Answer repetitive customer service 2x faster with AI-powered templates.

Open

April 18, 2023

Galeby

Singapore AdKit Customer support

2,846

No ratings

Use tool Copy 🔗

2,846

No ratings

Answer repetitive customer service 2x faster with AI-powered templates.

AI Transcription Note Taking Content Creation Productivity Tool Markdown Editor Cross-platform Supportfrom $12/mo

Overview

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Featured alternatives

Appkiko - One Inbox for WhatsApp, Messenger & Instagram

CloudTalk | AI Voice Agents

Overview Discussion

Overview

Talknotes is an AI-powered tool that facilitates the transformation of voice notes into coherent, structured, and actionable text. The user can record voice notes in more than 50 languages, which are then transcribed by the AI.

The transcriptions can be further formatted into various styles including task lists, transcripts, blog posts, and more, thereby turning raw thoughts and ideas into useful content.

Users can customize the content with the provided markdown editor, organizing it into folders and adding tags. Talknotes also offers the functionality to export notes to various applications via Zapier or download them in PDF or Markdown formats.

Furthermore, quick sharing is enabled by generating a public link to the notes. This tool is available on Web, iOS, and Android platforms, making it accessible across multiple devices.

This is helpful for a variety of use cases including brainstorming sessions, content creation, voice journaling, interview transcription, and during meetings or study sessions.

Releases

GalebyInitial

Get notified when a new version of Galeby is released

Notify me

Initial release

April 18, 2023

Initial release of Galeby.

Author

Nicolas Jeanne

@nicolasjeanne

Company

AdKit

🇸🇬 Singapore

Stats

1 tool

Beginner

Joined: April 2023

Pricing

Pricing model

Paid

Paid options from

$12/month

Billing frequency

Monthly

Refund policy

Refunds are guaranteed in full if no satisfactory ads are produced.

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer support Galeby

Singapore AdKit Customer support

2,846

No ratings

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Other tools by AdKit

Adkit v1.1.1

Like Ahref but for advertising - For you and your AI agents

Ads

Open

Share

🇸🇬 Singapore
Released 1mo ago
#21 in Trending

1,573
21
5.0

Top alternatives

GPT Trainer 3.0

AI Voice and Text Agents with No-Code

57,005 gpt-trainer.com

John Griffith

🙏 59 karma

Jun 16, 2024

@GPT Trainer

GPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.

6722 Reply Share Edit Delete Report

Share

🇺🇸 United States
Released 8mo ago
Free + from $150

76,596
180
4.8
Social Intents v1.1.0

Real-time support & sales via messaging platforms.

59,496 www.socialintents.com

Orion Chin

🙏 14 karma

Oct 15, 2025

@Social Intents

WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.

184 Reply Share Edit Delete Report

Share

🇺🇸 United States
Released 25d ago
Free + from $39/mo

69,643
68
4.0
Chatisto

AI-powered live chat for better customer support.

20,321 chatisto.com

Share

Released 8mo ago
Free + from $24.17/mo

21,233
8
5.0
IllumiChat v2.0

From Ticket Backlog to Instant Answers Powered by AI

Share

Released 1y ago
Free + from $29/mo

21,045
873
4.8
DigitalGenius v1.1.1

Automated ecommerce customer support.

Share

🇬🇧 United Kingdom
Released 1y ago
No pricing

20,143
386
3.0
CoSupport AI v2.0

AI for support ops that drown in repetitive tickets.

10,753 cosupport.ai

CoSupport AI

🛠️ 1 tool

We taught the AI to doubt itself. Resolution rate across live customers went from 74% to 85%. CoSupport AI 2.0, line by line: – How it thinks: answers in one pass became searches, checks, re-checks. The agent questions its own first draft before your customer ever sees it – What it can do: reads and replies became reads, replies, acts. Refunds issued, orders updated, subscriptions cancelled, with no agent touching the ticket – Why it answered: black box became a decision log on every reply. Your team can audit any answer in about 10 seconds – Where it looks: 7 knowledge sources per ticket became 15 – Out of the box: Shopify and Stripe work from day one Everything changed except the deal. Start a pilot with 1000 free AI responses, we put the KPI in writing: 60% AI resolution by day 60. The agent misses the target, you pay nothing.

2

Share

Released 1d ago
Free + from $99/mo

17,649
42
3.8

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Your rating

★ ★ ★ ★ ★

Attach prompt

Attach result

Post

How would you rate Galeby?

Help other people by letting them know if this AI was useful.

Prompts & Results

Title:

Description:

Prompt type:*

Prompt:*

Output type:*

Output:*

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Answers repetitive queries faster

Compatible with various apps

Direct support availability

Template creation for responses

Real-time app data import

Ideal for indie makers

Personalized customer support

Shortcut for faster responses

Unique reply generation

Beta users get discounts

Refund if not useful

Optimized to increase speed

Works with Crisp, Freshdesk

Scans user's list for responses

Supports personal touch in responses

View 10 more pros

Cons

Limited automation

Available beta features only

User created templates needed

Price may increase

Limited to frequent queries

Inefficient for low message volume

No response automation

Discount only for beta testers

View 3 more cons

Q&A

What is Galeby?

Galeby is a smart AI-powered tool that is designed to improve efficiency in customer support by responding to repetitive customer queries at double the speed. It uses pre-designed templates and works with different apps to offer seamless support.

How does Galeby work?

Galeby works by allowing the user to create templates for common messages. When a customer sends a query, the AI scans through this list of templates and selects the most suitable response. The user then has to go to their favored support app, press a shortcut, select the best response as shown by Galeby, and send it.

What are some of the key features of Galeby?

Galeby's key features that make it efficient include its ability to answer questions twice as fast than normal, its compatibility with any app, the option to personalize messages using real-time data from your app and providing direct support when needed.

What types of customers does Galeby cater to?

Galeby is designed to cater to indie makers and business owners who want to maintain a personal relationship with their customers, frequently find themselves replying to the same queries, and whose customers are not keen on reading the FAQ. However, it isn't suitable for businesses who want 100% automation of customer support or those who handle very few or less than three customer messages per day.

How can Galeby benefit me as an independent maker?

If you are an independent maker, Galeby can help you by reducing the time spent on customer support, especially on repetitive queries. It also allows you to add personal touches to your responses, making your customer support feel more personalized, and helping you maintain a close relationship with your customers.

Can Galeby be used with any customer support application?

Yes, Galeby can seamlessly work with any customer support application, including Freshdesk and Crisp.

+ Show 14 more

How can I create my own templates for messages using Galeby?

To create your own message templates, all you have to do is write down frequent messages that you get from customers. Galeby then scans these templates, and when a message comes in, it selects the most suitable template which you can further adjust if necessary before sending off.

What makes Galeby distinct from other AI tools for customer support?

What distinguishes Galeby from other AI tools for customer support is its emphasis on maintaining personal customer support rather than full automation. It allows for the use of pre-designed templates and real-time data import to make messages feel personalized. Additionally, it helps to answer queries with double the normal speed.

Can Galeby personalize messages?

Yes, Galeby can personalize messages. It has a feature that allows real-time data import from your app, which you can use in your templates and AI replies to add a personal touch.

How can Galeby help speed up customer support responses?

Galeby speeds up customer support responses by allowing users to create templates for frequent messages. It uses AI to scan the user's list of pre-made messages and pick the most suitable response. This process helps to answer repetitive customer queries twice as fast.

Are there any requirements for using Galeby?

To effectively use Galeby, you should have customers to interact with, and receive more than three customer messages a day. Bands which don't meet this threshold might not benefit from Galeby as per its design.

What happens after the beta version of Galeby?

After the beta version, new features to Galeby are expected to be added. This will likely increase the cost of the tool, but beta testers will enjoy a lifetime discount.

How do Galeby’s unique reply generation features work?

Galeby's unique reply generation works by picking different feedback from the list of templates you pre-prepared or novel responses generated by AI in a single click, this way ensuring a diverse range of tailored responses.

How does Galeby pick the best response to use when answering customers?

Galeby uses AI to scan your pre-made templates and picks the best response depending on the context of the customer's query. It suggests this best response to you for review before you can send it.

What is the cost of using Galeby?

The pricing for Galeby during its beta version is $14.98 per month. However, once the beta stage is over and more features have been added, the price is expected to increase.

Is there a refund policy for Galeby?

Yes, Galeby does have a refund policy. If a user does not find the tool useful for whatever reason, they can message the team and get a direct refund.

Can Galeby work with real-time data from my application?

Yes, Galeby can work with real-time data from your application. This feature allows it to provide more personalized responses tailored to individual customer details and context.

How does Galeby maintain a personal touch in customer support?

Galeby maintains a personal touch in customer support by enabling real-time data import to personalize messages. Additionally, it allows for manual selection of the best response suggested by the AI, thus empowering the user with final control over what gets sent out to customers.

Who should not use Galeby?

Galeby may not be suitable for those who want to automate 100% of their customer support, those who do not mind answering the same questions daily, businesses that do not have customers yet or receive less than three customer messages per day.

Does Galeby offer support if required?

Yes, aside from its AI-driven customer support facilitation, Galeby does offer direct support to its users when needed.

Ask a question

Submit

0 0

Search

Galeby

Overview