Customer support 2023-05-11
Help Center icon

Help Center

No ratings
15
Automated customer support via chat and search.
Generated by ChatGPT

Help.center is a knowledge base solution that allows companies to provide instant answers to customer inquiries through the use of chatGPT, an AI-based search and chat system.

With Help.center, companies can create a website with AI search capabilities and an AI chat widget that can be deployed on their website. The AI system is powered by OpenAI ChatGPT, which automatically learns from each new article added to the help center, resulting in more accurate and efficient responses to customer inquiries.

Help.center also offers multilingual support, making it possible to provide the same level of support regardless of language. Additionally, the platform provides an easy-to-use article editor, making it simple to create and edit the content of support articles.

Companies can also import articles from other knowledge bases such as Intercom and Zendesk. Help.center is currently 100% free to use with no credit card required for sign up, but after the beta period, they plan to charge a nominal fee.

Through the use of Help.center, companies can reduce their support ticket volumes, provide support 24/7 and help customers resolve issues by themselves instantly.

Save

Community ratings

0
No ratings yet.
0
0
0
0
0

How would you rate Help Center?

Help other people by letting them know if this AI was useful.

Post

Feature requests

Are you looking for a specific feature that's not present in Help Center?
Help Center was manually vetted by our editorial team and was first featured on May 13th 2023.
Promote this AI Claim this AI

186 alternatives to Help Center for Customer support

Pros and Cons

Pros

Automated customer support
Chat and search capabilities
Multilingual support
Article editor feature
Import from Intercom, Zendesk
100% free (currently)
Reduces support ticket volume
24/7 customer support
Helps customers self-resolve
Unique website creation
Supports multiple languages
Article content editable
Automatically learns new articles
Support tool integration
Import existing articles easily
Create tickets in any support tool
24/7 support regardless of staff availability
Includes SEO data
Forward tickets to preferred tool
Demo Help center availability
Domain customization
Real-time dashboard
Enhance answers by adding information
Max 100 pages training for demo chat
Automatic learning no setup required
Connect with own domain
Practical editor for articles creation
Supports customer self-service
Promote service with professional help center

Cons

No encryption mentioned
No API available
ChatGPT inaccuracies
Limited training for demo
Requires transition after beta
No advertised on-premise version
No explicit data privacy
No customization mentioned
Unclear ticketing system integration

Q&A

What is Help.center?
How does the AI search function work in Help.center?
What unique features does the AI chat widget in Help.center offer?
How does the AI in Help.center learn and improve its responses?
Can I import articles from other platforms like Intercom or Zendesk into Help.center?
What languages does Help.center support?
How can I create and edit support articles in Help.center?
Is it possible to provide support 24/7 with Help.center?
How can Help.center reduce my company's support ticket volumes?
Can Help.center be integrated into my existing website?
Is Help.center free to use?
What will be the cost of Help.center after the beta period
Can I use my own domain with Help.center?
What is the process for improving the AI responses in Help.center?
Is there a limit on the number of articles the AI can learn from in Help.center?
How can Help.center assist customers in resolving their issues instantly?
Can I forward customer support tickets to my favorite tool from Help.center?
Is the chat system in Help.center powered by OpenAI ChatGPT?
How do I use the article editor in Help.center?
Can one demo Help.center before signing up?

If you liked Help Center

Featured matches

Other matches

Help

+ D bookmark this site for future reference
+ ↑/↓ go to top/bottom
+ ←/→ sort chronologically/alphabetically
↑↓←→ navigation
Enter open selected entry in new tab
⇧ + Enter open selected entry in new tab
⇧ + ↑/↓ expand/collapse list
/ focus search
Esc remove focus from search
A-Z go to letter (when A-Z sorting is enabled)
+ submit an entry
? toggle help menu
0 AIs selected
Clear selection
#
Name
Task