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Chatbots 2023-05-11

Knowbo

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Created chatbots answer customer inquiries on website.

Overview

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chatbot developmentFrom $29/mo

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Generated by ChatGPT

Knowbo is a tool that allows users to create a custom ChatGPT chatbot for their website. By entering the URL or Sitemap of a website or documentation, users receive a ChatGPT-like chatbot that can help answer customer questions and reduce the load on support teams.

Knowbo ensures that the chatbot is always up to date with the latest information by updating its knowledge base as the website changes. One of the most appealing aspects of Knowbo is the ease of deployment.

Users don't need advanced developer skills to embed the chatbot on their website; they simply need to insert the provided code in the <body> tag of the website.

Additionally, Knowbo supports multiple languages and various website platforms, making it accessible to a wide range of users. Customization options are also available, allowing users to fully customize the chatbot's appearance and behavior to fit their brand and website.

Users can set the chatbot's colors, image, text, logo, and chat icon. Knowbo offers three different pricing plans, each tailored to various sizes of websites and documentations.

The plans include a free 7-day trial on all plans, and range from 29$/month to 99$/month. Overall, Knowbo is an ideal tool for those looking for a seamless and customizable way to create an intelligent chatbot for their website.

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Knowbo was manually vetted by our editorial team and was first featured on May 11th 2023.

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Impact: 85%

Tasks: 1227

AIs: 11,956

Pros and Cons

Pros

Custom ChatGPT chatbot

Ease of deployment

No advanced skills required

Supports multiple languages

Accessible on various platforms

Fully customizable

Up-to-date knowledge base

Reduces load on support

Free 7-day trial

URL or Sitemap input

Automatically updates knowledge

Chat history tracking

Requires no additional training

Various pricing plans

Logo customization

Text customization

Color customization

Image customization

Chat icon customization

Easy to embed

Auto-adds new URLs

Option to select URLs

Handles complex questions

Understands company-specific jargon

Priority support offered

Not branded on Ultimate Plan

Web documentation support

Cons

Expensive

Limited source URLs

Limited Customer Messages/Day

Branding on lower-tier plans

No mentioned handling of ambiguity

Restricted customization options

No specified model update frequency

Only web-based documentation support

Requires website sitemap for training

Q&A

What is Knowbo?

Knowbo is a tool that enables users to design a custom ChatGPT chatbot for their website. By inputting the URL or Sitemap of a site or documentation, users are given a ChatGPT-like chatbot that can tackle customer inquiries and alleviate strain on support teams. The chatbot's knowledge base is constantly updated with the newest information from the website, ensuring it stays current. Knowbo emphasises easy deployment and does not require superior developer skills to install the chatbot on a website. The platform also supports multiple languages and various website platforms. Customisation options are available to modify the chatbot's appearance and behaviour to suit the user's brand and website.

How does Knowbo work?

Knowbo works in four main steps. 1) Training: The chatbot is trained using the URL or sitemap of the user's website, automatically learning everything. The chatbot can automatically add new pages from the sitemap, frequently update knowledge, and learn only from selected URLs specified by the user. 2) Customisation: The chatbot can be fully customised with specific settings like colors, chatbot image, texts, logo, and chat icon to fit the brand and website. 3) Embedding: The chatbot can be embedded on the website by simply placing the provided code snippet into the tag of the website. 4) Assisting customers: After embedding, the chatbot can answer customer queries directly from the website.

Do I need developer skills to install a Knowbo chatbot on my website?

No, advanced developer skills are not required. Users can easily embed the chatbot on their website simply by inserting the provided HTML code in the web page's tag.

Can the Knowbo chatbot support multiple languages?

Yes, Knowbo chatbot can support multiple languages as the chatbot matches the language of the user's documentation.

Is there a way to customize the appearance of the Knowbo chatbot?

Yes, users can fully customize the chatbot's appearance. The customization options include modifications to the chatbot's colors, image, text, logo, and chat icon to align it with the user's brand and website.

What platforms is Knowbo compatible with?

Knowbo is compatible with various website platforms, including WordPress, Shopify, etc. The compatibility is achieved by embedding the provided code snippet in the tag of the website.

Does Knowbo update its information as my website changes?

Yes. As changes are made to a company's website, Knowbo automatically updates its chatbot's knowledge base to ensure the most current information is available for customer interactions.

How do I embed the Knowbo chatbot on my website?

To embed the Knowbo chatbot, users are required to create a chatbot first, then copy the created code snippet and insert the code snippet above the closing tag of their website.

What pricing plans does Knowbo offer?

Knowbo offers three pricing plans: Starter at 29$/month for smaller websites with fewer pages of documentation, Expert at 59$/month for companies with larger websites and documentations, and Ultimate at 99$/month for companies with multiple documentation sites and websites.

Does Knowbo offer a free trial?

Yes, Knowbo offers a free 7-day trial on all of its pricing plans without requiring any payment details.

What type of features does the Knowbo chatbot offer?

Knowbo chatbot has several features including automatic learning from a website's sitemap, auto-updating its knowledge base, the ability to track how it performs and revisit past conversations, simple deployment, customer message handling, and the ability to be fully customized to fit a user's brand and website.

How does the Knowbo chatbot learn from my website?

The Knowbo chatbot learns from a website by using the URL or Sitemap of the site or documentation. It automatically adds new pages from the sitemap and updates its knowledge base accordingly, ensuring it stays up-to-date with the latest information available.

Does Knowbo offer any form of customer support?

Knowbo offers customer support to all its users. However, priority support is provided for customers on the Expert and Ultimate plans.

Can I set the chatbot's colors, image, text, logo, and chat icon with Knowbo?

Yes, Knowbo provides options for users to fully customize their chatbot. Users can adjust settings for the chatbot's colors, image, text, logo, and chat icon to match their brand image and website design.

Are there any documentation formats that the Knowbo chatbot doesn't support?

From the available information, it seems that Knowbo supports web-based documentation accessible through a sitemap URL. No notable limitations on specific documentation formats are mentioned.

How does Knowbo keep chat history?

Chat history is one of the features offered by Knowbo. Users can track the performance of their chatbot and revisit past conversations from users.

Does the Knowbo chatbot need any additional training?

No, the chatbot on Knowbo does not require any additional training. It autonomously learns from the company's website, offering a hassle-free solution for customer service needs.

Can the Knowbo chatbot handle complex or ambiguous questions?

Knowbo's chatbot handles complex or ambiguous questions by leveraging the knowledge it acquires directly from a company's documentation and knowledge base.

What happens when I reach the maximum messages for the day with Knowbo?

Once the maximum messages for the day is reached (applicable in Free and Starter plans only), no new users on the website will be able to start a chat. However, the currently active chats will still be active, preventing users currently chatting with the bot from being abruptly disconnected.

Can I use Knowbo if I'm not technically savvy?

Yes, Knowbo is designed to provide a user-friendly experience to individuals, regardless of their technical skill level. From setting up to customizing to embedding the chatbot on a website, all processes are straightforward and do not need advanced technical skills.