Sales chatbots 2023-05-05
Octocom icon

Octocom

4.9(21)
485
13
Personalized eCommerce recommendations chatbot.
Generated by ChatGPT

Octocom is an AI-powered chatbot designed for eCommerce SMEs to enhance customer experience, promote sales, and improve performance through personalized product recommendation, upselling, cross-selling, and instant response to customer queries.

The chatbot leverages GPT technology, expertly trained to understand the businesses and customers' unique situations, and tuned for each business's product catalog.

Octocom is compatible with most major eCommerce platforms like Shopify, WooCommerce, and Magento and takes only a few hours to integrate into a website.

The chatbot's performance and ROI can be tracked in real-time on a dashboard, and chat logs can be monitored for quality. Octocom provides instant, personalized responses to customer queries, ensuring a seamless shopping experience.

It delivers product recommendations tailored to the customer's individual needs, guiding them towards the perfect choice. It also simplifies the comparison between products, clarifying the differences in plain, easy-to-understand language.

Customers are provided with strategic cross-selling and upselling suggestions for complementary or higher-value items, increasing revenue for the store.

According to sources, 69% of customers prefer instant responses, and customers interacting with chatbots generate 67% more sales. Octocom offers a demo to showcase how GPT technology can help enhance the customer experience and sell more products through a chatbot.

The chatbot also answers frequently asked questions about its eCommerce platform compatibility, deployment time, security, how it works and how it differs from other chatbots.

Octocom LTD owns all rights reserved for the AI email assistant.

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Community ratings

4.9
Average from 21 ratings.
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Comments(13)
Oct 28, 2023
Just from the copy on the site, it seems it will be useful for e-commerce platforms. Customers need quick assistance, platform managers can delegate the mundane to the AI.
Oct 3, 2023
https://theresanaiforthat.com/short-videos/?ref=share
Oct 2, 2023
Thanks for this tool.
Jun 26, 2023
can recommend for Dubai ecommerce shops
Jun 26, 2023
All is good. Just would prefer to also have live chat.
Jun 26, 2023
The only bot I found that can also handle order tracking and refunds
Jun 26, 2023
Great bot for ecommerce
Jun 26, 2023
The founder promised an extra month if I leave a review, so here it is. Honestly though, Octocom is a pretty solid AI chatbot. It's not flashy or anything, but it does its job, providing 24/7 support and all. Had no problems with it so far. Nice having something reliable for customer service and sales.
Jun 26, 2023
The founder asked for a review so here it goes: Octocom is pretty decent, you get 24/7 chat, and it's like a human talks to your customers. The multi-language feature is cool too. But, it took a while to set up and sometimes it's a bit slow. Still, it's helpful for sales and customer service. Worth a try.
Jun 26, 2023
Wow, Octocom is a game changer! Our customers love the instant, 24/7 support. No more waiting for answers, plus it talks any language, any time. We're seeing a boost in sales, too. This AI is good, almost too good lol. High recommend!
May 11, 2023
Do you have shopify plugin?
May 10, 2023
I will try that for sure!
May 10, 2023
Interesting idea. Probably I will try it in my eCommerce site

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4
votes
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Are you looking for a specific feature that's not present in Octocom?
Octocom was manually vetted by our editorial team and was first featured on May 10th 2023.
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4 alternatives to Octocom for Sales chatbots

Pros and Cons

Pros

Personalized eCommerce recommendations
Promotes sales via chatbot
Improves business performance
Trained to understand businesses
Tuned for specific product catalogs
Compatible with major eCommerce platforms
Quick website integration
Real-time performance tracking
Real-time ROI tracking
Quality monitor via chat logs
Real-time personalized responses
Facilitates product comparisons
Provides strategic cross-selling
Provides strategic upselling
Demo available
Higher sales interaction
Email assistant capability
Real-time response to customer queries
Enhanced customer shopping experience
GPT technology utilization
Guided product choice for customers
Clear language for product differences
Frequently asked questions support
Data security measures
Assigned customer success manager

Cons

Limited eCommerce platform compatibility
Time-consuming setup
Limited dashboard functionality
Reliance on GPT technology
Customer success manager dependency
Potential data security issues

Q&A

What is Octocom?
How does Octocom provide personalized eCommerce recommendations?
Can Octocom integrate with my eCommerce platform?
What is the setup time for Octocom?
How does Octocom use GPT technology for sales promotion?
What is the process of tracking Octocom's performance?
How does the AI tuning of Octocom work?
Is Octocom effective in cross-selling and upselling?
Can I monitor chat logs with Octocom?
Does Octocom also provide customer support besides sales promotion?
How does Octocom simplify product comparisons?
What major eCommerce platforms are compatible with Octocom?
Does Octocom provide instant responses to customer queries?
How are personalized responses created for different customers on Octocom?
Can Octocom be adapted for unique business requirements?
What are the results of using Octocom according to real user experiences?
Is there a demo available to understand how Octocom works?
How does Octocom ensure data security?
What is the role of the customer success manager with Octocom?
How is Octocom different from other sales chatbots?

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