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Kore.ai
Overview
Kore.ai is a platform that uses conversational AI to automate front-office and back-office interactions across various industries. It offers AI-first virtual assistants and process assistants which help to streamline operations and improve user experience.
Two of the main categories of solutions provided are for customers and employees.Kore.ai offers a variety of products within its platform. 'XO' is an AI chat bot experience optimization platform for both customers and employees.
Its 'Automation AI' is an AI chat bot builder, 'Contact Center AI' offers omni-channel customer service tools and 'Agent AI' comprises of AI Chat Bot and tools for agents.
'GALE Beta' is a Gen-AI app builder and model fine-tuning tool. The 'Search AI' feature provides a powerful Gen AI & Indexed search from any source.The platform also caters to various industries, including banking, retail, healthcare, etc.
with specific solutions like BankAssist, RetailAssist, HealthAssist for customer experience and HR Assist, IT Assist for employee experience. Additionally, Kore.ai also offers use-case specific solutions for customer experience, employee experience, agent experience, search experience and application experience.Overall, Kore.ai is designed to leverage AI to simplify processes, improve experiences and enhance productivity across different domains and industries.
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AI Voice and Text Agents with No-CodeJohn Griffith🙏 59 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality. -
Real-time support & sales via messaging platforms.We have built a whole new inbox for the web, Teams, and Slack to support WhatsApp, and SMS AI chatbots as well as our website AI powered live chat. - New team inbox for WhatsApp - Multiple WhatsApp numbers and coexistence mode support - New Threaded mode on Slack - Outbound templates and proactive invites -
AI-powered live chat for better customer support. -
From Ticket Backlog to Instant Answers Powered by AI -
Automated ecommerce customer support. -
AI support agents that don’t hallucinate, live in minutesCoSupport Customer is a game-changer for businesses looking to improve their customer service. The AI-powered chatbot handles routine inquiries across email, chat, social media, and messaging apps, allowing businesses to provide quick and accurate responses 24/7. It’s amazing how it can handle so many queries automatically, even in multiple languages, and still deliver personalized answers using company data. Plus, it’s easy to integrate with existing systems, and it keeps customer data safe. Overall, it helps reduce costs, improve efficiency, and free up human agents for more complex issues. Highly recommend!
