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Chatbots 2023-06-22

Maax AI

5.0(4)

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Automates tasks & enhances support for coaches/experts.

Overview

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Maax AI is an AI tool that offers an end-to-end solution for coaches, experts, creators, and agencies to automate their day-to-day tasks and improve customer service.

It allows users to upload their coaching knowledge base, which can consist of course videos, PDFs, and other documents. The tool then indexes all the content within minutes using ChatGPT and optimizes responses to deliver high-quality touchpoints.

Maax AI offers functionalities such as customer service, sales nurturing, checkout abandoned cart recovery, and one-on-one expert guidance, among others.

The tool allows you to scale these functions by creating custom AI that frees up human staff to focus on more strategic tasks. Maax AI saves hundreds of hours of manual labor and helps close double the deals with its custom checkout AI, survey AI, and sales AI.

It collects key data points from customers such as personal, situational, and needs, to create personalized and thoughtful follow-ups, leading to more sales.One unique feature of Maax AI is its coaching-first approach.

The tool is designed around the needs of coaches, experts, and creators, making it easy to boost ROAS, increase positive reviews, and create a recurring income.

The platform is integrated with all-in-one capabilities, eliminating the need for third-party systems, multiple plugins, and integrations that create a tech nightmare.

Moreover, the tool offers done-for-you setup within 48 hours without any need for heavy lifting from you. Maax AI helps users provide lighting-fast customer service, create long-term relationships with customers, and turn skeptics into advocates.

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Chatbots Maax AI 5.0(4)

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Comments(1)

Iman Nazari

Jun 22, 2023

I was one of the very first users of this platform and it ROCKS! The product is growing fast and in the right direction!

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Maax AI was manually vetted by our editorial team and was first featured on June 22nd 2023.

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Most impacted jobs

Customer Care Representative

Director Of Customer Service

Customer Service Supervisor

Impact: 85%

Tasks: 1227

AIs: 11,956

Pros and Cons

Pros

End-to-end solution

Dedicated coaching-first approach

Indexes content quickly

Optimizes responses

Customer service automation

Sales nurturing

Checkout abandoned cart recovery

One-on-one expert guidance

Saves manual labor hours

Collects data for personalized follow-ups

Done-for-you setup

Integrated all-in-one capabilities

Lightning-fast customer service

Boosts ROAS

Increases positive reviews

Creates recurring income

Eliminates third-party systems

Eliminates multiple plugins

Eliminates integrations

48 hours setup

Uploads coaching knowledge base

Supports 100+ file formats

Database deployment

Improves customer relationships

Turns skeptics into advocates

Free trial for 14 days

Minimal user intervention

Tone- and content-based responses

Cons

Not open-source

No API integration mentioned

Potential data privacy issues

Dependency on GPT technology

48-hours setup time

Limited customization options

No translation capabilities

Platform may be over-specialized

No mobile application mentioned

Unclear pricing structure

Q&A

What is Maax AI?

Maax AI is an AI-based tool specifically designed for coaches, experts, creators, and agencies. It offers a complete solution to automate tasks, enhance customer support, and improve overall functionalities. It also facilitates the indexing and optimization of coaching knowledge bases for high-quality customer responses.

How does Maax AI support coaches and experts?

Maax AI supports coaches and experts by automating their daily tasks, offering functionalities for customer service, sales nurturing, cart recovery, and one-on-one guidance. Coaches can freely upload their knowledge base and allow Maax AI to make it available to customers. This frees up human staff to concentrate on strategic tasks.

What features does Maax AI offer?

Maax AI offers several features designed to optimize various aspects of a coaching or expert-led business. These include customer service AI, sale nurturing AI, checkout abandoned cart recovery, survey AI, and a platform for providing one-on-one expert guidance. All these services make use of a coach or expert's knowledge base that they upload onto the system.

How can I upload my coaching knowledge base to Maax AI?

Uploading coaching knowledge to Maax AI is simple. Coaches can upload their course videos, PDFs, documents, and more via a Google Drive link or directly giving system course access. Everything is indexed within minutes by ChatGPT.

What kind of content can Maax AI index?

Maax AI can index all types of content associated with coaching. This ranges from course videos, PDFs, documents, and any other format that constitutes the coaching knowledge base. The AI tool can index over 100 file formats.

How does Maax AI improve customer service?

Maax AI improves customer service by using customer-specific data points to generate personalized, thoughtful responses. It uses content from the knowledge base uploaded by the coaches or experts, ensuring that each response is unique and detailed. This method delivers quick responses, enhancing customer satisfaction.

Can Maax AI assist with sales nurturing?

Yes, Maax AI assists with sales nurturing. It acts like your best salesperson, responding instantly to every lead, collecting key customer information and using it for high-quality personalized follow-ups, effectively contributing to increased sales.

What is Maax AI's checkout abandoned cart recovery function?

Maax AI's checkout abandoned cart recovery function is a unique feature designed to recover lost revenue. Specifically, if a potential customer watches the Value Sales Letter (VSL) but does not complete the purchase, Maax implements custom cart abandonment sequences designed around the customer's unique journey and interactions, encouraging them to complete the purchase.

How does Maax AI provide one-on-one expert guidance?

Maax AI provides one-on-one expert guidance by utilizing your knowledge base and optimizing responses to deliver high-quality touchpoints. The tool mimics your best salesperson or knowledgeable client success manager, ensuring each lead receives prompt, personalized responses.

Can Maax AI help scale my coaching or expert business?

Yes, Maax AI can significantly scale your coaching or expert business. It takes your knowledge base to deploy multiple functions, freeing up human staff to focus more on strategic tasks. It automates various tasks, from customer service and sales nurturing to checkout abandoned cart recovery and one-on-one expert guidance.

What unique features does Maax AI have?

Unique features of Maax AI include a coaching-first approach, all-in-one capabilities eliminating the need for third-party systems, customized setup within 48 hours, and a focus on creating long-term customer relationships and turning skeptics into advocates.

How does Maax AI integrate with my existing systems?

Maax AI integrates with your existing systems by eliminating the need for third-party systems, and multiple plugins. It offers all-in-one capabilities and does all the 'heavy lifting' without creating a technical nightmare for your team.

What is Maax AI's setup process?

The setup process for Maax AI is straightforward and user-friendly. The 'done-for-you' service promise involves setting up your system within 48 hours without you needing to do any heavy lifting.

How does Maax AI improve customer relationships?

Maax AI improves customer relationships by providing instant, personalized customer service for each client. It uses data points to create considerate follow-ups, discovers customer needs through surveys, and fosters long-term relationships, turning skeptics into advocates.

What kind of data does Maax AI collect from customers?

Maax AI collects key customer data points that cover personal information, situational data, and needs. This data informs tailored responses for customer service inquiries, follow-ups, and potential sales.

What is the coaching-first approach of Maax AI?

Maax AI's coaching-first approach is a unique methodology that puts the needs of coaches, experts, and creators at the forefront. With this approach, Maax AI is designed to boost Return On Ad Spend (ROAS), increase positive reviews, reduce refunds, increase ascension rates and create recurring income for coaches.

How can Maax AI help me improve my ROAS?

Maax AI can help improve your ROAS by focusing on the needs of coaches and experts, offering tailored solutions to automate tasks and improve customer service. This streamlined approach and the increased efficiency can lead to boosted ROAS.

Can Maax AI help turn skeptics into advocates?

Yes, Maax AI can help turn skeptics into advocates. By providing rapid, personalized customer service and meaningful follow-ups, customers are ensured high-quality interactions at every touchpoint. Such consistent and positive experiences can transform skeptics into firm advocates.

Can Maax AI help me automate my day-to-day tasks?

Yes, Maax AI can automate your day-to-day tasks. By taking your knowledge base, it deploys multiple functions such as customer service, sales nurturing, checkout abandoned cart recovery, and one-on-one expert guidance, thus saving hundreds of hours of manual labor.

What is the survey AI of Maax AI?

The Survey AI feature of Maax AI is designed to discover the needs and wants of your customers, as well as non-customers. It collects insights for new product ideas and marketing strategies, optimizes for growth, enhances customer happiness and helps create long-term relationships.