Customer support 2023-05-14
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Improved eCommerce customer support and chat solution.
Generated by ChatGPT eCommerce is an AI tool that provides code-free AI agents specifically designed for commerce. With these agents, businesses can resolve over 90% of customer questions instantly, 24/7/365.

The tool aims to deliver more than just FAQ bots, offering real-world examples of customer experiences that have been successfully resolved by AI agents in eCommerce leverage GPT-4 powered technology to scale on demand and handle more customer requests faster.

This enables businesses to focus on resolving issues rather than deflection or containment KPIs. The tool also offers easy integrations with popular eCommerce tools and systems, such as CRMs and order management systems, to enhance the intelligence of the AI eCommerce provides proactive support by identifying and resolving customer issues before they even contact the business.

This proactive approach helps to significantly reduce service volumes while boosting customer satisfaction.In terms of conversational commerce, eCommerce offers hyper-personalization, allowing businesses to create conversations that keep customers engaged and coming back.

The tool aims to enhance the customer experience and increase sales.Additionally, eCommerce empowers customer service teams by augmenting them with AI assistance.

This helps to reduce agent burnout and enables them to resolve problems more is designed with built-in safeguards and industry compliance standards to ensure that the AI agents follow approved business guidance and only use the provided tools.Overall, eCommerce is a specialized AI tool that enhances customer support, automates processes, and improves the overall customer journey in the realm of commerce.


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Airkit was manually vetted by our editorial team and was first featured on October 29th 2023.
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