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Kama
kama.ai is a platform that offers Designed Experiential Intelligence® (DEI), which aims to incorporate a human touch into automation and AI interactions.
The patented platform utilizes natural language understanding to learn, recognize, and respond to customers based on their unique personalities. By taking into account a customer's values, desires, and situations, kama DEI seeks to build trust, minimize biases, and create evolving experiences with each interaction.The platform operates behind the scenes, providing assistance 24/7 through various channels such as chatbots, Messenger® bots, smart speakers, and mobile applications.
It enables brands to better connect with their customers by offering value-driven customer journeys, personalized services, and improved sales through the KAMA FAQ solution.
Additionally, organizations can incorporate human values into Robotic Process Automation (RPA) applications, resulting in more natural and human-centered experiences using the KAMA RPA solution.Furthermore, kama.ai offers KAMA as a Service, which adds personal and human-like virtual assistant support on top of existing functions, increasing access to services and improving uptake.
The platform offers several industry-specific applications such as marketing, support, ESG/DEI, compliance, and personal care, catering to different business needs.For additional resources, kama.ai provides access to the KAMA DEI Platform, technical specifications, white papers, and the ability to request a demo.
They also offer information about the company, including an overview, service desk, and contact details. The platform has received positive feedback from customers and partners who appreciate its support, ease of use, and ability to train for new inquiries.
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