Customer Service

Generated by AI
15%
AI Impact
Tasks
1,254
AIs
11,903
Generated by ChatGPT

A Customer Service role involves communicating with customers to provide information, assistance and support in resolving issues with a product or service.

The representative must possess strong communication skills, be able to think critically, problem-solve and have good organizational skills with attention to detail in data entry and record keeping.

Tasks

#
Task
AI Impact
AIs
1
Customer support
100%
180
3
Conversation management
100%
42
6
User experience analysis
90%
28
8
Productivity
90%
48
12
Incorrect information detection
90%
1
27
Empathetic conversations
85%
42
33
Conversation support
85%
32
45
Spreadsheet tasks
80%
30
48
Sales
80%
74
51
Presentation slides
80%
58
56
Job recruitment
80%
69
68
Conversational avatars
80%
82
85
Text to speech
75%
83
89
Startup advice
75%
83
97
Prompts
75%
64
99
Official documents Q&A
75%
2
102
Meetings
75%
37
109
Communication improvement
75%
27
110
Chatting
75%
310