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September 9, 2023

Askli

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AI Chatbot No-Code Platform Chat Support Automation Generative AI GPT-4 Data Customization

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Overview

Askli is a no-code platform that enables users to create advanced AI chatbots, leveraging Generative AI models like GPT-4. It makes it possible for businesses to automate support, lead generation, among other functions, significantly enhancing operational efficiency.

Users can train their Askli chatbot on their specific company data, customizing the agent's persona and goals to align with their brand identity. Data from various sources, such as Notion, Google Drive, and Zendesk Help Center, can be imported to allow the chatbot to provide comprehensive and precise responses.

Users can monitor conversations across all channels and take over the AI chatbot when necessary. The platform also supports omnichannel conversations across platforms including WhatsApp, Slack, Telegram and incorporates a human handoff feature, allowing for seamless transition of chatbot to human support.

Askli ensures privacy and security by encrypting all data in transit and at rest on secure servers. The chatbot can be easily added to a website with a widget, simplifying its deployment process.

Further capabilities of Askli include the auto-sync of data sources to keep the chatbot up-to-date with the latest company data, function calling, lead generation, and AI-powered email support.

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Initial release

April 23, 2023

Initial release of Askli.

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Chatbots Askli

Chatbots

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Pros and Cons

Pros

No-code platform

Uses GPT-4

Specific data training

Customizable agent's persona

Brand identity alignment

Imports data from Notion

Google Drive integration

Zendesk Help Center integration

Monitors all channels

Human take over capability

Supports omnichannel conversations

WhatsApp integration

Slack integration

Telegram integration

Human handoff feature

Web widget for easy deployment

Ensures data privacy

Data encryption

Data auto-sync feature

Function calling

Lead generation tool

User-friendly interface

Chat Support automation

Operational efficiency

Resolves 80% support queries

24/7 Chat support

Built-in safeguards

Secure servers

Customized responses

Automated Workflows

Conversational forms feature

Custom data import

Precise responses

GDPR Compliant

Shared Inbox feature

Ability to assign conversations

Handles all emails

Founded in France

Multilingual support

Easy deployment of chatbot

Improved customer engagement

Free start available

Custom API endpoints calling

Extensible Agent capabilities

Trusted by businesses globally

Auto-updates chatbot knowledge

Reduces teams ticket volume

View 42 more pros

Cons

No multilingual support mentioned

Lack of social media integrations

No software-specific integrations (e.g. CRM)

Lack of data visualization tools

No voice-interaction feature

Updates may disrupt auto-sync

No mobile app specified

Potential privacy issues with data sync

Not clear about data limit

May require manual data formatting for import

View 5 more cons

Q&A

What is Askli?

Askli is a no-code platform that enables users to create advanced AI chatbots using Generative AI models like GPT-4. It empowers businesses to automate various functions such as support and lead generation enhancing operational efficiency. Its features include customizable agent persona, goal alignment with brand identity, data sourcing from various platforms, and omnichannel support among others.

How does Askli use Generative AI models like GPT-4?

Askli superbly leverages Generative AI models like GPT-4 to cultivate chatbots that are capable of generating human-like text. This technology allows the chatbots to provide dynamic, intelligent, and personalized responses that closely mimic human conversation, providing a better service to consumers.

What kind of functions can Askli automate?

Askli can automate numerous functions, significantly enhancing operational efficiency. Some of the key functions it can automate include customer support, lead generation, data customization and data synchronization among others.

How can I train my Askli chatbot to fit my company's needs?

You can train your Askli chatbot by importing data from various sources such as Notion, Google Drive, or Zendesk. This custom data informs the chatbot about your specific company needs, enabling it to provide aligned responses. From there, you can customize your chatbot's persona and set its goals to align with your brand identity.

What types of data sources can Askli integrate with?

Askli can integrate data from multiple sources to improve the efficacy and accuracy of the AI chatbot. It supports data imports from platforms such as Notion, Google Drive, and the Zendesk Help Center. Moreover, it keeps the chatbot up-to-date with the latest company data through auto-syncing functionality.

How does Askli ensure security and privacy of data?

Askli has a robust privacy and security infrastructure. It ensures data security by encrypting all data both in transit and at rest on secure servers. This encryption safeguards your data from breaches and maintains its confidentiality.

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Can I monitor the chats my Askli chatbot is having?

Yes, you can monitor the conversations your Askli chatbot is having. You'll have visibility across all channels, and have the ability to assume control over the chatbot if necessary.

Which platforms does Askli support for omnichannel conversations?

Askli supports omnichannel conversations across various platforms. It includes integrations with WhatsApp, Slack, Telegram, and more. This feature provides a seamless experience for consumers, as they can communicate through their preferred channel.

What is the human handoff feature in Askli?

The human handoff feature in Askli allows for a seamless transition from automated chatbot support to human support. If the chatbot encounters a query it cannot resolve or if the user requests human interaction, a support team member can take over from the chatbot in real-time to provide the answer or assistance.

How can I add Askli chatbot to my website?

Adding the Askli chatbot to your website is made simple through the use of a widget. With this widget, the chatbot can be deployed on your website quickly and easily.

Does Askli support auto-syncing of data sources?

Yes, Askli supports auto-syncing of data sources to ensure that the chatbot is always updated with the latest company data. This feature plays a key role in keeping the responses of the chatbot relevant and accurate.

What is function calling in Askli?

Function calling in Askli allows the AI chatbot to extend its capabilities by calling custom API endpoints when required. This enables the chatbot to perform various tasks, such as updating records, fetching data, initiating workflows, or other functions that could be exposed via an API.

How does Askli support lead generation?

Askli has potent lead generation capabilities. It can collect leads and gather customer data during interactions, all while maintaining a personalized user experience. This enables businesses to generate high-quality leads and cultivate potential sales prospects.

Can Askli provide AI-powered email support?

Yes, Askli provides AI-powered email support. It uses AI to assist in resolving issues faster by handling all emails through a convenient dashboard. Its AI capabilities enhance response quality and speed, improving customer experience.

How can I customize my Askli agent's persona and goals?

To customize your Askli agent's persona and goals, you can adjust the desired settings after importing your data. This allows you to tailor the chatbot to fit your brand identity and business goals, ensuring the interactions it has with users are reflective of your brand.

Does Askli allow for conversation transitions from chatbot to human support?

Yes, Askli allows for seamless conversation transitions from the chatbot to human support using its human handoff feature. When a customer query falls outside of the chatbot’s set capabilities, or if a user requests it, a human representative can step in and take over. This ensures users get optimal support at all times.

Can I use Askli if I don't know how to code?

Yes, indeed. Askli is a no-code platform. This means you can build, customize, and deploy advanced AI chatbots with Askli without having to write a single line of code. It is designed to be user-friendly and accessible to users of all skill levels.

Can the Askli chatbot be trained to align with my brand identity?

Yes, the Askli chatbot can be trained to align with your specific brand identity. By training your chatbot on your specific company data and customizing the agent's persona and goals, your chatbot can aid in promoting and maintaining your brand image through consistent and on-brand interactions.

What happens if I want to take over the conversation from the Askli chatbot?

If you want to take over the conversation from the Askli chatbot, it's a simple process. Through Askli's monitoring feature, you can take over your AI chatbot when needed. This allows for a smooth transition from automated to human support, ensuring a high-quality support experience for your users.

What is the process to enable the Askli chatbot on my website?

To enable the Askli chatbot on your website, with just a few clicks, you add a widget of the Askli chatbot to your website or your existing tools. An easily shareable widget code ensures the deployment process is quick and easy.

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