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Ebi
Overview
EBI.AI offers an AI assistant designed to handle a significant portion of your routine enquiries. Unlike basic AI chatbots, this tool is capable of providing support across your entire organization.
The AI assistant is easy to set up and is aimed at improving customer happiness while reducing costs. The offerings are comprehensive, including AI SaaS that can go live swiftly, AI Supervision where the AI is managed for you, and AI Services that apply AI across your entire organization.
The tool features options for human in the loop, natural language processing, security and compliance, along with integration capabilities. EBI.AI also offers a variety of support depending on the size and industry of the company, with options suitable for enterprises, SMEs, and startups across fields like retail, e-commerce, travel, finance, insurance, and more.
The AI assistant offered by EBI has proven to increase capacity, deliver ROI rapidly, and it's scalable to accommodate growth. It operates on a pay-as-you-grow model, giving you freedom to tailor the service to your needs.
The assistant also features personalization and automation capabilities that increase customer loyalty, streamline administration, and enhance efficiency.
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Top alternatives
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AI Voice and Text Agents with No-CodeJohn Griffith🙏 59 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality. -
Real-time support & sales via messaging platforms.WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix. -
AI-powered live chat for better customer support. -
From Ticket Backlog to Instant Answers Powered by AI -
Automated ecommerce customer support. -
AI for support ops that drown in repetitive tickets.We taught the AI to doubt itself. Resolution rate across live customers went from 74% to 85%. CoSupport AI 2.0, line by line: – How it thinks: answers in one pass became searches, checks, re-checks. The agent questions its own first draft before your customer ever sees it – What it can do: reads and replies became reads, replies, acts. Refunds issued, orders updated, subscriptions cancelled, with no agent touching the ticket – Why it answered: black box became a decision log on every reply. Your team can audit any answer in about 10 seconds – Where it looks: 7 knowledge sources per ticket became 15 – Out of the box: Shopify and Stripe work from day one Everything changed except the deal. Start a pilot with 1000 free AI responses, we put the KPI in writing: 60% AI resolution by day 60. The agent misses the target, you pay nothing.
