, using its extensive models and training, delivers hundreds of realistic, low-latency voices. It strives to ensure voices sound humanlike in conversation, maintaining authenticity to engage callers effectively. Elto continuously adds new voices to its palette for further user preference and versatility.
Can Elto handle calls requiring non-AI expertise?
Yes, Elto can handle calls requiring non-AI expertise. It features a Human Handoff function that enables it to transfer calls to live agents when necessary, ensuring complex or sensitive queries are effectively addressed.
How does Elto index on knowledge bases during calls?
Elto can index on knowledge bases during calls to handle scenarios that require additional information. This feature ensures comprehensive and accurate information is available during calls, fostering effective communication and task resolution.
How does Elto fine-tune capabilities using samples?
Elto fine-tunes its capabilities using samples. Users can upload sample recordings, transcripts, or talk-tracks to train Elto's base dialing model. This feature allows Elto to handle edge-cases with ease and improve its performance over time.
How does Elto extract conversation outcomes post-call?
Elto has the ability to extract conversation outcomes immediately post-call. This feature triggers downstream workflows using webhooks and can be instrumental in automating various post-conversation activities.
What special tasks can Elto's language model adapt to?
Elto's language model can adapt to most routine call tasks given sufficient examples for learning. This includes scheduling, navigating Interactive Voice Response (IVR) systems, healthcare-specific tasks, and knowledge retrieval tasks.