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Chatbots 2023-06-27

Web2Chat

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Improve site engagement with personalized chatbot.

Overview

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Chatbots#88 most recent

chatbot development websiteFrom $19/mo

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Generated by ChatGPT

Web2Chat is an AI tool that enables websites to have their own personalized chatbot for customer engagement. The chatbot is trained directly on the website's content, allowing it to respond instantly to visitor inquiries.

With Web2Chat, users can enhance user interactions and improve customer service efficiency effortlessly.To get started, users can easily build a chatbot tailored to their website's needs by feeding content to Web2Chat.

This content can include the website itself, specific text files, Zendesk articles, or even files from Notion workspace. By selecting the desired pages or uploading the files, users can initiate the training process which makes the chatbot smarter in real-time.The custom chatbot created through Web2Chat becomes an AI assistant for the website, capable of answering any query related to the site's content.

It is fully customizable, allowing users to personalize the bot's training data sources, user experience, AI settings, and appearance to best suit their needs.

Users also have access to an inbox feature that provides a detailed list of all conversations the bot has had with users, including valuable user data like location and browser type.Web2Chat offers diverse pricing plans to accommodate various website needs, from budding startups to well-established enterprises.

The plans include features such as multiple bots, message credits, character limits, embeddable chat interface, file upload capability, and extensive customization options.The tool also supports multiple languages, enabling chatbots to answer questions in any language.

Additionally, it provides messaging credits for faster response times and allows users to invalidate outdated bot responses. Users can track their account usage, including the total character count used for training, through the billing page.

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Web2Chat was manually vetted by our editorial team and was first featured on July 27th 2023.

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Most impacted jobs

Customer Care Representative

Director Of Customer Service

Customer Service Supervisor

Impact: 85%

Tasks: 1227

AIs: 11,956

Pros and Cons

Pros

Real-time chatbot training

Personalized chatbot creation

Diverse data training sources

Multiple languages support

Multiple pricing plans

Inbox feature details interactions

Bot appearance customization

Billing statistics tracking

Outdated responses invalidation

Files upload from Notion

Embeddable chat interface

Data scraper for websites

Collects user's location

Collects user's browser type

Content-specific bot responses

Zendesk articles as data source

Scalable character limits

Multi-user conversation support

Live chat feature

User ratings system

User details collection

Unique bot URL embedding

Responses to common queries saved

Faster response via message credits

Allows multiple files upload

Extensive appearance customization

Data from APIs for training

Standard, Premium plan offers

Multiple bots support

Renewable message credits

User satisfaction tracking

Embedding on unlimited websites

Cons

Requires content feeding

Limited character count

No offline mode

Inability to invalidate responses

Limited message credits

Dependent on source quality

Pricy for multiple bots

Limited file types supported

No free plan

Chat history storage unspecified

Q&A

What is Web2Chat?

Web2Chat is an AI tool that allows websites to have personalized chatbots. It enhances site engagement by training the bot directly on the website's content. This enables the chatbot to respond quickly to visitor inquiries. Users can easily create a customized chatbot by providing content from their own resources. The chatbot is capable of answering queries related to the website's content and features extensive customization options.

How can I train the chatbot of Web2Chat?

To train the chatbot in Web2Chat, the user provides sources of training data, such as a website URL, a sitemap URL, Zendesk articles, or files (PDFs, markdown files, text files, etc). Additionally, markdown files from Notion workspace can be imported. After choosing the pages or uploading the files, the user hits 'Start Training' and the AI starts learning from this content, making the chatbot smarter in real-time.

How does Web2Chat contribute to improve customer service efficiency?

Web2Chat contributes to improving customer service efficiency by offering instant response capability. It makes use of AI to learn directly from your resources, meaning the chatbot can swiftly reply to visitor inquiries relating to the site's content. Also, interactions between users and the chatbot are stored, allowing faster response times and saving on message credits.

Can I customize the chatbot on Web2Chat, if so, how?

Yes, Web2Chat allows extensive chatbot customization, you can personalize the bot's training data sources, user experience, AI settings and appearance. The platform is designed to meet user needs effectively and in a personalized manner.

What are the language capabilities of Web2Chat?

Web2Chat supports multiple languages. This enables the chatbot to answer questions in any language, making it useful and accessible for non-English websites as well.

What kind of files can I use to build and train my chatbot on Web2Chat?

You can use various types of files to build and train your chatbot on Web2Chat. These include PDFs, markdown files, text files, etc. Furthermore, you can also provide the URLs for your website or sitemap, or even Zendesk articles. You can also import markdown files directly from your Notion workspace.

What is the inbox feature in Web2Chat?

The inbox feature in Web2Chat provides a detailed list of all the conversations the bot has had with users. It provides valuable user data, such as location and browser type, which can be beneficial for further refinements and enhancements.

How does the pricing for Web2Chat work?

Web2Chat offers various pricing plans to suit different users' needs. There are plans for startups as well as well-established enterprises with features such as multiple bots, message credits, character limits, and extensive customization options. The pricing varies from $19 for basic, $49 for standard to $99 per month for premium features.

Is it possible to track my account usage in Web2Chat, if yes, how?

Yes, you can track your account usage on your 'Billing' page in Web2Chat. It provides information about your account usage, including the total character count that has been used for bot training.

Who can use Web2Chat?

Web2Chat can be used by anyone who owns or operates a website and wishes to enhance site engagement and efficiency. This ranges from budding startups to well-established enterprises.

What kind of data can Web2Chat work with?

Web2Chat works with a wide variety of data, including website content, specific text files, Zendesk articles, different file formats such as PDFs, markdown files, and text files, and even files from Notion workspace.

What kind of responses can the chatbot developed with Web2Chat offer?

The chatbot developed with Web2Chat can offer responses related to the site's content. Since the chatbot trains on user-provided content, it quickly responds to visitor queries that pertain to the site's content.

Can multiple bots be operated in Web2Chat?

Yes, multiple bots can be operated in Web2Chat. The number of bots active at a time depends on the user's subscription plan. The basic plan includes 1 bot, standard includes 2 bots, and the premium plan allows up to 5 bots.

How do message credits on Web2Chat function?

Message credits in Web2Chat are based on the output from the AI. Each generated message counts towards the message credits. The number of available message credits depends on the user's subscription plan.

Can I use Web2Chat if my website is non-english?

Yes, you can use Web2Chat for non-English websites. The chatbot on Web2Chat supports multiple languages, thus able to answer questions in any language.

Can I insert multiple files at once in Web2Chat for training the chatbot?

Yes, multiple files can be uploaded at once in Web2Chat for training the chatbot. You can feed data from multiple PDFs, Word documents, or from your APIs to train a single chatbot.

What is the procedure to invalidate outdated bot responses on Web2Chat?

In Web2Chat, you have the option to invalidate responses if you've updated your bot's training. This means you can make sure that your chatbot offers the most up-to-date responses to visitor inquiries.

Does Web2Chat provide any analytics or insights?

Yes, Web2Chat does provide insights. The 'Inbox' feature provides a detailed list of all conversations the bot has had with users, along with valuable user data like location and browser type, providing valuable insights into user behavior and preferences.

Can I control the appearance of the chatbot in Web2Chat?

Yes, in Web2Chat you have full control over the appearance of the chatbot. The platform offers extensive customization options including the appearance of your bot to best suit your needs.

How does Web2Chat ensure faster response times?

Web2Chat ensures faster response times by saving AI responses to common questions. This allows the bot to quickly supply a saved response, resulting in faster response times and also saving on message credits.